Devin S.
Google
We visited this restaurant twice during our trip, and the experiences were completely different each time.
On our first visit, we were helped by a young man who provided outstanding service. He did everything he could to make us feel welcome, kept a positive attitude, and genuinely worked to ensure we were happy with our meals. If anything seemed off, he addressed it immediately and made sure it was corrected. That experience alone left such a strong impression that it’s the reason we decided to return a second time—and even brought a larger group with us.
Our second visit, however, was much more complicated. We had a group of five people, and while that isn’t excessively large, we were surprised to see an automatic gratuity added to the bill without being informed ahead of time. Since everyone in our group was paying separately, we would have simply split into smaller checks had we known. Even after a few people in our group raised concerns and asked questions about the bill, the situation was not clearly explained or resolved in a helpful way.
Another issue arose when the food arrived. There were a few items that certain people at the table could not eat or did not like. When we asked about returning or exchanging those items, our waitress said she did not want to take them back to the kitchen because she didn’t want to get in trouble. As a result, we ended up paying for food that was not eaten, not taken home, and ultimately just sat on the table. I’m not sure if this was due to internal pressure about food waste or a lack of willingness to help, but it was frustrating—especially since we had paid extra for some of those items.
Additionally, during the second visit, our waitress was not very familiar with the menu. A couple of people in our group had dietary restrictions, and she frequently had to go back to the kitchen to ask someone else for clarification. To be fair, she was still polite and kind throughout the experience, and all of the food came out very quickly.
As for the food itself—it was excellent both times. The fried rice from our first visit was amazing. On the second visit, the glass noodles were tremendously good, and the fried chicken was spectacular—very juicy and full of flavor. Aside from the items we couldn’t eat, the quality of the food was consistently impressive.
Would I recommend going back? That’s honestly a tough call. If the service matched our first visit, I would absolutely recommend this place without hesitation—that experience alone was a 10 out of 10 and the reason we returned. If the service mirrored our second visit, however, I would not recommend it.
Ultimately, it depends on what you value most. If service is very important to you, your experience may vary. If you are primarily focused on the food, then it’s worth visiting—the food is genuinely excellent. Go for the food, not the service, and hope you get a great server that day.
If I were to average both visits together, I would rate the service at about 75%. If I were judging solely on the first visit, it would be 100% without question. As for the food, it earns a solid 100%, excluding the items we couldn’t eat—not because they were bad, but because they were never consumed despite still being charged.
Overall, this place has incredible food but inconsistent service, and that inconsistency ultimately defines the experience.