YOTEL Boston

I visited this restaurant on a Saturday afternoon and had a rather unsettling experience. While waiting for our table, what appeared to be a manager and the host emerged from a side room. The manager, in a rather dismissive tone, said something along the lines of, “See, look at this mess.” It was disheartening to watch, especially as the host visibly struggled to hold back tears. Afterward, she escorted us to our table with a forced smile and, when we asked if she was okay, she simply said, "Yes thank you for asking," before quickly running off to the bathroom. Having worked in hospitality for years, it's painful to witness employees being treated with such disregard. It’s moments like these that remind us that behind every service experience is a person, not just a worker. The interaction left a sour taste, despite the rest of the experience being fairly pleasant. That said, our server, Rina, was absolutely lovely. She was friendly, attentive, and really made an effort to turn the situation around. The Margarita pizza, while not groundbreaking, was decent – tasty but nothing to write home about. I hope the management takes note of the importance of treating their staff with kindness and respect, as it’s clear that a good team dynamic can elevate an entire dining experience.

the hotel room was modern and featured programable RBG’s. It was a little smaller than i expected which was fine because there’s plenty to do outside the hotel. Many places within walking distance like AMC theaters, Chinatown, the seaport. The Yotel was an awesome choice because the staff were all so friendly and helped us out with early/late checkout. They also have a lovely rooftop bar and grill that was definitely an enjoyable experience to overlook the city at night

I was just checked in by the rudest, coldest, least caring individual I've ever spoken to at any hotel in all of my travels. When I booked my room, I requested early check in and they responded that they would do their best to accommodate. Totally reasonable. When I arrived, they had a room available which was great but they told me it was an additional $25 to access my room early. I noted my dissatisfaction, given this wasn't disclosed at time of booking and she essentially told me take it or leave it. My room was not refundable, so I could either cancel without refund or come back at 3pm for regular check in. She never smiled, frowned, emoted or showed humanity in any way. It was like working with a vengeful robot. I get the futuristic theme of the hotel but if this is progress, count me out. This woman could not have cared less If I dropped dead at her counter, other than to move my body to eliminate a trip hazard. I'll never be back and you should look elsewhere. Perhaps I caught this particular employee on a bad day and my questioning set her off but there are better hotel options all around this area. Sure wish I had chosen one of them. I will next time and every time thereafter.

The hotel was nice and in a great location; the rooms were tight but lovely. The valet service was awful, though. The night before, we asked for our car at 10:30 a.m., which they said would be no problem. It wasn't ready, and Valet took over 55 minutes to get our car. We had already checked out and had to sit in the lobby for almost an hour.

The location was perfect- Walkability was a 10/10. The rooms are awkward. I get the vision and knew to some degree what to expect- but small details missing that I became acutely aware of- no place to hang a towel, really no place for a suitcase- super weird lighting. Service was good my challenge was the self service concept. Clearly wasn’t working as described since everyone had to be in line. Hospitality needs to be blended with customer experience a bit better. Probably a cool unique spot once- I wouldn’t do it again.

The property was in a great area and perfectly walkable location. We were able to accomplish so much of our itinerary nearby. The Seaport Wonderland was open too, which I highly recommend walking over if you’re there for the holidays. It’s very festive with many local vendors, amazing crafts, good food and drinks. Staff at the hotel was amazing, particularly Anthony, who checked us in and seemed to always be at the front desk. He was great! Brunch on the rooftop 10/10 @travel_withrae for full video and highlights

Centrally located in the Seaport Area of Boston and convenient to so much. There are things that I really liked about the hotel and some things that were just okay. The rooms are nice and clean and a good size for one to two people. The larger room, which we had, and thought it would be good for 3, but it was just okay in that department. The shower is a little weird in how you had to turn it on and get wet every time just turning it on. It also leaked across the floor every time you used it. Needs to be some sort of shelf in the shower. The vanity area was a big no. No room to put anything. The bed is weird going up and down. Makes somewhat sense to add space to the room, but just different. I liked the windows opening to add some fresh air to the room. Vela was great for morning breakfast and the rooftop bar had a great view. I think the biggest hang up was just the bathroom itself. Loved the robot. Would recommend the hotel to couples and single people, but not so much families.

