Jenna C.
Yelp
Although I'm a millennial I'll use a Gen Z phrase and describe my experience as "mid"
We've ventured to this location a few times after a trip to Irvine railroad. It's about five minutes away and a good option if you don't want the fries, burger and quesadilla options at the park. It tends to be pretty busy every time we go but there's the option for takeout or dine in which is nice. As far as ambiance is concerned it kind of reminds me of a sports bar meets mom and pop pizza parlor. There are TVs, bench seating, a bar and seating outside
Service is okay, they bring your pizza and drinks out which is nice. Nothing spectacular but also not complaining since it's not a formal sit down joint.
Now onto food...my family has enjoyed the pizza on a few occasions, plenty of options for preselected choices (vegetarian, meaty, white sauce, red sauce, you name it). You also have the option to pay per topping. If memory serves me right, prices are a little steep per topping ($2.50 I think?) They do offer a gluten free option which is where I need to shift directions of this review.
I do not have a gluten allergy, but an intolerance to it and my autoimmune disorder can flare up when consuming gluten. We paid for the gluten free crust, and was brought out a standard pizza on a standard crust. I was a little surprised but brought it up to the man who took my order and he took it back to the kitchen. I wondered about the possibility of someone who had an allergy not noticing and just trusting the crust was cauliflower as advertised and what outcomes could have presented themselves.
In general wait times can be long for pizza, averaging about 30 mins. We waited said 30-35 minutes for the two pizzas, and then after this snafu was told it'd be another ten minutes. Fine, whatever. But I ended up waiting another close to 20 minutes for my remake. And I have included photos of what I waited nearly an hour to eat.
The pizza was burned. Literally. And it was still brought out for my consumption. I was honestly taken aback like "wow, they're comfortable serving this?". It honestly would have went way better if they acknowledged it and said you know, we are sorry for the inconvenience and this does not meet our standards and offered something else. Maybe it was an off day but my husband was also quite disappointed in his pizza. Kids were happy though!
PS I'll end this by emphasizing that collectively this experience was mid. Pizza was definitely the opposite of bussin'