Michelle Z.
Yelp
The Yellow gets one star for its convenient location to the Termini station but otherwise it is severely lacking compared the other hostels I've stayed at in Italy. The staff was extremely rude to us when we tried to get our three friends, under two bookings, to be put in the same room, since that is what they had emailed us to confirm before we arrived. Once we got there they said it wasn't possible, that it was too late because they were all booked - and was very rude. After we showed them the email confirmation we received from one of their staff they said their colleague must have misunderstood and made a mistake, and was not nice about it at all.
The people who stay here are fairly friendly but not mindful at all about sharing spaces. Never have I stayed in a room with other people who would speak loudly to each other at 7am when someone was still sleeping, rather than whisper. After I asked them to be quieter they finished packing up while speaking quieter but still at normal room voices, and left the room with the door wide open when I was the only person left, still trying to sleep.
Maybe I had bad roommates, but random guests in passing were also nosy and rude when they overheard us trying to figure out our room situation with the hostel staff during check in. They had nothing to do with it and no one asked for their opinion and they felt the need to butt in and speak to us as if we were overreacting over something she knew no details of.
I know there are disrespectful people at any hostel but I do think my experiences at the The Yellow speaks to the maturity and type of people who stay here, and I am speaking as a 22 year old on her post grad eurotrip so I'm not an older person. Though the staff have been the rudest I've ever had.
Each hall of shared rooms has about 20 people at least but only 2 toilets and 2 showers, so in the all girls halls you would have to wait a long time to use the toilet or shower in the mornings during peak times.
I do not recommend staying here unless you and your companions take up a whole room, and if you're willing to deal with staff that has too much going on that they cannot offer decent customer service. Also you must be willing to be flexible with bathroom usage, and also dirty bathrooms which are what my friends have experienced while they stayed in a mixed gender hall.
This hostel has been more expensive / as expensive as our other hostels in Italy, but the quality of service, rooms, number of people you share communal space with, and other guests, severely lack in comparison to other places.