Zazil

A fun place with some very delicious food. It's Mexican with a twist. Love the way the lady comes and makes the guacamole in front of you in her big stone mortar and pastel. We had the tacos . mushroom empanadas, a shrimp small plate, pork, chicken, chili renello and so much more. The ambience was perfect for a group of friends, it was loud, fun and with a lot of character. The service was great. Overall, great ambience, amazingly yummy food and great vibes in Santana Row with a lot of life. Definitely going back!

The atmosphere is just beautiful. We had no wait to be seated. Service with Fred was phenomenal. He assisted on informing us about the lunch and brunch menus as well as the alcoholic and non-alcoholic drinks available. He also gave his suggestions and reconfirmed how delicious our choices were going to be. We received our food and great time and prior to .. we were already given chips and dip to start. I had the Zazil Fajitas and they were divine. My husband has the Albodingas de Chicharron and he loved it. We will be back and it was a great experience here for our first time dining. Thank you for today.

The outdoor seating offers a beautiful ambiance and an inviting vibe that immediately sets the tone. We ordered the guacamole, lasagna, and tres leches—each dish was delightful, but the highlight was the guacamole, prepared fresh right in front of us, making it a fun and memorable experience. What truly elevated our evening was our server, Reyna. She was attentive without being intrusive, checked in on us regularly, and offered spot-on recommendations that we thoroughly enjoyed. An experience worth repeating—we’ll definitely be back.

The atmosphere and decor are absolutely beautiful, and the restaurant is very child- and family-friendly. The food portions are generous with great presentation—especially the guacamole! Everything was delicious and full of flavor. Our server, Armando, was such a gentleman: very polite, friendly, and attentive. The music is super groovy and really adds to the vibe. Definitely recommend Zazil—100% worth it!

We had a wonderful experience at Zazil. The food was delicious, but what truly made our visit special was our server, Lisa. Lisa was incredibly sweet, warm, and attentive. She took great care of us from start to finish and made us feel genuinely welcome. Her positive energy and friendly attitude really elevated the whole experience. Great Mexican food paired with such lovely service — we’ll definitely be back. Thank you, Lisa!

We came for brunch. They provide both the brunch and lunch menu. Start you off with chips and two house made salsas, orange sauce was delicious we suspect it’s made with squash. We ordered the concha and quesadillas for openers. Concha’s are baked in house they had a sweet airy crispiness to them not too sweet. For drinks we had the fresh water of the day melon juice, green juice, and coffee all three drinks were fresh and made with real fruits/veggies/beans. For our main dish we got the omelette and arranchera and eggs. The meal was overall delicious, the staff was friendly/welcoming, and the ambiance is vibey but not too loud to where you cannot have a conversation. Great for girls brunch, date, families. Would come again. Shout out to our waitress Maria for being so attentive and making it a nice experience.

The guacamole was incredibly fresh, even though it was made with just three simple ingredients. They prepared it right in front of us, almost like a little show. The steak was a bit dry, but the tacos were really flavorful. The service was quick, though it felt a little rushed.

Wonderful hospitality all around. Miguel and Francisco were fantastic—kind, attentive, and genuinely welcoming. They recommended a great meal, accommodated the extras I requested, and made the whole experience feel special. I’ll definitely be back. If you’re visiting, sit at the bar and ask for Miguel and Francisco!

Had an amazing New Year's Eve dinner here. We had the vegetarian options - Guacamole, tacos, fajitas and the tres leches cake. Everything tasted great, service from Lisa G was wonderful. Food and the awesome service made this an amazing experience!!!

Second time here and it did not disappoint. We came in for lunch and were seated right away. Pretty much every table had the guacamole, which is a must-order -- so of course we got it too. It's made tableside and you get to customize the toppings, which is really fun. I will say the portion is on the smaller side (it looked like about one avocado) for the price, but the experience makes up for it. We ordered the Zazil Fajitas without steak and they were definitely shareable -- huge portion and super filling. The chicken was cooked perfectly, and we appreciated being able to get extra corn tortillas. They also kept refilling the complimentary chips and salsa, which is always a plus. The ambiance is green and cozy, and overall it's a really fun spot on Santana Row if you're not sure where to eat.

