Kim T.
Google
Just returned from a wonderful 2 weeks at the Mirabello. This resort is massive and has everything you need, 2 beaches, 2 pools, pool bars, beach bar, some rooms have private pools, villas, bungalows, buffet restaurant, 4 al la carte restaurants, a water park with kids pool, tennis court, soccer pitch, snack bars, they offer so much I've probably forgotten something. We found the main bar in the evening a bit quiet for us and only had one guy serving, which can take a while to get served depending on how busy it is.
The staff are so friendly and work very hard, special thanks to Karina at Bliss Bar, Mike, Anya, and another guy (didn't catch his name) at The Yacht Club Bar and Valaria who works very hard in the exclusive breakfast restaurant and the al la carte restaurants in the evenings.
On arrival, our bungalow was located in the water park, which we weren't comfortable with as noisy between 10.30 and 6. The hotel staff were very happy to move us to another room the next day.
The only thing lacking, and I feel the hotel could benefit from, is an adults only pool area to enable those travelling without children to have a bit of peace and quiet to chill, the perfect area for this would be the pool area in the Village with the Bliss Bar!
It would have been great to have a list of the benefits of the all-inclusive premium package on check-in or a code to scan to ensure you know what's included. For example, we were there 5 days before we realised there was an exclusive breakfast restaurant!
Nearby, it's a 30-minute walk into Agios Nikolaos for shopping, eating, or walking around the lake with spectacular views. There are plenty of shops and restaurants. It's a 15-minute taxi ride into Elounda, a lovely village where you can get a boat over to Spinalonga. There are plenty of shops and restaurants.