Ye Ole Fashioned Ice Cream and Sandwich Cafe

Stopped in for ice cream because we saw they had vegan options and ended up ordering food as well. Destiny was SUPER helpful!! Very knowledgeable and friendly. She’s a 10/10.

First time at this location, I ordered online and everything was ready when I arrived. Wife and I both had the 6 oz cheese burger. It was perfect for me but she said it was too much for her, next time she will get the 4 oz. Small loaded fries are awesome and huge. I prefer fresh cut fries but the crinkle fries were ok. Also plenty of bacon and cheese. Onion rings were also really good. It was way too much food for us to finish. Service was prompt, attention to detail and polite. We will definitely return. Atmosphere is typical burger/ ice cream joint. Lots of families enjoying a meal or treat together.

I have been coming here for years, and it’s really unfortunate how awful it has declined. This place is a disgusting mess. Open food laying around while flies land on it, trash littering the floor. With so many employees working here, you would think it would be significantly cleaner as well as faster. We waited over 30 minutes for 2 sundaes and 2 cones. An employee later told me that the girl helping us was “still in training” but yet not a single person was “training” her. The strawberry shortcake is advertised as “fresh strawberries” but clearly it’s from a can or frozen. Please see attached pictures for proof.

This was my 1st time back there for ice cream in almost 20 years. I ordered 2 cups with 1 scoop apiece & wet walnuts & spent almost $19. I wish I had checked the website. I could have gotten 2 sundaes 🍨 for the same price & had more ice cream & toppings. Just wanted more bang for my buck. Well, at least the young man that took my order at drive was VERY friendly & patient.

Extremely Disappointed – Long-Time Customer Let Down We’ve been ordering from this restaurant for quite a while and have always enjoyed the food, even if the service could be hit or miss. Unfortunately, after our recent experience, we won’t be coming back. We placed a takeout order on Tuesday—two footlong chili dogs (one with coleslaw, one with cheese), a large fry, tater tots, and a side of cheese sauce. I repeated the order three times and confirmed it again with the person on the phone. When my husband picked it up, the staff was clearly not focused—goofing off despite having plenty of people working and not being too busy. Once we got home, the problems became obvious: The fries were overcooked to the point of being inedible. One hot dog had no chili or cheese, just a plain bun and dog. The other had chili but it tasted overcooked and old. The cheese sauce had a strange brownish tint and was unusually thick—again, likely old or overheated. I didn’t even eat my hot dog. The quality of the food was shockingly bad compared to our previous experiences. I called the today to speak to a manager, explained everything calmly and respectfully. The manager apologized and then came back offering 10% off our next order. That’s it. Not even a replacement or a refund. 10% off? That felt like a slap in the face after throwing away most of a $25+ meal. This experience, paired with the lack of accountability, tells me they’re not concerned about customer satisfaction or consistent quality. We’re sad to say we won’t be returning.

I have eaten here since 2011. How did I miss doing a review on this place? I aways order a kids meal because they give you so much and the burgers are huge. The hubby loves their foot long sausage dogs and onion rings. We love Ye Ole Fashion. We've been to all in the area but the Old Trolley location is our fave. 👌🏾

Very disappointing, and to my mind, dangerous. The drive thru service was very slow. No real value for money - two single scoop vanilla ice cream cups, one with fudge sauce only and one with fudge sauce, nuts and chopped banana came to about $20.00 before any gratuity. But most importantly, when they finally arrived, there were nuts on both cups. I took the incorrect order back inside and pointed out the nuts. I did not raise my voice, I did not ask for the manager or a refund. The server rolled her eyes at me but said she would remake the order. I had not been loud or rude, but the rolling of eyes offended me and when she finally gave me the order I pointed out that for some people eating nuts can be potentially fatal. I found the server’s attitude offensive, potentially dangerous and it has really put me off this shop.

Amazing good, great taste, good prices and a great staff. • The food is always cooked freshly, it is served hot and fresh. • The food tastes really amazing and it is a traditional American Diner kind of restaurant. • The parking is available and even a drive through is available. • The food portion is pretty good, however this restaurant won't come in the cheap section. It would be a $$ rated restaurant according to it's prices. • Overall an excellent experience.

Took my 82 year old Mother Dear there for a Dagwood sandwich and I had the grilled chicken salad... Everything was delicious. One employee, Kadance, really impressed us with her professional customer service. We enjoyed the experience and are planning to go back soon!