Came here for a friends birthday I'm not really a fan. Drinks are good but serving sizes are TINY and are very pricey for the amount that you get, which is disappointing. It's pretty loud inside, so just FYI. It's beautiful and a vibe and I can see how the ambiance is setting the ground for a night out, but it was not my cup of tea. I need more quality and quantity to justify it. I hated how they're soooo pushy with reviews... like chill... If I wanted to leave a review, I would. You don't need to tell me to do it multiple times lol then give me a QR card with your name on it.

Zazil's spot in Santana Row is perfect. Came here with reservations. Ordered - cocktails, mocktails, tacos, guacamole, quesadillas and chile relleno Guacamole was fresh, creamy made at the table, simple but dine right. Fish and veggie tacos were the highlight- fresh tortillas, well-seasoned proteins and balanced toppings. Nothing felt overdone. Service was excellent from start to finish. The staff was attentive without hovering, knowledgeable about the menu, and happy to give recommendations. Drinks came out quickly, food pacing was on point and we never felt rushed - which is something I really appreciate.

Beautiful location in the right smack dab in the middle of all the action in famous Santana Row in San Jose has one of the best Mexican authentic restaurants. Here the chips are buttery crisp and two free salsas are served with astonishing texture and just right spiciness that requires seconds and thirds. The drinks are served quickly and efficiently. The staffs are quick and friendly. We ordered a fajita dish to share with each other and the wheat tortillas were hot and perfect in every aspect. The hot plate had beds of grilled onions and green peppers with plenty of fresh vegetables with both beef and chicken. The $17 cocktails were well worth the price and the addition of hottest chili sauce topped the five star tasting food with gusto. Nosotoros gustan estoy ristorantê muchó! Gracias!

it's a pretty nice restaurant right on the corner. The seating and atmosphere is great (for chatty groups). The service is also very nice. We came here because Amex gives 100$ per quarter. The food is really good. The fish tacos have a great sauce and the flour tortilla make good texture. The birria is great, juicy and well done. Served with small portion of spanish rice full of tomato flavor and fresh corn tortillas. Overall great experience, although it's pretty pricey.

Appetizers were yummy! I highly recommend ordering the guacamole made table side. The margaritas were yummy and on the strong side for those that enjoy a stronger pour. :0) Service was excellent and the restaurant was perfect for a afternoon dat

After a disappointing lunch at Oveja Negra, I wanted to go back to Santana Row the next day for redemption. After all, I wasn't traveling anywhere for Spring Break, so I decided to drag my man for another weekday lunch. We decided to check out Zazil. We were seated on the balcony, which was an excellent place for people watching. However, we would sometimes get a whiff of the sewer here and there. We decided to stay since it wasn't so bad and constant. It wasn't the restaurant's fault. The complimentary chips and salsa that came with my margarita made me feel much better than the lunch I had at Oveja Negra. My partner enjoyed his Mezcal, though he found it quite intense. I don't recall the specific salad we ordered, but it was tasty. The Zazil Fajitas were delicious, tender, flavorful steak, bell peppers, corn, mushrooms, black beans, and rice, all served with fresh, hot corn tortillas. The waitress was kind, but we occasionally wondered where she was when we wanted to order more drinks or settle our bill. Overall, our lunch date was a fantastic redemption from the previous day.

Super cute place for brunch! Lively and vibey. There's outdoor (cute booths!) and indoor dining available. Service is excellent. They have a full bar and a great selection of food. The crunchy fish tacos were fairly tasty. I also liked the shrimp ceviche - just be careful because there were a few little hot peppers! The Pueblo salad was the only disappointing thing that we ordered - it was really flavorless and lacking depth. Otherwise, fun place for brunch at Santana Row!

