Megan F.
Yelp
My hunny and I were at Resorts World across the street and decided we wanted to eat at an all you can eat sushi place. This location was perfect since it was right across of the road, please much walking distance. We went during an awkward time probably around 4-5 pm.
When we arrived the place was pretty empty. When we were seated, our waiter gave us menus and asked what we wanted to drink. We continued to look at the menu and were ready to order. The waiter took our order and maybe we waited for 5-10 minutes until our order went out. This first round of food was amazing. We ordered rolls and appetizers.
When we were finishing our first round, we looked at our menus and waited till our waiter came back. He didn't come back or check on us when we were slightly finishing. Finally after 10-15 minutes, my hubby asked our waiter to take another round of our order. We ordered more rolls, appetizers, and my udon. For this order, we waited a very long time. I would say 30-45 minutes. At this time, I didn't notice that much people came into the restaurant. Once we got our food, we ate. The quality for this round was alright but definitely not like the first time.
When we finished our meal, we waited for our waiter to return back to us to check on how we were doing. During this time we waited a very long time. We scanned the restaurant and could not find him. There were other servers or support staff available but no one seemed to help us. Finally my hubby stood up and looked to see if our waiter was on a break. He made eye contact with the restaurant owner but he conveyed to me that she looked away or did not walk towards our table to help us. Finally, our waiter came back to our table to give us our check. We quickly paid for our meal and left.
I would recommend going to the other locations. I was very disappointed with this visit. I have been to this location prior and it was great service and food. I hope it can improve its service and food quality.