Zalat Pizza

First off I’d like to say that my wife and I have loved Zalats for years, we used to order from the Fitzhugh location back when we lived in East Dallas. It was always a treat because let’s be real the pizza is a little pricey but you got what you paid for. That being said tonight we ordered two pizzas and I couldn’t be more monumentally disappointed. I’m not sure if they changed ownership, leadership or what the situation is but it was sad to find out they got rid of the 18 inch pizzas. Not only that but they offer a 12 and a 14 at the prices that the 14 and the 18 used to be. I get inflation hits everyone but when you’re asking someone to pay $20+ for a 14 inch pizza that’s a bit extreme. ESPECIALLY when I pay for the 14 inch and I get an oval shaped pizza that’s 12 inches one way and 14 the other. I’m no mathematician but that’s a lot of pizza I paid for and didn’t get. Not only have the pizzas gotten smaller but they’ve gotten markedly worse. The crust was soggy, the sauce was layered on (and different than normal) and everything was cold. Not to mention the removal of the elotes pizza, a disappointment that deserves its own review but I understand why flavors come and go. My perspective isn’t so egotistical that I think a flavor should stay just because I like it but I was sad to see it go nonetheless. (My wife almost cried about this, no joke lmao) I’ll not be ordering from zalats again and that makes me very sad because for years I’ve called Zalats my favorite pizza in Dallas. I wish I didn’t feel the need to be harsh, I wish I didn’t have to find a new pizza spot but such is life. I hope Zalats goes back to the old way of doing things, I’ll miss what it was in the meantime.

Pizza was delicious, hit and fresh! Customer service was amazing. I was warmly greeted upon arrival and promptly served.

Izzy was incredibly kind & provided great customer service!!! The pepperoni masterclass is freaking delicious every time I get! The new wing are very tasty - i got garlic & loved every bit. The wings were crispy & good quality meat. Zalat Pizza is delicious & the Forest Lane (75243) location is always on point!

whenever I go to a new pizza place, if margherita is on the menu, I order it as a way to measure the quality of the food. if they can make something that simple delicious, I get a good insight into what comes out of their kitchen, and even if it's sub par, it's nothing a little balsamic vinegar can't fix (yes, even the cheap stuff). looking through the window I was torn: Marge was on the menu, but so was.. what is this? elote pizza?? oh, I couldn't decide, but the lab nextdoor said it'll be a half hour and I'm starving, so I decided I wasn't leaving without lunch. maybe the people working here can make a recommendation? after I explained my plight, the woman gave a friendly, inviting smile, advising that a fresh margherita had just come out of the oven, and I could buy a slice while I waited for my personal Mexican street corn pizza. definitely one of those moments where, looking back, I felt so lucky I should have picked up a lottery ticket on the way home. the margherita, I am sorry to report, fell short of my expectations. I wish I could say what it was, but it just didn't work for me there on the curb. maybe at home some balsamic would fix it, but it was only a slice, and the reason I went into the shop was baking in an oven nearby, anyway. I'm really glad those stars aligned, because had a fresh slice of margherita not been available, that's the impression I would have left from Zalat's. needs improvement, but not bad; probably won't make a point to return. but the elote pizza? I could write sonnets of my adoration for this pizza. long love letters, etchings of the innermost chambers of my heart. simply put, it is the best pizza currently available in the north texas area (RIP Dicky's Late Night Puzza on Eastwood in Arlington, gone 20 years but never forgotten). it's so much better than I was expecting, and having this right next to where my doctor is sending me every month means I have a new favorite treat to look forward to while I wait my turn at the lab! the young woman at the front desk was so kind, and so genuine, and just.. genuinely kind, I want to think she made it special just for me, but I know every box that slides over that counter is holding something delicious inside. she did, however, take 60 seconds out of her day to draw something on the inner lid that made me smile when I finally got home. this doctor sending me to this lab just broke some rough news, and if I'm honest, the bit of human connection she gave me in this medical whirlwind I'm in, it was just.. one of those unexpected moments in life that turn out to be more fulfilling than you expected. it was just a pizza, but between the service and the product, it made me feel as if some small part of the world was put right for a few hours. thank you, Zalat's, for being just as passionate about making good pizza as I am about eating it!