Hotel was amazing. Unfortunately, valet was the absolute worst. I believe it was Anthony, the rudest person I ever encountered during a stay. And the hotel did nothing about it. They gave us a refund and then we had to park our own car on my actual birthday. Would not recommend valet services here at all.

We loved this place, but I wish there was a fridge and microwave. The bed was cool and it was a cool concept, but our room was really small.

Fun hotel. Small rooms but it was no surprise based on the website. Went for a corner room for a little upgrade in space. Had a problem in our original room and staff offered a new room without hesitation. Room was clean and fun with a bit of a modern/European vibe. Perfect location for a weekend in the Seaport. Lots of restaurants/bars/clubs/live entertainment as close as across the street and more writhing a short walk.

If you have any claustrophobia or small space fears not the best - very clean room, Trendy looking & cool, nice view. maybe because I got online deal but room really small and- almost same size as bathroom- And NO COFFEE MACHIE OR SMALL FRIDGE- i guess I didn't do my due diligence in checking but thought all hotels supplied those. At least once I've ever been to. But if need a bargain and can deal without those things ok price No longer than 1 night!

The room itself isn't bad but our experience here was horrible. I saw a similar review below but I had to come here for a work trip and after coming back from the office, I was on my phone in bed when two men knocked on my door. I opened the doors and they told me that some kind of sensor that catches marijuana went off but I was so confused because I've never smoked anything in my life and I can see the visible confusion on their faces as well. I did use the bathroom for diahhrea and maybe the smell could have triggers something? I saw something similar in another review. Anyways, I invited them to come see what it could be coming from but they refused and told me it was just their job to give me the notice. It was a whopping $500 for an incident I didn't do. I asked how I can refute this and they told me I had to wait til the morning for the manager Brandon. I woke up the next morning and went down to talk to him but he said there was nothing he can do because check for calibration on the device because they trust the device and I had to dispute it with my credit card company. I looked into the sensor company as well and one of the first things on their website is "a new stream of revenue" or something along those lines. Anyway, my credit card company said they couldn't find anything to dispute obviously because all they have is what the machine reported and no other check was done. TL;DR - got charged for $500 for smoking marijuana when I have never smoked anything similar in my life and they "couldn't do anything about it"

Nice hotel located in the Seaport area. Close to many Boston attractions. The lobby is small but there's a nice bar and staff located at the front desk. Friendly staff, small gym but you can do most things in there. Rooftop bar, restaurant are nice as well. Great for an overnight stay or book it for a few hours to relax and unwind.

This is a great hotel for a visit to Boston. It is located next to the Courthouse Station, and if you want to walk about 15 minutes, you can access more transit lines at South Station without having to transfer. There's a restaurant on the first floor, and several restaurants are located near the hotel. There's a Trader Joe's right around the corner and a CVS about a block away. Yotel is in a convenient location. The hotel room is clean and compact. The bed must be extended by pressing a button to move the bed from a sitting position. There is an abundant amount of USB outlets. A folding chair is provided, and there's a slide-out desktop for your computer. There are built-in areas around the TV for putting your things and more charging outlets. One drawback is that there's no door between the sleeping area and the bathroom. There's only a curtain that still lets light and noise into the sleeping area. The bathroom has a towel warmer. A hairdryer, iron, and ironing board are supplied.

NOT worth the price for a hotel room here. The location is great yes, it's right on Seaport Blvd, in the middle of everything, but the room is SMALL. So small that they fold up the bed (against the wall) when not in use. In addition to a small room, the bathroom makes for an awkward situation. The door to the shower and the door to the toilet are see-through, and there is a curtain to pull across them. Room service did not service our room during our stay, despite leaving the "GO" sign on the door. The one pro to this hotel, in addition to the prime location, is there is a wonderful rooftop restaurant. Food and views here are great (see separate review for that). The restaurant downstairs near the lobby has weird hours, and is closed on Sundays. Very unimpressed with this hotel, would not recommend it.

As a nice, affordable hotel in a very expensive area, the location is great, the place is VERY clean, and although small, the rooms are nice with a very comfortable bed on an adjustable base. We were greeted by a really nice gentleman named Wilkums, who handles valet parking, and when needed, will help you with your bags. Inside, all of the employees were nice, including Brandon, the manager, who went out of his way to ensure we had a good stay.

