Candy S.
Yelp
OK ok so before I start, I am amazingly upset right now how awful we were treated and served and the audacity to be charged and continued to be charged for a gratuity that wasn't not a party of 6 or more. Unless 4 adults and 2 toddlers...OK, so 5 plates ordered.... then my mistake counted as a party of 6. However, we are a handful and always tip as an honest show of hard work, helpful and attentive. NONE of these were met even on the lowest mediocre level. I definitely consider making a 1 star review without some type of explanation or management evaluation of what solutions can be rendered.
It has been a very, very long time since I felt there was no hope even to remedy this situation. Again, I'm pretty fuming irate right now. No manager is in sight or even anyone responsible enough to take notice.
The 2nd part before I pour everything out; it did look like a customer was very ill. Being in the field looked like a diabetic issue, not food poisoning. So it possibly rattled the place a bit. So I can understand that.
OK, so the review;
Sidewalk front place
Metered parking and street parking only. You will most likely have to make a walk.
Limited outdoor seating
Bar seating
Tables and booths
Bathrooms are in desperate need of attention, especially seeing only one to use for the entire place. Take head.
The atmosphere is very, very pink and cliche, I was almost giggling about it how over the top it was. Cloth chairs, swivel, green booths. Definitely gaudy. I think that was the purpose.
Wondering why we came here?? Well, we're local, went to the zoo, and we got hungry, and we always passed by here. Always on the hunt for breakfast places. Sorry, not this place.
Definitely, our families mistake was trying this place out and should have walked out the minute past 10 mins still waiting to get waters or a recognized human that we were sitting there.
Continuing on...
Bc we have our littles, no kids' menu, or even sides to put something remotely together. I'm sorry I'm not giving my toddlers candy m&ms pancakes for breakfast ... yet they charged the whole plate for 2 plain pancakes and another plate charge for the American breakfast, then additional 2 eggs bc just 2 was not enough to split, had to add an extra piece of bacon....etc etc you see where I'm going with this?? I had to pick and piece together just a simple plain 2 pancake breakfast with just a little extra egg and one extra bacon, but we got charged for 2 separate full plates! My littles are 4 and 2. I'm not sure why it had to cost 45 dollars for them to do that.
This place is not cheap. Of course, we're not going to downfall the prices. However, if the food matches, of course....it was a diner food entree for the kids.
The breakfast burger was ok, definitely loaded up.
The Avocado egg was small and on the lighter side. You get a whole Avocado with the tiniest poached eggs I've ever seen.
My husband got the chilaquiles with steak.... very confusing here and did not expect the steak actually being a steak. Even if it not being pork or cardne asada, the steak was fatty and thin.
I myself got the short rib Benedicts .... to my surprise it was mash potatoes, and pot roast with poached eggs.....dear lord I about fell out of my chair and wanted to start crying. Maybe bc I'm already at my limits with this place and I was hungry. I was just floored. Waitress came by and told her, sorry this was a no go for me....I suppose she felt is was nessacary to try to convince me why it's not bbq and for me to eat it or whatever it was she was trying to say to me........biggest mistake to ever question customers...."how about I'm so sorry?" Nope nothing. Etc it was a whole thing. It just kept getting worse from there, I had to ask every single time, can I have an extra plate for my Littles to share, napkins, forks .......*.throws hands up in the air!!*
The whole experience was just a bust, the place it self is very dumpy and filthy dirty. Don't look down on the floors.
We will be watching our credit card used, bc they do try to charge extra for not only gratuity but to see if your dumb enough to see what they charge for food you don't eat or sent back.
The last thing I will vent out is, I can't stand enough to see bussers, servers, food runners, employees on their phones while I'm waiting for service and I'm making eye contact with you. Some advice you never know who is coming through the door, and if you like your job, do things to help keep the business open and running. Not hurt it with your own boredom or sass with the world.
I'm sorry yelpers I failed on this one, I really really hate leaving 1 star reviews and hate hurting the business however they intended to hurt us with the poor service and potentially rip us off and not being at all aware that yes we have Littles sorry we were hungry and decided to stop in.