Rachel S.
Yelp
**STOP MISLABELING FOOD AS GLUTEN FREE WHEN IT IS COOKED IN A SHARED FRYER. YOU ARE GOING TO MAKE SOMEONE SICK!**
One thing that drives me nuts are Latin American restaurants mislabeling their items on their menu as "gluten free" simply because they use a corn tortilla but then fry that corn tortilla in oil that is also used to fry flour tortillas or churros. The gluten from the flour tortillas is now in the oil that you're cooking corn tortillas in, so now the corn tortilla is coated in gluten.
That's like frying shrimp in oil and then cooking a tortilla in that oil and saying the tortilla is kosher, vegan or shellfish free. Doing that could kill someone with a shellfish allergy. In the same way, cooking gluten and gluten free food together, you will seriously harm people with Celiac, gluten intolerance, Crohn's disease or a wheat allergy that would require an Epi pen. Not all medical harm due to cross contamination causes anaphylaxis. Eating gluten as someone with Celiac can cause cancer and intestinal bleeding.
This is the Las Vegas Strip in a zillion dollar casino. With a ton of visitors from all over the world, it is inexcusable to not have a menu that is correctly labeled and staff that is trained in food allergies and issues. People with food allergies travel and stay on the Strip. They have to be able to eat somewhere on property.
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Went here on Christmas night 2022 as every other restaurant had a huge line and this restaurant actually had a menu that is marked with what is and isn't gluten free.
It was 9 something PM and I was super hungry after walking around trying to find something that was gluten free - because I have Celiac disease and must eat completely gluten free.
I asked the waiter if the food labeled as gluten free was cooked in a shared fryer. Before I could finish my sentence, the waiter cut me off and said if the menu says it's gluten free, it's gluten free. I said, "I have Celiac and I need to know if the gluten free food is cooked in the same oil as everything else in the kitchen." He said, "it's canola oil." I said, "Okay but is there only one fryer?" He said, "yeah they're cooked in the same fryer." I said, "okay then these foods aren't actually gluten free. It's not your fault but this menu needs to be fixed."
I ended up ordering the chicken fajitas for $19.50 + tax. My husband ordered the beef nachos, which were $15.99 + tax.
When my food came out, I noticed there was a roll of tortillas wrapped in foil resting on my plate. I asked the food runner if they were corn or flour. He said flour. I said, "I can't eat those. I have Celiac." Our waiter told him to bring out corn tortillas.
I already had told my waiter I needed my dish to be gluten free. This item on the menu says that it can be made gluten free. It came out with flour tortillas that are not gluten free. This is unacceptable that medical food restrictions aren't taken seriously and that staff isn't trained to properly put in an order WHEN IT'S ADVERTISED THAT THEY OFFER GLUTEN FREE FOOD. It's not like I walked into a mom and pop restaurant in Pahrump who doesn't know what gluten free is.
My rice and beans were also stone cold. It makes me wonder if they refrigerated pre-made plates, as it was the same plate that the sour cream, guacamole, pico de gallo and tortillas were on.
My husband liked his nachos.
Apart from the cold rice and beans, my food tasted good and my husband like his nachos. It is simply unacceptable to falsely label food as gluten free and also have staff so lackadaisical about food restrictions that they still serve the food with the allergen that they were told about in advance.