We came all the way to Boston from Chicago to celebrate our recent engagement. We chose Yotel because we thought it was modern and right in the middle of many things we wanted to do. Our flight was early in the morning & we came in very tired. We were greeted by Manny at the front desk & he was so friendly, warm & welcoming. He had a beautiful ring on that looked just like my new engagement ring. I shared that I was recently engaged and he gave us the most heartfelt congratulations. We got to our room and it was immaculately clean & the bed is so comfy! We came back from a bit of exploring and we had a beautiful celebration gift from Manny. Manny- you are truly one of a kind and we appreciate you helping us celebrate our engagement! Your happiness is contagious & we would DEFINITELY come back to Yotel because of you & your service.

We decided to have a staycation and chose to explore Yotel and booked reservations at their two restaurants (Deck 12 and Vela, reviewed separately). I believe they were going through some renovations of their programs, since a lot of things were unfortunately broken and felt like they weren't thought out through. When arriving, it was easy to check in by ourselves at their tablets and get our room keys. Our room was cute and everything was flight themed! We were expecting to make full use of all their cool perks listed on the website. Unfortunately, many of them ended up being broken. We weren't able to use the chromecast in the room and the phone to call the concierge and HDMI ports were also broken. We had to make many trips up and down from our room to get the issues resolved since the phone wasn't working at first. The other thing that stood out was their cleaning staff was unaware of when the guests were checking out. We had a cleaning staff come knock on our door twice, asking us when we were leaving/checking out, even though we were checking out the next day. It kind of threw us into a panic, thinking we booked the wrong number of nights and woke us up in the morning. They also have a robot, YO2D2 that can deliver food to your room! It was super cute and a fun interaction.

I was recently there for business. It's a tiny tech enabled hotel with tiny rooms. The people were very friendly and helpful. I would return for business travel. Venue overall - 7 Location - 10 near waterfront shops + dining Rooms - 6 they are tiny cabins with bunks Cleanliness - 10 Restaurants - 10 Coffee Shop - no Bonus - tech enable and a robot came to my room to return my lost phone I've also stayed at the NYC property over 5 years ago and the rooftop bar is the fabulous thing in the time square -ish but not on the thick of things.

I really enjoyed the location of this hotel, close to transit lines and walking distance to restaurants. The rooms are smaller, but they make great use of the space. My biggest gripe is that the showers leaked along the door and flooded our floor. One towel allowed us to clean it up, but it was a real pain to avoid the water. The gym was surprisingly well stocked.

We enjoyed our recent stay at YOTEL and would not hesitate to stay again. We were not surprised by the small room size as we had looked online before booking. The rooms are about half the size of many hotel rooms and also much less expensive than other hotels in the area. Very clean, very comfortable bed, very fresh and new, very compact, great location. Plenty of restaurants and bars in the area, half a mile walk to the large South Station on the T, walking distance to Boston Tea Party Museum and the hop on hop off bus. Bathroom is funky in that there is no actual door to the overall bathroom space: there is a floor to ceiling drape that can be drawn across the overall bathroom space for privacy. Both the toilet and the shower are enclosed in individual glass booths with closing glass doors. That took a day to get used to, but it was fine. The only chair in the room is one folding chair, so not a place to hang out but a great place to sleep. The only thing that would make this room better would be a comfy chair. For the price and the location this is just right for us. If you want to pay double and have a larger room plenty of those hotels exist.

Following Up from a previous review , my case with AMEX closed and I was refunded my fee from the smoking scam from Yotel ($1000). I am now filing a complaint with the Attorney General of MA. I suggest others accused of this fraud do the same, and I will initiate options to start Class Action against Yotel and Freshair. This should never happen to innocent people, if this happened to you please issue a complaint with AGO of MA.

Friendly staff, clean room, although tiny, comfortable bed. I was not a big fan of the shower because there was too little control over where the water from the Monsoon shower went. I also didn't realize it was there in the ceiling, so it got me wet when I just wanted to wash my feet off after a long day of walking around Boston. Additionally, I was kind of creeped out by the motion detector that seemed to control the lights around the tv. Overall though, it was a pleasant stay and I would come back.