Ordered door dash. Hour wait it says. Hour later get a call from the dasher who says it going be another hour before my order is ready. Completely unacceptable. Talked to store employee cites “a big order came in”. They should do a better job communicating what time ordered will be completed. So, no pizza and wings for me tonight after an hour wait for nothing. I will not give this business the chance disappoint me again. This place is a complete failure. No “I’m sorry”, no “let me offer you discount”, no “what can do to make this right”-nothing. A real business would have eaten their failure and sent the meal. Not this crew.

A wonderful experience with Anthony, and Shanea at the Forest lane, and Central expressway location. They took great care of me, and my pie order ensuring that I had a delicious first time visit.

Our favorite local pizza spot! - Ordered 10 pizzas for work. Ready on time and everyone was asking where the pizza was from - Our favorite is supreme then second is ham honey basil pizza - They have a deal on Monday to Wednesday which makes their price similar to the big brands. Original reason we tried it and now the only place we go - Lastly, we had a horrible delivery through door dash; they never even picked it up. Manager Izzy gave us a refund and let me come pick it up! Great service!

Izzy, the manager, was incredibly kind answering questions about all the variety of pizzas they offer and sharing about exciting options they have coming in the menu soon! While we waited we saw him and two other employees working nonstop while paying careful attention to detail and quality to every pizza! Their dedication is truly the secret ingredient at this location!

Order a late night dinner to-go and the pizza was delicious and still hot (not always the case when taking pizza to go). We also ordered a salad and I was impressed with how fresh the ingredients were! Definitely keeping this place in mind for a delicious dinner on a night-in.

Boy I questioned all these pizzas. Try them! They are amazing. You won't believe how pizza can taste like pho, or how good pickles are on pizza. Just try it!

I thought zalat was supposed to be one of the good pizza spots? 'Cause they're too expensive to be giving me a cold burnt pizza that tasted actually terrible, frozen red baron pizza or even dominos is waaay better. On top of that I never received the cookies I ordered, and the driver was waiting up there for everrrr waiting on my one little pizza lol. Do not order from here maybe try another location.

I picked up 2 pies that I ordered on-line. They were ready early and were damn fine pies! I will definitely order again!

I don't live in the area and was stopping in for lunch since I was running errands around here. I really needed a place to sit down, plug in my computer and do some work. This was definitely not it. I highly debated turning around and leaving to go find somewhere else that could accommodate my needs but the people there were so nice so I went ahead and ordered. As others have said it is pricey Pizza. It was really good but I have had a lot of good pizzas in my day and they were certainly not this expensive. I did eat it immediately in the car afterwards so fresh is best. I understand why people don't want to eat the pizza cold or rewarmed because it definitely doesn't taste as good when you reheat it. Something weird happens to the crust that I've not experienced before from other pizza places. I always rewarm my pizza in the oven and it always works very well but this crust became very chewy and certainly lost a lot of flavor after being rewarmed in the oven. It would be nice to have had a lunch special so I didn't have to buy an entire Pizza when all I needed was two slices, especially since it does not rewarm well.

the pizza from this place has to be the best. i would order this any day over any other pizza place. service is good and employees are friendly.

If you haven't tried Zalat pizza, you don't know what you're missing. The crust is always perfect, the toppings, fresh and flavorful, and the service is top-notch. If you stop in this particular store, say hi to Izzy., one of the friendliest people I have ever met. The employees are not simply shift workers putting product in a box and getting it to you fast. These guys actually care about your satisfaction with the pizza. Most pizza menus all look the same, but the flavor and the food that you get from.Zalat is well worth the value you receive

Meh. The pizza is average, but the costs aren't justified by what you receive. There also aren't many choices. The employees seem nice.