I met a friend for happy hour, and Santana Row was about halfway between us. We chose this spot because it looked easy to get to -- and because we both love Mexican food -- and it did not disappoint! Parking was super convenient; I found a spot in the garage and just walked to the corner (hint: it's directly across from the movie theater). We split a few appetizers (the conversation was so good I completely forgot to take photos!) and ordered margaritas to sip. The apps were delicious, and the drinks were perfectly refreshing for a 4 p.m. afternoon hangout. We scored a cute outdoor table with a double seat and comfy cushions -- great for people-watching. The service was excellent, and while the prices are what you'd expect for Santana Row, it was totally worth it. I'll definitely be back!

You will need at least 3 hours to eat at Zazil so be prepared to pay for your parking at Santana Row. It was a busy Tuesday night. Our main dishes took around 50 min from ordering. We ate 4 refills of chips. We don't drink alcohol and didn't order any appetizers which is why it felt like forever to get our food. Based on the server recommendations, we ate the enchiladas suizas and the zazil fajitas. They were both decent. I had to order sautéed vegetables because there were no sides that came with the enchiladas. For dessert we ordered the lemon pie and tres leches. The server gave us two complimentary desserts because they ran out of the lemon pie. Instead they gave us the panna cotta and flan. The flan was really good. The Panna cotta was forgettable. The tres leches was really weird. It was like eating soup with whipped cream on top. The bottom was a weird grainy strawberry texture that somewhat tasted like rice, but really wasn't rice. Very strange. I probably would skip that one. The ambience is great. Server was nice. The women's restroom sink needs repair as the spout almost came out of the base. Additionally, be forewarned that they charge 5% on top of your meal because of server healthcare. Total meal was $110. Expensive but it is Santana Row after all.

Good vibe If you just come over for a brunch and appreciate a good environment, it can be your choice For portion is a little big small

Stopped by for an early dinner. They had a lot of Christmas decorations inside, warm and cozy atmosphere. Service was good - knew the menu, made good recommendations, and poured nice tequila shots. Food was decent. The guac was made fresh at your table, it was really good. Has chile relleno and it was good, but the sauce tasted a bit sour. Would repeat.

Amazing Guacamole !! Simple meal with a great ambiance and staff. I only had the mushroom quesadillas as an entree and they were delish. Our group shared the table side prepared guacamole and it was Delicious! Well balanced flavors. They unfortunately had 7 items on the menu that were not available... but we still wanted to proceed. The venue was very nice - with really nice outdoor seating so the pups were able to join. The only downside is that some of the cars drive a little fast.. so if you are sitting by the street (facing the movie theater) it might be a little scary. Would I go back? YES! I want to try more dishes and sit at the bar :)

Great spot to enjoy Saturday brunch. We selected outdoor seating as the weather was wonderful this past weekend. Attentive service, great food & overall great vibe. Only reason I knocked off 1 star is because they didn't have conchas (Mexican sweet bread) as the menu stated & I was looking forward to ordering that for dessert. Other than that, I will be making plans to go back soon.

ZAZIL has such a great vibe -- loved the atmosphere, the service was excellent, and the whole experience felt lively and welcoming. Definitely a place to relax and enjoy good food and energy!

I wanted to like this place, but there were a lot of disappointments during the experience. At first, we checked in with the host and we had a reservation. They told us they were getting the seats ready so we waited aside at the door, which didn't have a lot of space. We ended up having to shift sound a few times as people made their way in or out of the restaurant. It was an awkward waiting spot for me. Then, they guide us to our table and we sat down. I noticed that our table was missing a plate and some utensils. It wasn't "ready". We looked at the menu and ordered our food. This isn't a big thing, but the menu was difficult to manage. There were a lot of different papers and they weren't bound together, but rather displayed on a clipboard. Again, not a big deal, but just something I noticed. They started us off with chips and salsa, and that's when we noticed the missing items on the table. I was missing a plate and utensils, and my friend didn't have utensils. For appetizers, we ordered the elote and the tacos de cochinito. The tacos were the best dish that night. The elote was not bad in terms of flavor, but it's not shareable. It came in a pair and there was four of us. I just found it quite difficult to eat without getting messy. Could be my fault for ordering elote at a restaurant. I believe the three other dishes were carnitas del Pueblo, pollo cremoso, and chile relleno. Out of these three, the chile relleno was the best. The chicken in pollo cremoso was overcook and dry. The carnitas was also on the drier side. Overall, not the experience I was hoping for and for the quality, I just didn't think it was worth the price.