Yotel was always on the list of fun hotels I would like to stay at. So when I knew I was visiting Boston, I also knew this is where I wanted to stay. I booked before the holidays; and for staying during a holiday weekend, the price was extremely reasonable. This is in no way a 5 star hotel. But I definitely give them four stars. They rooms are the bare minimum but are extremely pleasing. They offer beds that incline, so great for sitting in the bed to watch tv. No robes or bath tub but the monsoon showers were very lovely as well as the towel warmers that are not so strategically placed (in the closet toilet). Mood lighting was awesome and turned off when no movement is detected after a while One minor detail that turned me off was when we ordered water bottles to our room that never arrived, so poor communication I'm assuming. Also the room lacked a mini fridge for keeping my food and drinks cold. No safe either??!!! We were able to drop off our bags since we arrived extra early and they allowed me to check in about an hour earlier and check out an hour later. There is no room service and the bar is extremely overpriced. Throughout everything though, I give it 4 stars. We were upgraded for free to a higher floor, maids did a nice job at cleaning our room and the bottom floor restaurant/bar were pretty good. I would stay back here again but probably not for a long time.

Great location in the Seaport area. The rooms are small, but adequate. The tempurpedic bed is very comfortable. My third night there the bed was stuck, and would not lay flat. I had to move rooms at midnight, but the staff was helpful and tried to solve the problem. There are great restaurants and shopping nearby.

We stayed two nights. Great simple and quick checkin. Clean and neat facility. All encounters with staff were helpful and pleasant. Rooftop bar has a great view and decent menu with tasty selections. Located right on Seaport Blvd the location was great, close to shopping, art, food and plenty of bars its also a short drive from South Boston. Real deal Italian is the best there! Urban Cowgill Aug 2023

Upon check out they informed me that they were imposing a $500 penalty because their hi tech automated smoke detector told them I had smoked in the room at 5:30 am. This is patently false, as I am a lifelong non smoker (provable by medical records or anyone I know). they do not have any formal procedure available to contest this false accusation and charge; when I finally spoke to the manager she told me she had personally verified the room and confirmed that "it smelled like someone had covered up smoking and left the window open" which is literally a lie and insane (I am someone who would complain if my room smelled of smoke!). Stay away from this place! it reeks not of smoke but of SCAM!

Loved staying at this hotel! Only one star less because of a lack of microwave and refrigerator. The staff were nice, helpful, and responsive. They also allow you to store luggage free of charge on the first floor which was a great addition. The decor was nice, though the window blinds seemed harder to use and a little ripped, the view from my room was nice (you can people watch the folks staying a few floors above Shake Shack across the street). The shampoo and conditioner and lotion looked hip, and it was nice to have a pull out stool in the shower along with the option to go handheld. The beds are really soft with plenty of pillows, I was a little confused at first at what was a blanket cover since everything is white. The TV is to easy to use with lights that can change color (you can see purple in the background). There's a cool bar, coffee bar by the lobby waiting area and little workspace folks can use as a charge station, a must that every hotel must have, I found to be useful and a nice touch. In terms of location, there are lots of restaurants and stores are nearby (CVS, Trader Joe's, Asian, Mexican food restaurants and shopping center stores). Happy to stay somewhere like this in the future, I only wish there was a little more room for a desk and closet space (outside of my finding it puzzling there was no microwave or refrigerator, even a mini one). My friend who I traveled with to Boston, her employer picked this hotel to stay at and I was happily surprised.

For my last night in town, my friend booked me a hotel room at YOTEL. I can't really complain because I did not have to pay for it. This hotel is very European in that the rooms are quite tiny and contain the bare essentials. But for one night in town, and just a place to lay my head to sleep, it sufficed. It was walking distance from the silver line so that I could easily catch public transportation to the airport in the morning. Located in the Seaport District, there are plenty of shops, restaurants, and options for coffee. It's walking distance from the financial District and the convention center. But if you are planning an extended stay in Boston, I would not recommend this hotel.

Was visiting Boston for a conference. Love Boston, not a fan of the hotel room I stayed in. First, the roof top bar and atmosphere were great. Absolutely stunning. Incredible views. The room on the other hand, felt like I was on a cruise ship. Compact and tight in the room. If you are staying there and plan to do some work at a desk, don't expect it. Go to lobby to make your life easier. They had to move me to a different room as the other room was smaller than the original room I was in. Go figure.

