Ben Morse
Google
It’s pretty incredible how awful the Newark Airport Zaros experience is. Firstly the staff: we visited at 6am. The staff could not have been less interested, or able. Serving one item, per customer, at a time and unable to remember even basic menu items, they took nearly ten minutes to serve two people.
The two bagels we ordered (that had to be given three times because the staff couldn’t cope with a basic order) were stale, and the filling cold. Oh, and they were $11 each.
It’s amazing that such a simple, supposedly fast experience could be so aggressively bad in such a short space of time. Bravo, I guess?