Love Zazil! Everything is high quality and the staff check up to make sure the experience is going well. Food and drinks are always amazing and delicious and you really can't go wrong with anything. For the price the portions are pretty big. The live music is very nice but can be loud if you're right next to the table, which we were. The drinks were so good and the right amount of sweetness. The empanadas were delicious and so flavorful, my favorite! The main dishes were also good, really filling and yummy.

Just really top shelf Mexican food with table side prepared guacamole, great drinks like their Oaxacan Mule, and plenty of house made sauces. This is my third time here in the last two months and each time I try something different and never disappointed. Portions are modest so considering adding on an extra side. Open to outside so even if sitting inside dress for the weather . Interior is very loud so I usually take an outside table if available.

I have never been as disappointed in a meal as I was in Zazil. I had higher hopes for it - it's mainly a restaurant, so it should be better than the El Jardin Tequila bar right? The menu looked thoughtfully designed, and I always drooled over the large molcajete filled with guacamole. Let me tell you the food was barely edible! - the gacamole was prepared tableside in a large communal molcajete and had a strange taste to it. Not exactly like rancid oils but along that vein. How do you mess up guac like that? - my Milanese de Res was supposed to be a breaded steak, but the "steak" was smashed so flat it was basically non existent so each bite was just oily rancid breading - the Mariscos was a giant pile of greasy fried pieces that we could only stomach a few bites from - my friend reported the Carne Asada was fine but you could get better options elsewhere for less than $40 All this for nearly $70 per person without alcohol. I've given up on eating in Santana Row, as everything is expensive and terrible. Logistics: - indoor and outdoor seating - several paid parking garages nearby

The food was delicious! The chile rellanos, the tacos and the queso fundido were the highlights! Our service was good and the vibe inside and outside was great!! It has huge open spaces which makes the restaurant feel huge! The service was quick and attentive too. Definitely worth a visit!

I dined here last summer and totally forgot to write a review! Spacious open air indoor/outdoor dining. It was a typical warm August evening and there was an overhead hanging plant that kept dripping random water droplets ... Service was pretty good from our waiter at the time. Complimentary chips & two kinds of salsa. My favorite was the warm, creamy orange one with a kick, which our waiter brought extra of. Drinks: *Zazhilito Mojitos (mango purée) Eats: *Empanadas de Camaron *Ceviche Camaron *Pulpo a la Parilla (octopus taco) My friend initially ordered a different cocktail but didn't like it. Staff were so nice and obliged to bring over a mojito instead. Empanadas were gooey with melted cheese and loaded with chunks of shrimp. Ceviche was refreshing. Kinda surprised at the small portion size for the Pulpo. Pricey for what you get but it's expected at the Row. Nice place to unwind. Reservations available but walk in isn't too bad.

Very kind, prompt, and welcoming service at the front and at our table. Sat outside on a sunny and crisp Saturday before Christmas, fully enjoying the open-air "mall" that is Santana Row and had a lovely brunch. Great people watching, very cute outdoor ambience with couches/pillows and heaters when needed, and could hear the live Christmas music that added to the holiday cheer! The food I tried was very good and loved the guacamole made table-side. The pineapple Agua Fresca was sweet but I asked for a glass of ice as I prefer cold drinks and it cut the sweetness perfectly. The tempura style fish tacos were tasty, flavorful and crisp. And a large portion for the price (~$25 I think.) Although it was an appetizer it was plenty and I didn't want leftovers to have to carry around with me while I shopped. The menu was vast with assorted price points for those on a budget and those wanting to splurge. Had a great time catching up with a friend and we weren't even pressured to leave after sitting and chatting for over 2.5hrs! We tipped well for that treatment as I felt it was a nice touch for the staff to not pressure us to leave. Will be back again soon to try more dishes!