Worst irresponsible management ever experienced in a hotel. Major safety issue was dismissed as if it would not have been life threatening. Door from the room didn't open to get out. Door was not locked from the inside. Needed exterior help to get 2 minors out of their room. 8 phone calls same day to talk to a manager were never answered. Only upon checking out we were offered a ridiculous compensation. Taking this further to the Boston Fire Department!

First time staying at a Yotel and was overall pleasant! VALUE: 4/5 - decent and a price I expected for the Seaport area. I booked on Yotel's website four weeks ahead of our stay and our room was $258, w taxes and fees totaling to $324 ROOMS: 3/5 - my partner is on crutches so we booked a Premium Queen Accessible room. The unit was a tad larger than regular rooms and the bathroom had railings and a folding bench in the shower. What didn't seem accessible, though, was that the room was the actual furthest from the elevator and the TV wasn't placed across from the bed but next to it, so we craned our necks. Thought these elements were poorly designed. Otherwise, the reclining SmartBed was great and the purple lights bordering the TV gave a hip touch. I don't think the heated towel holder worked in our bathroom, so that would've been nice LOCATION: 5/5 - right in the heart of Seaport w access to all of the area's offerings, including the seasonal Holiday Market at Snowport and our usual highlights: The Current, Shake Shack, Taiyaki, Trader Joe's, Trillium, and Everlane. We parked at 101 Seaport garage, which connects to the PWC building, and paid their $20 weekend rate, instead of paying Yotel's $55 valet rate CLEANLINESS: 4/5 - didn't notice anything amiss, our room was in good condition SERVICE: 4/5 - I appreciated the contact-less check-in using the self-service station. Checking in and getting our keys was super quick on a Saturday afternoon at ~4pm. Similarly, there wasn't a line when we checked out Sunday morning at ~11am. We didn't need to request anything during our stay, so we never actually talked to any staff or interfaced w the robot assistant SLEEP QUALITY: 4/5 - noticed a few sounds from the hallway and/or next unit, but slept soundly that night

I've stayed at the hotel a couple of times now, and I only would recommend staying here if you know what you are getting into it. The rooms ("cabins") are small, very small. The bed is basically a couch until you press the button to fold it down. There are no amenities. Pros: 1. Location - the location is great if you want to be in the Seaport neighborhood. The Yotel is right near stores, restaurants, and even Trader Joe's. 2. Comfortable bed Cons: 1. No amenities 2. Weird lighting 3. Very small rooms 4. No furniture or counter space besides the bed and night stand 5. Only a couple of my outlets actually worked 6. No privacy in the bathroom, as the "door" is a curtain Overall, I only would recommend you stay here while traveling alone and for short times, when you won't be in the room much and you aren't looking for any amenities.

Itty bitty low frills Euro style hotel in the middle of Boston's Seaport village. If you are a sturdy European traveler-you'll appreciate the efficiency. If you are American, you are going to hate the room size. Booking was simple, check in was completely contactless - just plug in your confirmation and go! There is also a very friendly staff on hand if you need to go the old fashioned route to check in. The staff was wonderful. Even though I checked in remotely, they always greeted me on the way and out. In fact, my friend left their bag on the elevator-and the staff tracked down the owner - just because they recognized me. That's pretty impressive and gets an extra star!

Convenient location really easy to get to from the airport with train station right next door. Easy kiosk check in for folks prefer no human interactions. Room is very small, but it is well designed to maximize the usable space, and good thing that the bathroom area is roomy enough, although with only curtain separating the space it does not offer the usual privacy. Shower is nice and big, the bed is motorized to go up and down, putting it up provides more room when it's not used for sleeping. Space under the bed is talk enough to fit luggage for easy storage. Color changing LED lighting surrounds the TV. Sound of the heater is however super loud and annoying! And I got credit card hold with much higher amount at check in, but this was quickly fixed after a quick chat with front desk. I did appreciate that there was a gym, although small. There is also Trader Joe's next door make it easy to pick up snacks and whatnot, an unexpected plus.

This hotel routinely uses a fraudulent method to charge guests $500 for allegedly smoking in their rooms. They will not allow any way to dispute their assertion by claiming they have scientific proof - a sheet of paper with a graph on it. Never, ever stay there!