This place is a go to for our shakes. Their food is good, usually a little greasy but delicious. Their shakes come in many different flavors. The place is usually packed and you can expect some what of a wait.

Ordered their famous BLT. Ordered Xtra Bacon too. Ordered with NO MAYO. Sandwich was delivered with Mayo. Tried getting it remade or refunded to no avail electronically. It's a real easy thing to READ the tag.

Meh! This pickle is not pleased America!! Ye Old Fashioned Ice Cream and Sandwich Shop?? I gotta hand it to them, the shop lives up to its name due the the dull, drab environment and flavors consisting of ye old wooden planks! & dont get me started on ye old staff.... all in all very disappointing... consider me ye old customer! (this doesn't discredit the waffle cone I inhaled in the parking lot) (ps: ye old weenie dogs almost gave me a ye old hernia)

Great food and friendly service, the place was clean and busy. The lady that took our order was new and got the order wrong, I asked for a burger with just onions and mayo on it. When I received it it had everything on it, they took it back and brought out the burger I asked for

The girl that was serving me was extremely rude and seemed like she couldn't be bothered to take my order. Not to mention two girls arguing in the back. Will not be coming back

Everything I ordered (cheeseburger, and cheese sticks) were absolutely 100% freezer foods. I mean that's okay and everything but don't advertise as old fashioned when nothing about the establishment is home cooked.

I made an order for delivery and the chicken tenders were cooked so hard you could have played baseball with them and they didn't even try too correct the issue. Rude customer service too many young ppl

Ice cream always on point. The ones I've been to are all similar but not the cleanest, especially the bathrooms. The staff are pretty friendly, but man $15 for 2 ice cream cups seems a bit steep.

i love this place i get cheese fries like once a week and all the staff are very personable and sweet i like way too much cheese on my fries and a different kind of cheese so im a pretty difficult order everytime and its always right and they always make sure i get exactly what i want!

The Ice Cream is the best in my opinion. I use too have gave a lady there named Gea that really was a great employee. All of the older employees were great. Very clean establishment

This is NOT the first time they messed up our order, this however is the last as we are no longer going there. The receipt clearly stated what our order was and yet they still managed to mess it up and offer a mere $3.76 back on the $12.89 sandwich. They owe me for the entire sandwich not a portion. As it was a delivery I couldn't just walk up to the counter to get a new one. This is how they treat their customers????

I come to Summerville a few times a month to visit family and this place is always a must!! Family friendly atmosphere, great prices, service and food is always amazing!

Would give zero stars if we could. We just moved here from California and after we purchased the ice cream we asked where is it made. The ice cream is not old fashioned, they told us it's either Hershey's or Blue Bell Ice Cream! You can get this crap at Walmart. DISGUSTING

Very disappointed. I ordered two scoops of banana pudding ice cream and found multiple hairs in the ice cream. There seems to be a lot of younger people on staff and there is a need for some supervision to make sure things are being kept to code. Please make some changes.

Stopped at the drive through for two single cones. No prices on the menu board. A girl waited on us like it was the last place she wanted to be. Had no idea what was in Michigan Pothole ice cream when asked. Was served two scrawny ice creams in stale and hard to chew sugar cones after paying 13.81 for those two cones. Won't be going back there again.

Still looking for a place that grills their hamburgers fresh. Not warmed up already cooked hamburger patties. This was not it. I gave three stars because fries were good. I got bubble gum ice cream which I usually love. This did not taste like bubble gum. It didn't have much flavor at all. I actually just threw it out. Can't afford the calories if there's no flavor.

