Carlos A.
Yelp
Wow, the crab? WOW, the service was f-ing horrible. Saw on TikTok & drove 30 min to try. We walked into straight confusion.
No hostess or stand. We walked passed several tables to what seemed to be the front counter. Waited awkwardly for a minute when a worker finally appeared & looked at us silently with a blank stare as we asked if we could seat ourselves.
He said nothing & went & talked to another worker who came out. The 2nd guy pointed us to a table & walked away.
We had to track down our menus. I've never seen a menu with so many rules, terms, & conditions, such as, "$15/lb food waste fee" on an all-you-can-eat menu.
Waiter finally came & took our order, & that's when the rules became contradictory & confusing. The menu says $38 per person for all-you-can-eat, & "everyone at the table has to order all-you-can-eat." We tried to place our orders individually, but he told us it was family-style & one order for the table - but again, the menu says per person. We said we were confused about how it works & what the rules mean, but he just repeated that it was family-style.
We reluctantly ordered, he went away, & we continued to discuss our confusion. After being confused af & still getting no clarification, we asked to cancel our order, he said yeah with no hesitation & he walked away. The only thing we were served at this restaurant was, "WOW, F*** this place."
P.S.
Bag O' Crab doesn't have confusing menus & even have waiter robots to bring your food out.