One Pink
Google
Absolutely the worst service I have experienced in a long time. This was my first visit and it will be my last for sure..
There was no one at the entrance to guide customers. I saw a queue at the cashier and lined up, assuming I could place my order there. Then, out of nowhere, a lady came up and in a rude, almost scolding tone asked if I had ordered. When I said no, she literally chased me out and told me to stand outside to order!! Seriously? Ever heard of speaking politely to customers? It’s not hard.
When I finally ordered outside, the service somehow got even worse. The staffs looked at me like I owed them money. I spent over $30 on some glutinous rice, whole steam yam cake and asked for chopsticks, and was handed ONE pair. When I questioned it, the lady snapped, “You didn’t tell me how many pairs you want!” Excuse me? Basic common sense.. even if I never tell how many pairs, isn’t it that we can always communicate in a better tone?
I always enjoy buying from elderly sellers because their friendliness makes it a pleasant experience but not this shop. Here, it felt rude, and completely unwelcoming.
If this is how they treat paying customers, they shouldn’t be in frontline service at all. The rudeness, the complete lack of respect .. all before 9am. Absolutely disgusting. I will never return and will warn everyone I know to avoid this place.