Remember back to when you were a kid, a child with no cares in the world other than special occasions? What were they? Mine was after I played a baseball game or driving back from the James Island movie theatre when sometimes my or friends parents would take us to a local children wonderland. The place that brought relief to a hot and humid area with cool treats is called "Ye Old Fashioned Ice Cream". Up until this visit, I've never been in the Summerville location however the local chain does a great job ensuring the aesthetics that define it's soul are present in every locations. The quaint red arches that give way to menus, the old time brown and black furniture, the ice cream refrigeration case, the mixers, fryers, everything echoes back decades to my childhood, and I love every minute of it. Even notice the manners and curtesy the staff gives their patrons hasn't changed either, and it's oh so low country (yes I pick up on that since I've lived out of SC for more time now than I lived in it). Enough of the past pleasantries, what about the food!? You won't find some fancy herb garden laced homemade Seabrook pickles with romaine lettuce, a 19 grain yeast, infused sourdough bun, etc but what you will find is a simple yet tasty cheese burger. The hot dogs are flavorful and has that whole "take me out to the ball field" feel which is so much better than a national chain. The fries are always fresh and never soggy. Cooked to order and to perfection! Now for the star of the show, in my opinion is the "I scream, you scream, we all scream for ICE CREAM!" First, I opted for the praline shake. Oh, the cream was so tasty and the caramel nuggets were chopped fine enough to fit up the straw. Sucking down the first bites I was instantly 10 again looking for my trapper keeper to keep notes on, after just watching The Goonies at the theatre with my jelly fish swatch watch telling me its time for Transformers on cable! I opted to give the shake to my mom b/c what I was truly after was the double scoop of cookies and cream on the waffle cone. WOW, the sizes have changed with the scoops. I remember my little hands and mouth barley outpacing the drips of cream coming down. Surely, I'm now.. much older and I could beat the drip. Nope, somehow Ye Old Fashioned knew I got older and gave me huge scoops! The flavor after all these years was still perfect and huge cookies in there were an absolute treat. Now I'm not sure which is more prevalent in my mind, the memories of a great restaurant from bygone years or a simple place with offers great food without pretention. Regardless I'm making the suggestion, make some new memories. Take a date there and share a shake, take your kids there and build up lasting smiles, or just go because you need an itch scratched. I promise you won't be disappointed.

Head of lettuce literally. Service was good don't get me wrong. Order a chef salad which came with more lettuce than toppings. Ambiance was decent.

So came to the Old trolley store because the service was so bad on Main street. This location is slightly better than Main street. Both locations seem to have issues with employees paying any attention to customer standing in the store. On one occasion i actually called the store and stood there on the phone and said " do you see that person there? Could you go up and ask him if he needs help?" Its gotten a little better. I think me showing up nearly every Saturday night after 11 has gotten become a common thing. One employee (when i see her again i'll catch her name) sees me and boom there's my food. I hate to say this but, both locations should really think about replacing all these employees who pay no attention to the customer. I see other people have complained and yet nothing seems to have changed. I would probably think about replacing management too if i were an owner.

Cheese sticks, but Ye Ole said forget the cheese! Definitely worth $10. You would think mozzarella sticks wouldn't be that hard to make especially when it's a commonly ordered item at your business. Not really surprised tbh, as I don't expect much better from Ye Ole. I don't know why I still have hope and continue to waste my money.

Grew up eating at Ye Ole and it's always a favorite! You can call ahead and pickup, they have a drive thru, or you can eat inside. Best part is they have something for everyone. When I go with family we will split a burger and chef salad which are favorites.... But if you're up for a big cheat meal, the chili dog, chili cheese fries, quesadilla, and especially the sundaes are delicious!! Never had anything bad and they are so fast!

This place can serve up tasty food that hits the spot...chili cheese fries, corn dogs, burgers, salads...but the restaurant is flithy. Like "call the health department" dirty, esp in the back tables/ booths, floor, walls. Please..for the love of Pete...close the place for 2 days and power douche it. I would recommend ordering to-go, until you see the fry area floor. No.

I have now been to at least 4 different Ye Ole Fashioned Ice Cream locations. My home Ye Ole is in west ashley. My boyfriend lives in Summerville, however, so I've been to this one now and the one on N Main St. Every time I go to Ye Ole, I have a good experience. Walking into this location, I noticed it looked like the menu got beefed up a little. There were more dinner options to choose from than I remember from the other locations. I found a menu on the wall with specials for under $10. I decided to order the number 1 special. I got it with a BBQ sandwich and fries. You could also choose between a few other sandwich options. Also, they had potato salad for those of us who don't eat fries. The combo also came with a drink and a small cup of ice cream! We ordered our food at the counter. They gave us a special receipt to show to get our ice cream later. We sat down. A couple seconds later, someone is there with our drinks. A few minutes after that, they brought out our food. The service was on point. When we were done eating, we headed to the ice cream counter. They had all kinds of interesting looking flavors. I took a picture of the most intriguing, Krazy Kookiedough! It is yellow ice cream with rainbow globs of cookie dough! It looked cool, but I opted for the Michigan Pot Hole ice cream. It was chocolate on chocolate on chocolate, just how I like it. Overall, great experience. I was impressed by this location's wide menu options. It seems to have ample seating inside. The service was friendly and efficient. The food was tasty. The ice cream is a must-have! Try out Ye Ole, ye will not be disappointed.

