Brandi G
Google
Tonight during a quick shopping trip using self checkout I encountered a very rude and abrasive employee. The older lady working self checkout was kind as always but had trouble helping bag some items when the cardboard drink holder broke. She asked the tall black lady (not sure of name) next to us with no line working the register for assistance, who glared at me asking "why the hell don't you help her, its your shit". I tactfully responded sure but I don't appreciate the attitude as you are here to provide customer service while on the clock. I was taken aback honestly. She began ranting racist comments the rest of the time while I helped the self checkout lady bag the couple things. She apologized for the black lady's behavior & felt bad for how I was spoken to. Same lazy lady continued to verbally harass me heading out the door. It was HIGHLY inappropriate and I think disciplinary action should be taken. Im happy to discuss more detail of this occurrence if needed. Photo included with timestamp.