Jeff M.
Yelp
Don't go here.
They are thieves.
And the wings aren't good enough for what they charge.
I placed a pickup order for myself and a friend on Saturday night for two orders of 10 wings and fries with 2 dipping sauces, which was almost $50, by the way, because bone-in wings are more expensive than boneless - which is smaller.
When I got my order home, I noticed that in both mine and my friend's orders, Wing Snob had substituted several of the cheaper and smaller boneless wings in place of the more expensive bone-in wings - which themselves are nothing special - that I had ordered, did not give me the two dipping sauces I had ordered, and then stapled the bag closed. Luckily, I had decided to buy a third sauce while I was there, so I at least left with one sauce... but while I was choosing that sauce to buy, I asked the workers for their opinions on the best sauces, they didn't know the difference between the sauces, didn't know how they tasted, I asked what the Awesome Sauce was, they didn't know, and they couldn't recommend one because they had never tasted any of them...
After I got home and opened the bag, I tried calling to complain about my order but couldn't talk to someone, because you cannot talk to a person, only an automated service that tells you to email them. So I emailed, and received a very cold reply with no name, no manager's response, no 'person'... just one line that said they had "looked at the video footage" and were only refunding me for the sauce...
That's it...
I didn't get what I ordered, didn't get what I paid for, didn't get the difference back between what I ordered and got... nothing... and they clearly don't care.
Never going here again...