CHRIS M.
Google
Date: January 2, 2026
Time: Approximately 5:30 PM
I have frequented this establishment often, but after my last experience, I will not be returning.
For the last four visits, my order has been made incorrectly. I always order lemon pepper honey wings, and each time lately, the honey has been missing. Normally I let it go, but this time I wanted the wings to taste the way they did the first few times I came.
Before leaving the counter, I looked at my food and could immediately tell the honey was missing again. I asked the cashier if she was sure it was lemon pepper honey, and she assured me that it was. When I got to my car and tasted the wings, it was clear there was no honey at all, so I went back inside.
I explained the issue to the same cashier (who I had just tipped, as I usually do to support Black-owned businesses). She said the only thing she could do was take the wings to the back and add honey. I also mentioned that I had ordered an extra fry with the same seasoning, not the fries that came in the box. She misunderstood at first but said okay and took the food back.
When she returned, I tried again to explain about the extra fries without sauce. She went back to the cook, who already seemed agitated. I then overheard him say that they were out of honey, said in frustration. When I asked the cashier if they were out of honey, she said no — but I clearly heard the cook speaking from behind the curtain.
At that point, the situation made me very uncomfortable. The quality of the wings has drastically declined, the communication was dishonest, and the attitude from the kitchen was unprofessional. After spending hundreds of dollars here over time, this was extremely disappointing.
I don’t even feel comfortable eating the food because of how upset the cook appeared. When I asked the cashier for his name so I could report the incident, I was told they could not provide that information, and she turned away.
I truly tried to continue supporting this business to uplift our community, but paying customers should never be treated this way. This experience was unacceptable, and I would not recommend this location. Please be aware — this is no longer the place it once was.