Jennifer N.
Yelp
We went for my son's 21st birthday with a group a large group of people. We were sat at 3 tables, but said everyone in the party has to order the same level, not the same as the table as previously told. No big deal, we upgraded for a little more since some of the party wanted the signature, not the classic. Each table has a tablet & you can only order 6 things at once. If there are 4 people at your table, you get each can get your choice of meat, but then only 2 would get their sides at the same time. The drinks are extra. Nothing was explained well & the tablet at our table battery died mid order so as our other tables are already getting their orders to cook their proteins, we're still waiting for our machine to be fixed. When ours finally came out after everyone was already eating theirs, my protein was missing so I stepped away & went to the bathroom. My son's friend asked the server how long approximately to cook his meat, the guy had just came back with my protein & just through everything on the burner & walked off. well 2 of us were away from the table & he never answered the question. Bobby was rude from the very beginning. Since it was my son's birthday, he was trying new drinks since it was his 1st time drinking. His first drink was good, but the 2nd one had glass in it. My son told the server & he asked if he wanted another one, he said no,but the guy's attitude was horrible all night. My sister said I hope he won't be charged for that drink & thats the least they could do since he could have been injured by drinking glass. The guy bounced back asking what do you mean by that?! Rude af! That maybe since you've been rude, horrible service, machines not working properly, mediocre meat, and possible injury that maybe they could compensate a little. duh! We get the bill & they will only split a check no matter what 3 ways no matter how big the party. They tried to charge us for my mom who didn't even come bc she was sick so an extra adult practically $50 & they initially tried trying for my niece who's a toddler who slept the entire time & didn't eat. They only took off the drink with glass in it. He counted the people finally & took off the adult that wasn't there & still argued about the kid who slept the whole time. It was absolutely one of the worst restaurant services that i've ever experienced. Rude af, mediocre food, no explanations, only so many things at once no matter how many people at table- that system sucks, glass in drink, extra charges. Oh, and if you order & you have anything left you're charged an additional $25 so my boyfriend left hungry bc he knew he couldn't finish it all on his own. I will never return there! Stay away!