Yoo2 Rio de Janeiro

I was extremely excited to check in and celebrate my birthday at the property. I booked multiple rooms as my friends joined me from various places to celebrate. The entry to the lobby was beautiful, and the initial help from the bellhop upon arrival and the front desk concierge was much appreciated. I did not expect to check in early as I arrived on an 8 am flight. I was well awar hotel check-in was at 2 pm, I just wanted to ensure all paperwork was completed. The hotel contacted me and requested to charge my rooms in full, in advance in light of it still being Carnival season. This was not a problem. Upon completing all paperwork, 2 of my rooms were ready. I was told I would be contacted when the remaining rooms were ready. We went to the rooftop, enjoyed a meal and drinks. At almost 2 pm, I went back to the front desk to ask the status of the rooms (since I had not been contacted as they noted they would). The concierge said, “Oh, yes, here are the keys.” This let me know they’d been ready, but no one had contacted me, though. I checked and went to my room, which originally looked great, but then I immediately noticed the lack of towels, water, and dirt. The remotes to the TV and AC unit had dust and dirt on them. The floors just looked dirty, and finally, there was hair in the bathroom sink from the prior guests. I called the front desk about this, and initially, they gaslighted me, telling me there were towels and water in the room. The housekeeper, Maria, was still in the hallway. I asked her for small towels….and long story short, this is not a thing in Brazil. No problem, but what I didn’t appreciate was Maria being snarky in Portuguese. Well, my room was moved, 2 floors up. No problem except it too was DIRTY! There was also a broken tile on the floor that I almost injured myself on, dirty remotes, and a broken electrical socket. I emailed management, and my room was moved AGAIN. While the third room was slightly better, let me just say, their standard of cleanliness….is NOT clean. I’ll bullet point the remaining pros/cons because this review could go on for days. I did see Maria a few days later, and she was pleasant towards me. Pros -Roof top bar-staff was so kind and AMAZING 99% of the time -Location, I appreciated the location in proximity to the things I had planned -They did provide a treat for my birthday. That was kind -Breakfast options are great -Shower water is hot 95% of the time Cons -Concierge staff are not hospitable. At one point 2 of my guests had an issue and were both calling the front desk, no answer. They went downstairs, called the front desk, only to see the staff ignoring the phone ringing -This can’t be a 5-star hotel, and doesn’t meet the Tapestry expectation -The rooms are consistently not clean -Housekeeping staff went into all our rooms regardless of our door hangers, asking them not to -Don’t expect water in your room -Bathrooms give off a sewer odor (I only noticed this on day 2 and beyond. My other guests noted it on day 1)/ -I won’t even get into the issue of one of my rooms, where I had no access to it for 2 days ( going on 3). Anyways, as well-traveled as I am, this is the BEST definition of a catfish hotel. The photos online are amazing, but not truly representative of the property.

I visited the rooftop for my welcome drink. Junior became my server a couple of times on my first night at the hotel. He was very attentive, extremely nice, and patient with my "improving" Portuguese. Then, I was able to enjoy the beautiful panoramic views that reception raved about. She (Larissa) was right. A person can see from Sugarloaf to Christ the Redeemer and everything in between. The hotel room was nice. It could use more shelf or flat surface space for storage and/or work space. I love the tall windows that provide an overlook onto the busy roadways below. The bed and bedding was comfortable. Providing the best sleep I had during my 10 day visit to Brazil. Overall, I enjoyed my experience at the hotel. I'd return for a longer stay to contrast the beachbum life and experience the business and city life.

The good: location is great, 10 min bike ride to sugarloaf, 20 min to Copacabana. Botafogo is a cool neighborhood. Sunsets views are perfect. Service! Junior and the guy who wears braces and name starts with a W from the rooftop restaurant are amazing. Larissa at the front desk is an angel. Everyone was friendly and helpful. Bad: the rooms are severely dated. The bathroom smelled like sewer, the hall carpets need to be steam cleaned, the bed is rock hard, no steamer or iron, it’s on a busy road, so if you open the windows for fresh air, or even closed it’s soooooooo loud. It just wasn’t as nice as I was expecting with Hilton family properties. It’s a slight step above a hostel, very basic, minus the very packed minibar. If you care about your room, this is not the place for you. Otherwise, I had an enjoyable 6 day stay.

