Vanessa D.
Yelp
So we are visiting from another state and was craving some dessert... So I looked up a cookie spot on the side of town that we were on. This is an a super cute area, surrounded by stores. we had no issues with our parking but wanted to note that it could be a challenge, especially on weekends.
The cookies we tried were, cookies, and cream, strawberry pop tart, and white chocolate chip. You can choose your level of warmth and we choose 4/5 but I didn't really notice. They were all good, but I honestly would not call these gourmet cookies. They have a variety of flavors but they are the size of regular homemade cookies, and taste like homemade cookies you can make from the store, so even though they were good, these do not take you on a gourmet or special experience based on quality and preparation of the cookie. So for that, I wouldn't go out of my way to come back. I will give 4 stars because the cookies tasted good and they are a small business.
Also, I did read some of the reviews about the customer service, so I will chime in. When we entered, we definitely were greeted and welcomed, and told that we could order on the kiosk ( I feel like the kiosk takes away from any interaction in any place). After us looking around for a few minutes a guy who i think may be the owner or atleast in charged asked if we wanted suggestions and we appreciated it. Overall, I don't think the customer service is bad, but I also don't think it's "warm/flowery"... at least for my experience they acknowledge you a a customer but they are not super eager to converse with you, they didn't even converse with themselves so it was super quiet in there while waiting. Which is cool, but you don't leave thinking wow they are so nice haha, and I guess that's what people are looking for since it's such an intimate shop.