Jerry B.
Yelp
WONDER was a great concept, offering a number of varied, well known dishes by acclaimed chefs and restaurateurs. Initially, this concept worked seemlessly , the food was prepared very well, food safety was a priority as was quality assurance and control
Unfortunately, after a brief "honeymoon Period" of excellent food, a precipitous decline started, including a number of undercooked or almost raw poultry and meat dishes, inedible steak, meat burnt to a cinder, fish inundated with gross amounts of inedible condiments, etc. In short, undercooked or raw poultry can potentially result in serious infections or worse, and food that is inedible is grossly unacceptable
Although repeated reporting of these ongoing incidents on phone over a period of months to Wonder's Representatives would lead one to believe that effective resolutions would be initiated to remedy these egregious failures, and result in a positive and safe dining experience, this has not been the case. As mentioned by one WONDER Representative, WONDER is currently engaging in expanding their virtual food halls, clearly intimating that there is a gross lack of prioritization on food safety and appropriate preparation of dishes.
Based on the extremely poor ratings on YELP regarding a number of WONDER's in New York City, raises serious questions regarding their concern for the health and well being of their clients; their failure to ensure appropriate food safety protocols and standardized food preparation; and what appears to be an egregious lack of oversight, monitoring, and supervision of their food preparation personnel, resulting in the precipitate decline of this virtual food hall concept.
Absolutely pathetic.