Zenit San Sebastián

Hotel is clean and staff were really helpful alerting us to leaving our car door open when we left it in the car park. Breakfast good and as we were only staying for one night we ate in the restaurant at night, food was good and the waitress looked after us very well. The hotel is out of town and the area it is in is quite residential with some building work going on with the railway? So its a good 20 minute walk into the town although there is a bus if you need it. For what it provided it was quite expensive compared to other hotels we stayed in on our hotel, but that might be a San Sebastian thing. Inside bar was nice but the outside area was dirty and not very welcoming, just needs a good tidy up.

This is a great little hotel. It's not super fancy but is very nice and has everything you need. Comfy beds and quiet for a good night's sleep, nice bathrooms. Excellent service and a very good restaurant. It's in a quieter neighborhood so you can escape the chaos of the tourist district, but it's only an easy walk or short bus ride from everything. Recommend!

Great option for the price point. Although the location is not the most convenient if you aim to go to the old town and to the bleach, there are bus stops nearby (5 min) and the buses were great. Hotel is clean and the stuff is very good. The breakfast has good options. The bed is ok and the pillows were huge and we did not like it.

Awful awful..I’ve never been so disgusted by a hotel. First when booking they pressured us into renting a room when we called saying it was the last room when it wasn’t. Then on top they were really unpleasant they didn’t even help us with our luggage after a long drive. Finally we get into our EXPENSIVE room and we go to rest to find our bed full of hairs!!!!! I’ve never never seen anything like this!! NEVER! We called and they said sorry didn’t offer any help!!! The next day they said they will clean the room thoroughly like we would trust them. You expect the room to be clean the first time coming! When we asked for our money back they would not and refused to…the lowest poor disgusting service I’ve ever seen! Of If I could report them to authorities for hygiene i would. Imagine what we couldn’t see!!!! Don’t got to this hotel!!!

Pets allowed, BUT not 2 in one room. And agree with other comments. No help with luggage or directions. Very rude man at front desk, claimed to be manager. Candy on front desk is not complimentary, threatened to call police for taking a piece. Nobody in the restaurant at dinner! Yet fully booked. Couch had some brown spots that looked like bed bug residue.

A decent enough hotel where everything works, including a small gym. A few frustrations; it's not possible to book a parking space despite having numbered bays directly under the hotel - why not? For some travellers this is important. The car charing worked fine though (2 bays). No coffee in the rooms, nor free coffee downstairs. Don't eat at the hotel, it's not great, and there's fantastic food EVERYWHERE else. . .

What a great hotel. Very hard to fault at any level apart from the price that was increased for the weekend of our choice, mainly because Bruce Springsteen was playing on the saturday night But having had the same thing in Cardiff etc when prices x4 etc . Still it was a nice hotel and the staff were very accomodating with a Bruce video on non stop in the foyer TV We even had a present of a red neck scarf and poster left on the bed |The hotel is clean comfortable and well situated

Nice & clean hotel with everything you need for a few nights stay. In the restaurant not all the waitresses speak English which gets sometimes problematic but not too much. Overall a great experience.

Solid hotel on the outskirts of town. Excellent service. Nice and quiet. If it's important to you like it is for me, amazing water pressure in the shower after a long day of walking. Cold air conditioning. Great coffee at the attached restaurant. Rooftop jacuzzi with ample seating area. Will definitely be back.

am disappointed with our stay at the Zenit hotel in San Sebastián. As returning guests who have been coming to this beautiful city for our anniversary for the past 11 years, we were excited to try out a new hotel that we had heard great things about. However, our experience at Zenit has been far from satisfactory. Right from check-in, we encountered issues with our key not working multiple times. This was frustrating and not the kind of welcome we were hoping for. We flew in from an other portion of our vacation and arrived at 11am and was told check in is not until 2pm but we could leave our phone number ,when the room is ready they will call us, no call ever received. Return to the hotel at 4pm expecting to waltz into our room. They had the same 20 min problem in finding our reservation they had at 11am and the room still did not have the extra bed ready at 4pm. Furthermore, despite specifically requesting a room with privacy and a view, we were given a room located just a few doors down from the elevator with a view of a neighboring apartment complex (photo attached). This was not the romantic setting we had hoped for on our special anniversary trip. We noticed a few days before our arrival date that larger rooms, with a bathtub vs just a shower, had become available and asked if we could book one of those when we arrived, at our added expense. We were told no, even after we explained we were willing to change rooms mid booking of our 7 night stay. We booked directly through the hotel and it seemed they were very unwilling to make this stay even the slightest bit special. Additionally, in all our years of staying in San Sebastián, this is the first hotel that did not even acknowledge our anniversary. No congratulations, no special touches in the room - nothing. While I know it's small every other hotel has given a piece of cake or chocolate and bottle of Cava. It was disappointing. The room did not have coffee (a little crazy in Spain )but did provide tea bags. We used the tea bags, expecting them to be replenished, but after 4 days, they have not been restocked

This is a pretty cool hotel on the outskirts of town! It was walking distance into the town center, I would say it took about 15 minutes to get to all of the shops and restaurants. The rooms were very clean and well-kept, there was a mini fridge and the bathroom was one of the best I've ever had. I love the rooftop area here, and the hot tub on the roof.