Remember those post-party mornings in college when you'd wake up in an unfamiliar room with beer cans, random people and pizza boxes strewn everywhere? That pizza may have been cold, but it was free, cured a hangover and delicious. Fast forward twenty years, add $38.65 to your bank account, order from ZaLat and you can have the same cold pizza experience, just without the friends, fun or desire to eat pizza again. Going by flavor alone, I'd give it four stars. It's good, not great. Subtracted another star because it was cold. This was the second time I ordered from ZaLat. It was cold the first time, but didn't want to submit a review because I figured it could have been a one-off. Guess not. Took off one more star because of the owner's response. Worked in restaurants for about six years and know customers come up with absolutely ridiculous things to complain about. Wanting warm food isn't one of them. The fact that dude goes a step further and recommends buying a hot-bag or a griddle is comical. Imagine buying ice cream from a place that recommends you take it home and churn it? Buy pizza somewhere else or raid a college dorm on a Sunday morning.

They don't miss. Lots of options. Wish they could alert you right when your pizza is ready though.

cheese is so cheap, it made my fingers swell for two days. salt for flavor is one thing, but this is just disgusting. so many better options-- use them!

Two 14" pepperoni pizzas for me and my brothers. Very pizza-y as expected. Also I'm a sucker for handwritten notes, so thanks to whoever did that. Invest in the Z!

We found out about Zalat pizza a couple of months ago. They have become our new pizza joint. This location and the one in Addison are the only 2 we have ordered from. The pizza's have always been done right and ready at the time promised.

Garden/House side salad , Supreme 14" and Masterclass Pepperoni 14" and of COURSE Siranhca for dipping that extra crust in! Delicious and easy peasy pick up, ya can't ask for more. PS this is a non-cash establishment so bring your card!

Purple onions and canned red bell peppers in n a pizza? Gross. Lame. Overrated x100. Over priced and not delicious.

OK, I'm back! So, after six months of eating pizza all over Richardson and some places in Plano, the pizza I have chosen, in my opinion, the "BEST PIZZA IN RICHARDSON " is Zalat Pizzas at City Line. This pizza is super delicious! I have worked for pizza places my entire life and eaten my fair share of pizza. There are several factors that play into my choice. First is food quality. This pizza has top-notch ingredients and cooked to perfection! They still manage to get the pizza done on time, and they are perfect, despite the high volume of teenagers hanging out and delivery drivers constantly in and out. The manager, BJ, is dealing with a lot of factors like that it is hard to find good help and Covid to name just a few. The pizza business itself has changed, but this place and the management are running like a well-oiled machine, in spite of how busy they can get at times. I also ask other customers what they think when I go into any pizza place. The last factor is the price. It is not cheap, but it's not over-priced either. There is an old saying - you get what you pay for! Pizza is no exception. So, after careful consideration and a lot of pizza "ZALAT PIZZA RICHARDSON " is the #1 PIZZA IN RICHARDSON, in my humble opinion. Please go try ZALAT. Tell BJ that Gene sent you and see what happens. Thanks for your interest in my reviews. Sincerely, Gene Champagne don't mess around get you the 18" and feed the whole family

Great pizza! So many options and delivery service was 100% We loved the meatza!!!!!!!

I was getting takeout @ Zalat last Thursday. While the pizza was really good, the service I received was totally unacceptable, specifically from one employee. This employee CUTOFF A SLICE OF MY PIZZA, then ATE It, then gave me my BOX TO GO. I mean - all while pulling this stunt without wearing some freaking gloves or mask, or, hey, closed-toed shoes (that's, right he was wearing open toed shoes working). I asked another employee who this man was and they said something "Kan" or "Cahn", maybe? Abhorrent behavior and unacceptable to have a man like this on staff. I should definitely report this to the health department. The food has been really good in the past, so if this guy is gone I would go back - but this guy shouldn't be there if he can't follow basic social etiquette, food etiquette, let alone health procedures (especially in a pandemic). Forest and 75 location customers, beware.

Best pizza ever! The Nashville Hot Chicken and Pickles is my favorite. They are big slices a order accordingly.

I don't have a problem with this pizza place in particular the problem that I do have is the fact that they do not seal their boxes for delivery they just have the boxes to where anybody can access the food. It's too much viruses going around for them to not secure the pizza the way they should like other delivery places please take this advice and do so.

Good pizza at a good price. I ordered Nashville hot chicken with pickles to pick up. Not my usual but it was good.