Nice clean restaurant. The service was great and all orders (7) were correct and tasty. The only drawback was the sauce on the Reuben sandwich that was applied so heavy that it dissolved the bread and made eating very messy. Ask for only a little sauce. Burger meal, kids meals(3), and club were all excellent.

Thank you to Kymani and Kymani only. She helped my mother and I while her coworkers ignored us and continued to help people who pulled up to the drive thru after we had walked in and waited to be helped. Her service was much appreciated as she was also busy but at least took a minute to help customers that were standing at the register and watching her coworkers walking around not even greeting people coming in.

the service was terrible the server Hollie would get off her phone to take orde. When we got our food it was wrong she stated we could get over it. She her hand in her trousers bef handling ice cream. forever lost our bussines over one bad employee

Used to be affordable, now prices are ridiculous. $5.49 for one small scoop of ice cream that you can buy in the store, and another $1.59 for a waffle cone on top of that?? Come one! Nah, I will buy Blue Bell at the store and make our own cones from now on.

We went through the drive threw and was directed to park in front of the store. We sat in front for 30 mins, and then my husband went in. He finally came out, and the fries weren't cooked enough and were mushy. They then forgot one of the hotdogs, so I had to go back in and wait another 20 mins for them to make a hotdog.... there were almost 12 employees in this building all yelling across the store about how much of a tip they should get.... we ordered 2 chili cheese dogs, 2 chicken tenders and 4 fries, and 3 scoops of ice cream..... in all my trip took over a hr. I will never come back to this location!

Obviously ye ole is known for their good and ice cream but everytime I come in service is worse and worse. None of the staff members acknowledge you when you walk in. Seems like they need to stop hiring young kids and get some adults in there (at least supervisors need to be adults) and learn them some southern hospitality. 15+ employees working and always seems like chaos in the kitchen and drive. In my opinion there needs to be a better system on the stations and who makes the orders. We waited a couple minutes at the ice cream counter and finally went up to a group of 4 employees that were standing there doing literally nothing but chatting with each other and asked for someone to get my ice cream order. We sat for a while and ate our ice cream and literally could here one of the female employees saying "I hate hearing someone say 'excuse me' cuz I just don't wanna talk". So over the youngins in the work place

Every time I go they mess up my order and food is not great even when it's right never coming back

Forgot how awesome this place was. Back visiting and wanted a burger a fries. Forgot how big those burgers and order of fries are. Wife loved it to!!!

Ye Ole is good for ice cream and comfort food. If you want to dip french fries in ice cream, this is your spot. They have a nice variety of options for food and ice cream. The service is usually pretty quick and the staff is friendly. My only issue is that the place isn't well-maintained. It always seems dirty. Otherwise, never had any issues.

Food is decent but it's a mess trying to actually obtain your food at this place. There's 50 people working behind the counter but yet no process. Everyone is climbing all over eachother. I placed a curbside order, called when I got there to tell them I was there. My pick up time was 4:02. I got there a few mins before. 4:20 rolls around and I'm still waiting there like an idiot. I go inside and the girl can't find my order and wanted to remake it. Meanwhile someone was finishing up my order . My milkshake was also like water like it had been sitting the entire time. This hasn't been the first time either. Please remove curbside from you website if you don't do or can't do curbside orders. Pretty sure this will be my last time going here.

The best chocolate peanut butter ice cream my husband has ever had and trust me he's quite the connoisseur.

I ordered 2 super dog's with mustard, ketchup, chili and cold slaw. I got sauerkraut instead of cold slaw! How hard is it to read a ticket? I find it hard to believe that someone can read a ticket or maybe they can't read

So amazing! They have many different ice cream/ shake flavors to choose from and they also have great American food. If you are in more of a hurry I would go inside rather than drive thru but either way it came out delicious! Give it a try.

Ye Ole Fashioned Ice Cream and Sandwich Cafe on Old Trolley Road in Summerville is a great place to go for a quality burger or sandwich or a cold after a long day. I really like the location here when you are in this area of town and are hungry. They have been consistent in their quality throughout the years and I have had a good experience every time I have come here.