I had an amazing experience at Yotel Boston for my birthday! I casually mentioned to Manny at the front desk that it was my birthday, and he went above and beyond by sending a VIP letter to my room offering two free appetizers at Deck 12, the restaurant on top of the hotel. We also called down for water bottles, and they sent them up to the room very quickly without charging us. The customer service was fantastic, and I will be happy to return soon. Thank you for the birthday wishes, Manny!

Horrible customer/guest service upon checking out. Was charged $500 for a smoking fee that they cannot show proof of. I am 8 months pregnant..and we are not smokers. They sneakily have a detection system in each room they do not warn you or tell you about upon arriving and checking into your room, but casually tell you about it at check out while charging your credit card $500 if the system detects any sort of smoke/marijuana/vape in the room. Again, we aren't smokers. The funny part is, we have proof that we were not even in our room at the said time this "smoking detection" went off. But unfortunately the general manager and the front desk staff are beyond unprofessional and not helpful when asked to find proof and look more into the situation. Their story and "facts" keep changing with each phone call we have made to them. We asked for camera footage of when we left the room, which clearly showed leaving at a specific time and according to the air detector in the room it was "triggered" AFTER anyone was in the room. Sadly the hotel was no help and we have resorted to filing a claim with our credit card company who has been more help.. don't stay here!!

Room was comfortable and location is good. However upon check in I was given a room that was not yet cleaned -- the bed was not made and sheets and towels from the last guest were balled up on the floor. I was quickly given a new room by the friendly front desk staff, which was ready for a new guest. First time I've experienced that, but I get it, things happen. The room was a bit noisy from the air conditioner and TVs in neighboring rooms, but the next morning was ridiculous -- I was woken up first thing in the morning by active construction (drills!) not outside but in the room directly next to mine, at 8am. I have no clue what they were screwing in but it was something that I'm sure could have waited until check out.

Stayed here for a few days. Check in easy and quick. I also prepaid. Need your room card to access floors except the Penthouse where the rooftop bar/ restaurant called Deck 12. You need reservations even if you are staying there. I checked out the view but did not eat or drink. No bar seating. There is a lobby bar/restaurant area- for breakfast. It's ok - but pricey. Room was small and minimalistic... but ok for me. Too small for more in my opinion. Room was clean. So was bathroom. Monsoon shower head nice. And good water pressure The head of bed is set at incline when you come in to make more room and a button straightens it out. Bed and pillows were comfortable. Love the TV and the room lighting. Purple is lovely. But found out you can change the color to whatever you like :) Towel warmer , iron and hair dryer The bathroom light is great for putting makeup on etc. Great location. Safe walking around- lots of stores, bars and restaurants in the area. Groceries and other needs- CVS, Trader Joe's within a block if you need things. Breakfast- downstairs in lobby or Better bagels a block away Ice cream - Ben and Jerry's Rooftop views - floor 12 which is the bar/ restaurant Or walk a few blocks to the envoy hotels rooftop called lookout rooftop - good ambience, view and cocktails :) Restaurants- many to chose from - I ate seafood at Row 34. Pretty good New England clam chowder and oysters :) . The lookout rooftop at the envoy is a block away and nice to visit for a drink and a view. Not far from north end or the airport.

Yotel Boston, get ready for the $25 resort fee they don't tell you about. Resort?? Wifi and gym is what they said is the resort, did not use either. How about the coffin-sized room? No, we will never be back at any of them. This is not Japan, we have room in america. The heating system sounds like a jet taking off, extremely low rumble, very loud and disruptive, kept me awake the entire night. Parking is down the road so drop off your bags if you can find a spot to do this or pay more then double for valet.

The price was cheapest in the area. They have a gym and a roof top restaurant and bar. Also a bar in the entrance. 15 minutes from the airport. Fun area with lots of bars and restaurants and right next to Trader Joe's and near CVS. Rooms are clean and the bed is comfy and adjusts back (then you can't walk around it though). It's super small and like a pod. It does the job. Soundproof windows but you can hear hallway noise. The shower and toilet have clear glass so you can see in. The shower needs a shelf and the shower head doesn't let you aim it properly. Huge Apple TV. Cool lighting. Cute chair that folds and a food trey. Iron and ironing board. Cool hand soap, cream, shampoo and conditioner. I asked for a refrigerator and they brought me a mini one. Lots of shelf's and hangers. Towels are ok. View of the roof top bar next door. Easy check in-they send you a text confirmation. Check out is 11 am which is early. Nothing to write home about for the price but it will do for a few nights.

