You Me Sushi

We order food from Twickenham several time but this was the last time. 10 of 12 maki had prawn tail so sharp that cut me tongue. We had problems with this branch but never so bad absolutely disgusting inside of prawn you get rubbish.

nice sushi place, nothing incredible but not bad by any means. i ordered on uber eats and it arrived really quickly. my only concern was that there was some traces of fish eggs on my vegan sushi. it wasn’t loads so not a huge issue for me as i could eat around them, but i know that may be a bigger deal to others.

Me and my husband just had a lovely dinner from this place. The sushi was fresh and delicious and the katsu curry was to die for. Thank you Patricia!

I had a takeaway from here. I ordered the teriyaki wings and the chicken was raw. I phoned and told them this was a very serious issue. They said they had a trainee chef in, and seemed to think this was an OK excuse. I asked for my money back but they said I had to go to Uber Eats. Uber said I was only entitled to the money back for the chicken. I feel I should have been compensated for the entire meal as I didn't really want to eat the rest. Neither have resolved the issue. It is a very serious issue so I am going to report it to Health and Safety.

Ordered lunch for Patch members from You Me Sushi this month. Eligijus, Ayse and the rest of the Twickenham team were extremely helpful and accommodating. The poke bowls were fresh and delicious - everyone was very happy! Can't recommend enough if you are in need of a workplace lunchtime option. Great value too.

I recently visited the shop today, to collect an order, and my experience was extremely frustrating due to the unprofessional and rude behavior of a lady working there. I provided my order number, but the employee handed my order to someone else, then blamed me for not "reading the order number correctly"—even though she was the one who packed and mishandled it. When I tried to explain the situation, she called me an "idiot" and told me to “shut up" when I stood and spoke explaining it was her fault. This kind of behavior is completely unacceptable. A simple mistake could have been resolved with an apology, but instead, I was insulted and dismissed. I expect better customer service, especially when collecting an order. The lack of accountability and basic respect from this employee has left me disappointed. I hope management addresses this issue, as a delivery rider i shouldn’t be treated this way If i could give less then one star, i would have given it, i wish to be reached by the line manager operational manager so that i fan file a complaint against this employee

I used to order from this place but it's gone downhill so badly. Last time I ordered from them the raw tuna was so stringy it was inedible. I called them up and they gave me a refund and said hopefully I will give them another go so they can provide a better experience. Well, we just ordered again and it was even worse. The crazy crunchy salmon roll has an insanely small ratio of salmon/avocado versus rice. The salmon also tastes dry and slightly off. It's basically a rice roll - not at all how it used to be. The tuna is once again stringy in the spicy tuna roll. I also ordered a tuna avocado maki and they didn't even bother with their stringy tuna for this dish and sent avocado makis instead. Genuinely a bit gutted as this used to be my go to sushi place but two bad experiences in a row and three dishes of which not one is edible is not on.

I had a good experience at you me sushi. Excellent customer service , nice ambiance and tasty food, fresh and well presented. Highly recommended.