The food was fantastic! The chips were super fresh with salsa and an amazing chipotle mayonnaise. We had fish tacos and I ordered black beans. The tres leches cake was unique and very flavorful. As for drinks, we ordered the Dead Rabbit (loved it), the Mexico Mi Amor (dad was so so on it, I liked it), and Zazhilito mojito (fantastico). The music was the perfect level, and the decor and tables were quite welcoming on the whole - thank you for not having the music blazing! The service was very thorough and quick as well, making for a great dining experience and one that didn't feel like they were rushing to get you in and out. The tofu salad was kind of sour - ensalada del pueblo, per my partner, and they were out of pollo cremosa on a Saturday, which is why we left 4 stars. Great experience all and all, and I hope that we can come back again and experience this place fully!

I can't believe it's my first time trying Zazil, as I've been to Santana Row a million times. We had a really positive experience here. The decor is modern Mexican. Blue-colored tiles, dark ceiling with wood beams lining it, neutral canvas light fixtures casting a warm glow. It has the cool vibe you'd expect from a Santana Row restaurant. The service was attentive. From our server, to the woman who made our guacamole table side, to the guy who kept masterfully filling our chip bowl without dropping a single chip on the table, the service was seamless all around. Now onto the food. We ordered the guacamole made tableside. It's perfect because you can tailor it to exactly what you want in it. It was fresh and tasty. For my entree, I went with the grilled salmon, served with an almond chipotle sauce and grilled vegetables. The fish and sauce were well seasoned and cooked just right. But I found the grilled vegetables to be kind of sparse and wished the entree had been served with some kind of carb. Fortunately, the kiddo shared some of his rice with me. Others at our table ordered the enchiladas suizas and poblanas and the arrachera Norteno (skirt steak). Everyone cleared their plates, which I always think speaks volumes about the food. We visit Santana Row quite often, and we plan to come visit again. Very solid, upscale Mexican food dining experience.

We had an absolutely incredible dining experience at Zazil, and it was because of Reyna. From the moment we walked in, she went above and beyond to make our evening special. Before we even sat down, she offered to take photos of our group to ensure we captured the memory, a thoughtful gesture that set the tone for the rest of the night! Reyna has a warm, friendly demeanor. She was remarkably fast and checked on us frequently to ensure we had everything we needed. Her knowledge of the menu is top-tier; she gave us excellent recommendations across every section, from appetizers to entrees. Here's what we tried: Zazil Fajitas (Chicken & Steak): These arrived at the table sizzling hot Fish Tacos: Crispy with a nice sauce. I recommend adding a bit of the salsa served at the start of the meal for an extra kick. Arrachera Norteña: It was a bit on the salty side, but squeezing fresh lime over it helped cut through the richness and balanced the salt. We had such a great time that we are already planning our return in 2026. We can't wait to come back and try the other items Reyna suggested that we didn't have room for this time. If you visit Zazil, ask for Reyna!

1. The waiter Reina was really friendly and checked in on us many times. The stars are all for her. 2. The food had little to no flavor. As per the experience of some in our party, it was not like this before. 3. The actual service was VERY slow. To the point where we had to fill up on tortilla chips. 4. We were promised an outdoor heater when one opened up, but was never given one despite being there for a decent amount of time. Please do better.

Extremely overpriced, go at your own risk of emptying your wallets. We are a big group of 12 girls celebrating girls night out and we selected Zazil as our dinner place. Pros: the location is excellent, Santana Row is just amazing. Ample parking in the nearby lots, lively crowd, hustle bustle of vibrant folks an fancy restaurants on the strip. Cons: Extremely pricy as I said. $18 for guac with a show. The portion size is so small that its just not worth it. Rip off. 18% tax for 6+ sized group. Like wow. As if their prices were not crazy enough. Service charges on top of that. Plus tips. It was $550 for 12 drinks and 4 apps. Some ladies in our group called it quits so we left midway loll The empanadas were oily. Guac tasted alright, nothing out of the world. Drinks were alright. My drink La Cruda was missing boba coz they were out of it. Meh fish taco's were good. I loved the spicy salsa they served with chips.

