Tori E.
Yelp
I came here for brunch at 11:30AM with 4 people for my birthday. When we got there, I was told it would be about a 30-45 minute wait. Everywhere else I wanted to go, the wait was somewhere between an hour to 2 hours, so this was going to be fine in my book. The hostess took my name and phone number and my sisters, friends and I walked across the street to get some coffee while we wait. By the time we got back, we had about 15 more minutes to wait until we expected to be seated. 15 minutes went by and we watched 3 other tables get seated outside on the patio.
At this point, we figured we must be next on the list and the hostess came outside about that time. She confirmed we were next. Well, after about 15 more minutes, we were all starting to get "hangry," so I went to find the hostess to find out how much longer it would be. She apologized and said she is trying her best to get these two ladies to leave who have been there since 10AM. We all recognized that none of this was truly her fault and we appreciated her concern and politeness, so we just assured her it was okay. We waited about 20 more minutes and at this point, we couldn't leave. Even if we wanted to, there would be another wait elsewhere! If I had known I was going to wait this long from the get go, I would've just gone to the other place I originally wanted to go to before Zada Jane's. Suddenly we saw a couple get up from their table and the man actually told us to take their table because they were watching us from the moment they got sat, to the end of their meal. Clearly, they pitied us. We thanked them just the same, but still waited for the hostess to bring more chairs to the table and tell us it was okay to sit there first.
By the time she confirmed it was our table, we were so relieved and ready to eat and drink, after all that mess. Then, our server came to take our drink order about 8 minutes after we sat down. He had seen us waiting to be sat the whole time and despite that, he still came to our table with a very snappy attitude. At this point, I was just hoping and praying the food was good so that I could actually enjoy it here. Good news! It was good. It was actually the only good thing about this place. Our server ended up apologizing to us for his snappy attitude when he came back to take our order. To me, an apology goes a long way so I appreciated that.
To make a long story short, we got there at 11:30AM, got sat around 1PM, got our drinks around 1:20PM & food around 2PM and left by 3PM. Seriously, if the food wasn't good and the hostess wasn't as genuine, I would have easily given this place 1 or 2 stars. I'd like to say I'd come back here again, but I just don't know if it's worth all of that hassle again. By the time we left, I felt like a good chunk of my day was lost.