Mahesh K.
Google
My recent visit to the Woodlands restaurant in Tsim Sha Tsui was, without exaggeration, the worst dining experience I have ever had.
Hoping to recapture a pleasant memory, I ordered their vegetable fried rice. Just six months prior, I had enjoyed a delicious version of the same dish here. This time, however, my anticipation turned to immediate disgust upon the first bite. The rice had a distinct, foul odor and a stale, unpleasant taste that suggested it was made from very old, possibly spoiled ingredients. The texture was unappealingly mushy and dry at the same time.
As a parent, my foremost concern was for my young child's safety. There was no question—I could not, in good conscience, serve this potentially hazardous food to my three-year-old. I immediately called the waiter over to explain the serious issue. He initially asked what was wrong, but after I detailed the foul smell and stale taste, he simply took the plate away to the kitchen without apology or comment.
To still have something to eat, we ordered a dosa and an uttapam instead. While these were acceptable, the entire meal was overshadowed by the earlier incident. The ultimate insult came with the bill: I was charged a full $75 for that inedible, rotten fried rice that I did not consume. Being made to pay for a dish that was clearly unfit for serving due to poor-quality ingredients added financial grievance to an already appalling experience. It demonstrated a complete lack of accountability and customer care from the establishment.