This is more of an upscale Mexican dining experience. We came on a Monday late afternoon, and the place was pretty empty aside from a couple of small groups, which made for a quiet and relaxed meal. They started us off with complimentary chips and salsa, which is always appreciated. We ordered the guac as an appetizer and got a couple of drinks as well. The guacamole is made right in front of you in a lil molcajete--kind of a gimmick in my opinion, especially since the guac itself was pretty mediocre. I would've much rather had a well-seasoned, flavorful guacamole that didn't need the tableside prep. For drinks, I had the Oaxacan mule, which was deceivingly strong. It was a great twist on a classic mule--super tasty and balanced. For lunch, we ordered the enchiladas suizas. Fair warning: the portion isn't huge, but the dish is dense and filling. The green sauce was bright and flavorful, probably the highlight of the meal. A little on the pricey side overall, but that's to be expected for Santana Row and it matches the upscale vibe and aesthetic of the restaurant. That said, I do wish they had more of a happy hour--it would make it a bit more accessible for casual visits.

Loved our business dinner at this entertaining Mexican restaurant in the heart of Santana row. Food 5/5. Entertainment 5/5. Atmosphere 5/5. Service 5/5. We were seated there outdoor right by the live music. Ordered guacamole table service which was very authentic and entertaining. I ordered mariscos plate which was abundant and tasty. Highly recommended.

This place is mostly about location. It has a nice corner of Santana Row and an open concept that allows for plenty of people watching. You definitely are paying a premium for this. For example, my enchiladas suizas were $25 and didn't even come with rice or beans.

Food was okay but service was very slow. We had trouble ordering second drinks or getting water refilled. It was not very busy. Location/ambiance/food were fine. May try dinner and hope for a better experience.

Definitely try their live guacamole and Pollo Cremoso (Chick breast on green sauce and corn bread) Mariscos is a fried fish dish. That was okaish but had a lot of sweet potatoes and plantain that killed the taste. Bad: Pollo Con Mole

Visited Zazil on a Wednesday evening as a group of 5 for a team outing! Happy hour is from 3-6pm and we just so happened to show up 10 minutes before it ended. On the happy hour menu, we got two portions of guacamole and then each of us got a Zazil Margherita. On the main menu, we got Jalapeño Margheritas, two portions of quesadillas, two portions of vegetarian tacos, and one portion of the lasagna. For dessert, we got two tres leches and one me late chocolate. We all loved our drinks! The veggie tacos and quesadillas were tasty. My personal favorite was the taco, the tofu paired nicely with the creamy mayo! On the other hand, we were not huge fans of the lasagna - it missed the mark and didn't have much flavor to it, mostly tasted like vegetables and tomato sauce. The guacamole was decent but could have had more jalapeños and lime in it. The unlimited chips were nice and crispy. The tres leches cake was ok, and the me late chocolate was more bitter than I expected. It was a bit noisy inside but the decor is nice! Overall, it was a good spot for a team outing but if I were to return, it would be for the happy hour drinks. The portion sizes were small, and the dishes were a hit or miss.

Seeing the prices for all of the food, made me expect a great experience. But what I had had received was quite the opposite. Other members of our party arrived before me and had ordered the guacamole ($18) so I was not able to see that "experience" of the meal. But that was probably the best part of the meal. Shortly after bringing the table our drinks. We ordered our entrees. I had ordered the Flautas de Papa (pictured below) Other members of the party ordered the Chille Relleno, Enchiladas Suizas, and Enchiladas Poblanas. Our food came out fairly quick, but what was strange about that, was the our main server did not bring us the food. When we started eating we all had empty beverage glasses. We thought our server would eventually ask if we wanted refills or at least pass by our table again but that was not the case. After about 15 minutes of waiting we had to ask a different staff member for refills on both our chips and beverages. Overall, we will not be returning to this restaurant as neither the food nor service lived up to its price tag.

Solid dining experience. The mocktail La Cruda was really good and the pork Tacos were pretty tasty.