Yotel was beautiful. Super tech savvy. The room was not super big but it worked so perfectly together. They get a + in my book since everything was purple The only thing that I didn't really like was that when the internet went out several amenities became unavailable. The hotel was setup as a smart hotel which is great but it lacked the personal touch of human communication. There was staff at the front desk but everything was self service. The hotel is located directly across the street from 2 clubs and if that is something you are into great location . Altogether great stay for my bday weekend. Would I stay there again - Yes!

Yotel all good beautiful practical modern clean but small room. Check in was automated in a kiosk and everything nice and friendly and hip, except when you check in ding! You have already prepaid the room, and now you have the distasteful unpleasantness of paying the mandatory USD $25.62 "Facility Fee". USD $25.62 "Facility Fee" is charged regardless of any of the amenities being open during your stay. To be fair, the "Facility Fee" is disclosed when you book the Yotel hotel room. It is bundled as "taxes and fees" together with four different taxes, which totaled to an additional 34% of junk fees and junk taxes added to the room rate. Studies have found shoppers don't fully add in junk fees when price comparing, and that's why junk fees exist. I just wish Yotel being nice and friendly and hip could get past that.

Cute hotel, very small rooms, but efficient - clean and seems recently redone. Staff is nice, but you can also check in and out on kiosks. No coffee maker or fridge, but yes for hair dryer and shampoos, body wash and lotion Location is awesome with Trader Joe's next door and lots of restaurants, bars, and clubs nearby. The harbor walk was lovely too. Booked on their website and was surprised at all the extra fees. My $353 rate has about $70 extra dollars of taxes and assessments added. I paid $55 for daily valet because I couldn't see any other options.

Great atmosphere. Staff were very accommodating, friendly, and allowed for a fast check in. The rooms were smaller, however had a lot of neat features. The rooftop was our favorite part, very beautiful view of Boston (especially at night). It's right next to a bus station, however it's not a far walk to downtown. We would definitely stay here again.

Sabrina at the front desk was amazing. In short notice she helped us with so many request and never once made us feel like she was annoyed Thank you so much Sabrina for all your hospitality. You are the standard!

This review is for the restaurant in YOTEL - "Deck12". What can I say?! The views here are amazing. If you're lucky enough to get a spot on the rooftop on a beautiful day- you're in for a treat. When you visit, you truly are paying for the view and are paying to watch millennials take "IG- worthy" pictures. Always entertaining! As we were seated, we were provided with bottled water (complimentary). We didn't try any of the cocktails, stuck with beer and ordered an appetizer (per current COVID regulations). We ordered the flautas which were good - came with 4 in an order. Liked that they used paper menus and had hand sanitizer visibility available. Service was good and quick. There's an automatic 18% service charge added to the bill. This is a must if you're in seaport and wanting a view!

Brought a single bottle of beer up with me to the room. The front desk got alarmed and douchey people got all up in the madness. I went to my room and tried to enjoy my beer. Hotel called the police and I was kicked out for not adhering to their rules. Such a joke of a hotel. Hope they crumble and fail