The hotel has one main strong point- the view. It really is fantastic. Outside of this, we were left disappointed. The property claims to be 5* but it barely provides a 4* level, maybe not even that. The price we paid was for a 5* hotel and when you book, you expect: 1. Welcoming entrance: we were left to bring our luggage out of the taxi in the rain while the porter was just chatting inside with the reception clerk instead of coming to help us or to bring an umbrella. 2. Check-in is extremely slow, taking 10+ minutes because they have to manually enter all details once they photocopy the passport. 3. The sheets on the bed had multiple holes in them 4. The shower does not drain well, it is clogged, so you end up showering in a big puddle of dirty water. 5. Internet speed is from 15 years ago. We got as slow as 0.5Mbps in our room, max 2-3Mbps. Our flight had 70Mbps inside the airplane over the ocean. You can't work effectively or stream a simple movie with such speed. If it was a 3* or 4* hotel with the price of such properties, the above points can be seen as nitpicky. But when paying 300 euro a night for a 5* hotel, it is normal to expect good quality sheets, reliable internet, clean working shower and efficient check-in and welcoming process. It i fine for 1-2 nights to enjoy the view but it is not fair to advertise and charge as a luxury property.

Good location and a wonderful service from everyone. The buffet breakfast was okay , can’t really complain about “free” food. The rooftop was exceptional. The food, views and drinks up there were the highlight of the hotel. When it comes the room they are lack luster. The bed is average, the pillows are okay but if you want comfort you might have to stack them up. The light in the bathroom is very minimal. You can hear the highway traffic from outside and the room was missing some basic things like an iron, wash clothes etc.

Booked for one night via a third party. Front of house was welcoming. As too was reception. My room was clean. Bed was very comfy. Shower great pressure and water control. The view from the room wasn’t the best it was office/carpark. Although from my video I’ll upload you’ll see it is a great view at an angle. Breakfast was 5***. As an English man I was happy to see bacon eggs and sausage of Brazilian type. Waffles and syrup Twinning tea bags too. Made me so happy. I had a free upgrade too which was nice.

We absolutely loved our stay at Yoo2! We arrived the day after Christmas and stayed until after the new year. The entire staff was welcoming from the moment we arrived. They gave great local insight and shared info on local activities. Our room was perfectly located with unobstructed views of both Sugarloaf Mountain and Christ the Redeemer. We loved waking up to both every morning, followed by breakfast downstairs. No matter if we were dining for breakfast or drinks on the rooftop, the staff took great care of us. Special shout outs to Davi, Glad, Vanessa and Larissa for Downstairs service (breakfast and check in) and Ivan, Everton, Diego, and Yoao at the rooftop! Y’all made our trip extra exceptional and we can’t wait to return! ||The rooms were always cleaned and modern. Subtle tokens of gratitude were left for us which made our stay through the holidays extra special. The view alone makes it worth it. Quick and easy uber rides to copacabana and Ipanema. Easy walks to flamengo and nearby restaurants.

Yoo2 Hotel has quickly become one of my favorite places to stay when traveling abroad. My experience with the front desk was seamless, and the staff were incredibly attentive throughout my visit. Housekeeping was consistently outstanding. I stayed for five nights, and every time I returned to my room, it was perfectly cleaned and well maintained. I also did not hear any outside nose in my room so that was a plus. This location is close to the mall, restaurants and beaches. The hotel’s amenities, including laundry service, daily breakfast, and happy hour, were extremely convenient for travelers. This hotel truly surpasses many 5-star properties I’ve stayed in. Yoo2 will definitely be my go-to whenever I travel to Brazil. Thank you so much to the entire team for an exceptional stay.

Hotel in great location in Rio, right in Botafogo beach. Staff is friendly and helped with all my inquiries. The rooms are hip and modern. Their rooftop bar has a great view of the beach, the Sugarloaf Mountain, and Christ the Redeemer. Fantastic Wifi!! Take advantage of their free breakfast. There's also two metro stops within walking distance, Flamengo and Botafogo.