One of my favorite spots to grab ice cream on a summer night. They have a ton of different choices: ice cream in the case, sundaes, banana splits, milkshakes and plenty of hot food options as well. There are typically high schoolers and foreign exchange students working here, but overall good service. The seating area can sometimes get a bit dirty, but we rarely eat there anyway.

VERY VERY GOOD!! Ye Ole and Sweetwater 123 are the only places I will order burgers from in Summerville. Heads and shoulders above 5 Guys and better than WayBack. Ye Ole also has amazing hot dogs. I recommend the foot long chili cheese dog with onions!! See you soon Ye Ole!!

I called and ordered their impossible burger. I didn't have high expectations because most plant based burgers are a miss. I'm happy to say their impossible burger was quite delicious. I'm glad they chose to use the impossible patty. It was not over or under cooked. They use really good, soft bread and normal condiments. The only change I would make is to Sargento cheese. This cheese is not very good. They also offer dairy free and vegan ice cream.

Why I am not featured in my 600 lb life is beyond me...thank my lucky DNA and my workout behavior, I gather. Otherwise this place would sponsor my role in that particular TV show - the frigging ice cream is THAT GOOD. I'll probably become lactose intolerant just from the amount I house during each visit. 1 dip? Flip that...go 4 dip or go home, y'all heard?

Walked in last night (20 Aug '23) around 830pm and stood there for 8 minutes...not one employee helped us, served us or even acknowledged us, even after several made eye contact...we counted 13 employees working. Almost asked for a manager, but decided to just leave.

Stopped by yesterday evening for dinner and ice cream. It was pretty packed when we arrived, however, there wasn't a line to order. The cashier was super friendly. We ordered a hot dog, bacon cheeseburger, basket of fries, and a Pepsi for about $18. The food is always made to order so it's guaranteed to be fresh and hot. The downside to that is having to wait a while, especially when they are busy. Your order brought to your table so you don't have to worry about listening out for your order number/name to be called. (I hate doing that). They offer a nice selection of ice cream flavors. Individual scoops are around $4. I like how the ice cream and food counters are separate so you don't have to wait in a long line just to order ice cream. The parking lot is kind of small. There is additional parking behind the building but I'm not comfortable parking back there.

Completely awesome mask compliance! Kudos to your staff and management! When l see that l feel like you're being safe and care about your customers. I'm dying to try your cheeseburger, fries and shakes! I'm really impressed! The cheeseburger was delicious, a nice thick patty, not greasy and I am glad I didn't order a double cheeseburger because l am stuffed after the single. Fresh lettuce, tomato, onion and pickles. Crinkle cut fries! They were hot and crispy. They put salt and ketchup in the bag (without being asked)!!!!!!! I found a new favorite . Don't waste your time and money on a chain burger, this place is the real deal.

This place can be hit or miss! Placed a order this evening for a sundae and my cup is filled with more hot fudge than ice cream!! Very disappointing and I can't go back because their closed!

Anyone who reads my reviews knows I say it like it is . I am extremely pleased with our service today. It was delivered and a bit early. I am a Charleston native and very familiar with this restaurant. It was pleasing to see that the service , quality , and timely manner We received today was as fine as my younger yrs when they were a frequent visit after my long runs. This location is the only one besides the Mt. Pleasant one ( yrs ago) we visit. The one West Ashley we had 2 horrible needed dhec visits . Spoiled food ( reuben ) and filth inside and out. HOWEVER that was 21 years ago . I have never visited again after the two visits. I would have reported it but lost a child so no longer an issue . The only reason I mention that is to express a guest/ ( bc we can go anywhere ) never forgets and bc when one establishment does an excellent job for over 2 decades they need to stand out amongst their other locations. The Trolley rd location has always been exceptional. Thank you , Connie PS. Hopefully the other location fixed it but it was so horrible I cant bring myself to take my family or friends there.

we went in and the people in the ice cream section were rude when we asked what to do. we are not local. Then we paid over $20 for frozen sweet potato fries , a cheap back of chips and cheese and sweet tea with no sugar. Not a very good experience. We will not be returning. Old fashion from where we live is homemade. Not storebought and reheated.

Excellent shop for ice cream. Very good selection. My recent trip, order chicken strips with fries and strawberry lemonade. The food was great.