I had never stayed at a Yotel before, but was recommended to do so by colleagues of mine that were planning an in-person work event I had to travel to Boston to attend. I looked at Yotel's website, and it looked like a nice trendy place to stay. Trendy really does not matter to me, I am very much a "meat and potatoes" kind of guy, a comfortable bed with a spacious room is all I need. Well, when I got to the Yotel, that's not exactly what I got. Upon entering, the lobby was clean, and there were self check-in stations to check yourself in. I have no problem with that, so I went through the self check-in process. It then instructed me to create my room keys, but failed to tell me what room I was in. I then had to go to the front desk staffed by two very friendly ladies - the woman who helped me created new keys for me and handed me a key with a handwritten number of my room. Later I saw in my email that I was emailed with my room number, but the automatic check-in did not tell me to check my email for the room number, so that was a bit odd. I had no idea what I was in for, at this point... I went upstairs to my room, expecting to walk into a normal sized hotel room, and that is not at all what I walked into. As soon as I opened the door and stepped in to the room, I immediately smacked my shin on the edge of the bed, which was INCHES from the door. The room was lit with the Yotel brand's signature "purple" lighting, on one of the most dim settings, so I could barely see anything in front of me. Once the door closed behind me, I realized that I was in what I describe as, essentially, a large walk-in closet with a bed. NOT my idea of an ideal hotel room. The website did not indicate any kind of smaller size, or "micro room concept" or anything like that. According to the website, Yotel is just like any other hotel... trust me, it's not. With my back against the door to my room, I took 12 steps, and on my 12th step my face was flat against the window in the bathroom. If one of my steps was 1 foot (we're just assuming here) - the room is 12 feet long. Width-wise, it was 4 steps. So 12 feet by 4 feet. I didn't think I was claustrophobic, but the panic attack I had proved otherwise. I honestly felt extremely uncomfortable in this room, and honestly did not think I was going to be able to stay there. I took some deep breaths, and went down to the hotel bar/restaurant for a salad. After I ate and hung out with some work friends, I went back up to my room with a newfound attitude... "how bad can it be?" Fast forward a few days, and honestly at the end of the day, it really wasn't that bad. Would I stay there again? Absolutely positively NO. When I book a hotel room I need space. I don't want to feel like I'm in a tiny room. I did not appreciate the panic attack I had, and I think Yotel needs to do a much better job on their website indicating that, while they are a "new" hotel concept, they need to indicate that their rooms are SMALL. This is definitely NOT a hotel for everyone. The staff that I did interact with were very nice, so I give them good marks for that, but as far as the room I was in and the overall experience, it really made me wish I had booked elsewhere. If the size of the room does not matter to you, maybe you'd love this experience - but for me this was a one and done. I will never stay at a Yotel again. I prefer to be able to have enough room to relax, spread out, etc... If I want to stay in tight quarters I'd rather sleep in a car.

Great stay! It was a nice central location to the conference center and loved the food!

Overall a good experience - but I will put upfront, there is a $23 per day "resort fee" that I totally missed when booking the hotel. So the surprise of an extra $50 happened to me upon checkout. The staff was friendly and helpful. The room itself was clean, although the other reviews are accurate: rooms are small and there are no frills. It was comfy for me - the room feels bigger when the bed is in the upright position, but the walkway is small if you want to leave the bed in the fully flat position. It would have felt tight with more than one person, in my opinion. I only tried to use the TV once and it felt confusing or not working - so I didn't even attempt to mess with what looked like the gadgets of connecting to it.

7am fire alarm test without telling guests until the day before. Doesn't work well for global travelers. And I was not notified when I checked in. Rooms are small but at least clean and beds are comfortable. It's generally worth the price when compared to other Boston area hotels. But the small things going wrong add up. Gym has two treadmills and one has not worked since the last time I visited. Water fountain also doesn't work. Next time I'll just pay up.

We had a great experience here. Joe, the manager who checked us in last night was professional and friendly. The staff in general was great! The room was extremely clean too. Absolutely staying at Yotel again in the future.

The hotel cancelled our reservation due to an overbooking issue a month out from the reservation and did not offer any sort of compensation or apology. When I called to get the issue fixed, I was told I was getting transferred to the front desktop but the call was dropped. Do not book if you want any sort of reliability.

If you are a minimalist, this hotel is definitely for you! Me and my friend wanted to try it out (mostly because I saw a robot that visits you). Unfortunately, I don't think it's in operation. The room is very small and the only thing separating your bros in the bedroom and bathroom is a curtain. Pending on the angle, there's a mirror at the end of the curtain and well...angles. Also, the bed takes up the entire half of the room, so please take this into consideration when booking. They do have the usual, gym, no pool, and dining area.

Stayed at this hotel for a conference to find that if you are 6 feet and taller this is not the place for you. You will understand what I mean when you wake up the first morning and bump your head on the above bunk bed. I also would not recommend this hotel for anyone who is handicap as the hotel is handicapped by its staff already. The morning of my departure I found a bug in my towel on the floor in my shower called the main desk, Nabila, who answered the phone, said someone would be right up to take care of it. I waited 30 minutes and no one showed. Unfortunately, you'll have to judge for yourself, but before warned.