Melody M.
Yelp
We ordered out wings last Friday. The order was for 6 people. So, it was a lot of food. The order was given over the phone and repeated back by a woman. I was told that the order would take 45 minutes. I arrived at the restaurant 50 minutes later. Upon arriving I was told it would be an additional ten minute wait. When the food came out, I told the waiter what I had, and he said it was all there. I asked again and one of the meals was missing, another ten minute wait. When I was ready to pay, the computers went down, 20 minute wait. I told the waiter that my food was then cold, and the response I received was, "sorry about that" before he walked off. I was in the restaurant for 40 minutes waiting for a to go order. I brought my food home, and I found that I was missing two orders of fried mushrooms and fried cheese. I called the restaurant to fix the problem and spoke with Colton. He said that it wasn't their fault that whoever took the order didn't put that part into the computer. I told him that I wanted to order the food and would be back to pick it up. He said okay and hung up the phone. I called back to make sure that he had my name, and when he answered the phone he said, "I know your name, but I hope that you know it's going to be a two hour wait for your food to be ready because the computers went down and we are behind." Two hours! I told him never mind. Everything we ordered was cold and had to be reheated. The wings were gross. The jalapeño poppers had almost no cheese inside. The wrap we ordered had all the toppings that we asked for it to not have. We will not be back there for a very long time, if ever.