We really love this spot. The wife and I had a kid free day got a massage and ended it with some zazil! We went super hungry and we decided to split the tacos again. We also added the chile relleno. You'll notice a few glamor shots of the chile. It was beautiful and came with a cheese crisp hat! I have actually never experienced a dish like this. Typically a chile relleno is stuffed with cheese breaded, fried, and served drenched in sauce. This experience was much different. The chile was almost a deconstructed version and each component added a layer of deep flavor and emotion to the journey. I was really impressed with this dish. We ordered the pineapple aqua-Fresca with mint and really enjoyed the light fresh flavor. The lunch service was outstanding. The whole restaurant is inviting and relaxing, with plants hanging from the ceiling. Love this place. Go there. Enjoy.

I have now dined at Zazil approximately ten times and I have to lower my rating from 5 stars to 4. Yes, the food is still great and mostly high quality, the problem is the service. We are left waiting far too long and too often. Oddly, there are lots of people working here at one time. I have truly never seen so many people dressed in black and gathered together talking - the gatherings have the look of management meetings. All go on far too long while customers sit and wait for their servers. I have no idea what is going on, but we literally have gone there 3 times in a row where they had these meetings. Simply stuff: After you drop food off, go back in a few minutes to ensure all is well. When someone arrives, be sure to greet them quickly to ensure they know you see them. We get left before anyone reaches us quite often. Sometimes our waiter would go by without even glancing at the table, where he might have noticed we unhinged our jaws and ate all the chips. Waiting means being aware without hovering or disappearing. You guys can fix this issue. I hope the service issues will improve. We will keep eating there with diminished expectations of service in the meantime. . . .

Visited after few months, and so glad we did. The ambience is amazing great music, lively and classy. Mauricio took great care of us as always. The hospitality and service is just beyond incredible! Everything right from chips and salsa, to the sweet lady that makes guacamole in front of us, to the food is just perfect. Mauricio gets me a customized old fashioned that is simply beyond delicious, not to mention that their carajillo are pretty awesome too! Zazil is definitely one of our happy place and I am grateful for people like Mauricio that go above and beyond to make it even more special!

Came here for dinner the other night and was underwhelmed. The restaurant itself is nice inside and looks like it could be a good spot for a date night however the food was not that great. There are plenty of restaurants on Santana Row and given how pricey it is here, I expected better. Prior to eating here, I was looking on Yelp to see what people were ordering. It looks like they've changed the menu a few times. I was interested in getting the fajitas but found out they don't serve that for dinner anymore. I was also interested in the fish tacos but my menu didn't list that either. I decided on the salmon entree with mixed vegetables and wow the portion was tiny. It also listed that it came with vegetables but it was basically just some corn and thinly sliced carrots and zucchini. The chips and salsa were just okay. The chipotle salsa had a nice kick but the salsa verde tasted watered down and was missing some jalapeños. I feel that service could've been better given that gratuity was automatically added to the bill. They didn't check on us that much. It was also hard to flag someone down when we needed something. I'm glad I got to try it but I'm not in a rush to come back.

Great ambiance and service. Perfect place to go during the summer since it's an indoor/outdoor combo. Big menu and some good food. The empanadas with shrimp were soooo good. 10/10. I'd never gotten mole before, which was on the enchiladas poblanas. I'm not sure if I'm not a fan of mole, or if it was the sauce, but I had to choke it down. 3/10. The coconut daiquiri was pretty good too. 8/10. Had toasted, but not sweet, coconut shavings on top that added to the look, but not the taste.

Dropped in here while my partner was getting her hair did down the street. I only had prosecco and wine along with chips and salsa. Chips were awesome. Not sure what spice was on them but hella good. Service was great. I did not get any food since I was meeting up with my partner to go elsewhere. But I did get to look at what everybody ordered and it all looked fantastic. Next time in the area we will get some food. Hesitant to give it more than 3 since haven't had the full experience.