The worst location in Dallas, they don't bother making your food, they just goof around like it's a whole circus instead of actually working and helping out customers. I've once spent 20 minutes in the hot sun while they weren't bothered to making my order. Avoid this location, I suggest going to the University Park location or any that's not this one as the other ones are always nice and actually help you

We have been ordering for a couple of months...but yesterday we asked if they could do 1/2 pepperoni and 1/2 Zalat...they said sure...$36.09 for a 14" pizza!!!! They charged extra for every vegetable that comes standard on the Zalat...so be very cautious as I will be...we will probably choose alternative options! Update: Management reached out to me immediately and offers to send me a coupon...I'm all about 2nd chances and appreciated their customer care...I never said anything negative about the pizza which is very good and fingers crossed they will follow through and I'll update my review. They did follow through and sent us coupons which we have used happily.

Not only did they give my order to someone else, not asking for ID- they got my order WRONG!! It wasn't even that good!! Adios Amigos!!

OK, my initial rating is based on experience in Plano location (5 stars). Can't wait to go since it's in my hood now. Update to follow. --- This is first day open. No problems experienced. Taking off 1 star from original 5 star rating. Restaurant is not full service. No tables in or out. It's pick up or delivery only. They don't accept cash. No pizza by the slice. They have 14" or 18". The 14" was $20. Expensive, but it's great pizza.

Cold was not kept warm. Pizza was clearly ready before the expected time but was left out.

Since I'm awaiting my son's birth I'm stuck at the hospital and I've been ordering from this location whenever I need my pizzas fix. Friendly staff, great pizza, etc. What more can you ask for? I plan on ordering from them again soon.

The pizza is good and I have come multiple times to the location off 75 and Forest. The past 4 times I have come to this location the pizza has taken an additional 20-30 minutes past the recommended time to arrive the app gives you. Customer service is poor and I honestly feel bad for the guy working the front because there were 10+ frustrated customers waiting.

Ordered Supreme pizza received veggie pizza. Big price difference. Tried to contact store, got no answer after 20 rings. Left message on Uber Eats sight. No response. Too bad, I used to be a fan.

I can't comment on the food because it never arrived. This after waiting an hour! After the initial order, I got a text confirmation for delivery (for a time that passed 20 minutes ago), I got another text just before the original delivery time that read "your order has been modified or canceled. Call restaurant for details." Alarming, since I'd already waited 45 minutes for delivery. So I called and was told that the "canceled" text was an error and my order was out for delivery. The pizza never showed. I finally called and got my money back. Really disappointed.

Food is good but during busy hours it's impossible to be attended. I waited 20 mins to be attended just to pick up a mobile order, there were also multiple people waiting as well to be attended. My food was cold by the time I got it l.

Thank you, Mo, for making me and my mom's first time at Zalat Pizza a great experience! Great food, even better customer service

Unprofessional and unorganized staff. Waited 10 min at the store to pick up a carry out order. Food was cold after I got it. Go to a different location.

Collin and staff are so personable every time. So glad they are in my neighborhood now. The pizza is easily Dallas' best, and I always order a garden salad (so good).

I am SO glad we have another Zalat in Dallas. The Pepperoni Master Class will change your life. Worth the money every dang time.

Over priced and understaffed! Definitely does not come close to Campisi's! Orders were way way late and the small limited pickup area was crowded with many complainers!

I like Zalat but this location gave us the worst stomach issues that I probably wouldn't chance it again from this location :/ too bad since it's the closest one. We ate at 7pm and it kept waking me up from 2am-4am to run to the toilet. My boyfriend felt it at 10am. YMMV. We also had to wait 20min for one OG pizza. Overall, this location is permanently blacklisted for us. Good luck.

Awesome sauce and toppings! Super delicious and very appetizing. Straight fire nam sayin'

I love zalat and their food, but sitting outside for 45 minutes for one pizza is ridiculous! My husband even fixed their computer system for them while we were waiting! We are told they are 45 pizzas behind and not even taking any more orders! Would never use this location again.

These folks are solid. Pizza is always on point. Anywhere with beef pepperoni is a hit to me but their pies are correct. Great staff, always got a great attitude.

This place has the best pizza in Dallas! I used to frequent the location near Fitzhugh but this location is closer!! Just as great as my usual location!! NOT A CASH LOCATION! So make sure you have a debit or credit card!!