ying chen
Google
The staff at the counter was really rude today. I was queueing to pay (as were a few other customers behind me), then when I got to the front of the line, there was another customer just cut in from the side without waiting in the queue. I had to tell her that she needed to queue just like everyone else, but the man at the counter started to serve her anyway, and even worse, he said to that customer "no problem" and completely ignored the fact that she obviously cut in line. Then afterwards when I came to the counter to pay, the man didn't offer a single word of apology or even just an acknowledgement --- it was really bad, not at all how customers should be treated. The man at the counter was the middle-aged man who is usually working behind the till.