Zazil is clean and elegant, and relatively new to Santana Row. We went with a group of friends and the service was really good and friendly. The bottomless chips and salsa are great. I tried the enchiladas suizas which I really wouldn't recommend. While it had generous amounts of chicken and cheese, the sauce was overpowering and sour. The enchiladas poblanos with the mole sauce was much better. Flavorful with really good chicken. The carnitas plate was good as well. Other friends got omelette and the huevos rancheros. I don't like eggs so I'd never try it, but I didn't hear any complaints. I'll go back. This is a good restaurant with really great service.

Great service by Reyna R in the New Year's Eve, a friendly and fenomenal server who makes an already good experience that much better.

I been here twice. Both times I used the In-Kind App for a $25 discount. If it wasnt for the app I probably wouldn't come here only because it is pricey and you get very little food. However The ambiance is nice and waiters are attentive. I have gotten here the: Enchilada Suizas $26, only two enchiladas with no side. I enjoyed them it just not enough food . (And i do not eat much) Chicken and Steak Fajitas $38, this was a good portion with small side of rice, but it didnt have the usual fajitas taste. Camarones y Mole Verde, $39, FOUR bacon wrapped shrimps, a very small side of veggies (literally they put the veggies on a tortilla chip) , and a thick green sauce. This was definitely a rip off. Which is why i probably wont go back.

Ambiance Moody lighting with large light fixtures, open seating bar, and plenty of tables in the main dining area. There's window seating where you can people-watch and see views of the bustling Santana Row strip. Customer Service Excellent customer service was provided throughout my experience by our server, Eva B. She recommended special menu items to order from and was very prompt with providing our food and refill requests. Food Starter Complimentary warm and freshly made tortilla chips were served with green salsa and chipotle condiments. Mains Ceviche Camarón - $20 Served with 5 large shrimp, cubed cucumber, jalapeño, cilantro, and orange-citrus marinade. The complimentary tortilla chips paired nicely with this refreshing dish and was easily shareable between 2 people. Flautas de Papa - $24 The tortillas were very crispy and came with chorizo, salsa verde, queso fresco, and sour cream, and shredded lettuce. The queso fresco looked like a mountain of cheese, but it was a perfect portion for the dish. This was my favorite dish and I would order it again. Pollo y Mole - $28 The dish was served with airline chicken breast, mole sauce, and rice. The chicken was a bit too dry and hard to cut. The mole was thick and is one of the best I've had in awhile. Drink Strawberry Aqua Fresca - $5 This was the drink of the day on the menu. It was so light, refreshing, and not overly sweet. Decor Neutral and natural wood aesthetics. This place is perfect for a happy hour, casual outing, or date night. Minus 1 star for the 5% small mandate fee on the receipt.

Loved the food and service and Zazil. Cocktails were great both in taste and strength. Most of all we loved that the person who served us was knowledgeable about the menu and could make thoughtful suggestions. The ambiance is also nice and welcoming.

I am always skeptical when a restaurant doesn't even have 4 stars on yelp but I liked the ambience and vibes and have also walked past this place like 40 times and so we tried it and I have to say I was really impressed and delighted!! First off, service was great. Waitress came by often. We were sat at one of the tables facing the theater. Very nice place to sit. I tried the lemonade with lavender and it was ok. It looks super pretty though! She didn't tell me she was going to pour the lavender in though and that would have been a nice video. Oh well. My boyfriend and I weren't that hungry so we just shared the enchiladas suizas, which used to be my favorite dish at Pedro's in Los Gatos. We did the chicken option and omg to die for. A lot of cheese but delicious!!!! Also the complimentary chips and salsa is so fresh and flavorful with the perfect amount of spice! My bf also loved their mezcal margaritas! And a new friend (she works at the row) walking by mentioned they have really good mezcal margaritas too. Highly recommend. Great experience!

I came here for a group dinner on Wednesday and we enjoyed it! The tableside guacamole was delicious, and I really liked that they had fun and unique mocktails on the menu. My friend and I shared the quesadillas with chicken and the tacos with pork belly. Both were good, but the quesadillas didn't have a lot of cheese (they were basically tacos), and the pork belly was so crispy that it was almost hard. However, the food was not bad. Our servers came around often to clear empty glasses and bring new drinks. I'd go back!