Zia Lucia - Canary Wharf

2nd time in Zia Lucia, 1st time in this branch. I brought my family this time and they love it. It's delicious and fulfilling as always and people in the restaurant are accommodating. We'll definitely visit again!

Very good pizza and the dark dough fits very well. Also the service was good and the pizza was ready in just a few minutes. Sitting outside was also nice given the warm temperatures while it was nicely in thr shade. Only directly by the water it would have been even nicer to eat. Only negative is the price which for a pizza chain was quite steep with around GBP 36 for a pizza, a beer and a coke zero.

Yesterday, we dropped in Zia Lucia at Canary Wharf and ordered the Centurione pizza as a take away. The preparation process took place in front of us. First, we noticed the pizza base had been prepared before we arrived, left on the preparation table for some time and therefore was cold. Second, it became obvious that the staff didn't know the recipe and where to place the ingredients. Then, the staff member had carelessly given our order in a box, strangely not even looking at us. However, the worst part was when we arrived home and we opened the box and started cutting the pizza. It was badly burnt in the middle, and the staff knew about it but tried to hide this fact by placing ham and rocket on it (see pictures). The people working in this particular branch seem very incompetent and acting dishonestly. This experience has convinced us that we will never go to this restaurant again. And do not recommend it to anyone!

Pizza was great and I loved the Italian sausage on it. Tiramisu unfortunately was one of the worst I ever had, I hope it was a mistake: biscuits were placed straight into the cup, so they were thick and not blended with the mascarpone custard at all. I could not even break it with a spoon. Plus, I'm not sure there was coffee either. Service was good, but after the desserts, dishes and empty glasses were left on the table

Show as working till 22:30, came at 21:40 - closed. P.S. A stunningly unprofessional and disrespectful response. My original 1-star review was based on a simple fact: your establishment was closed at 21:40, despite your clearly posted closing time of 22:30. I walked 20 minutes specifically to dine at your restaurant and was met with a locked door, which is a disappointing failure of basic service. Your defensive and unprofessional response, referencing a 'public toilet' and making personal assumptions about my disposition, is completely unwarranted and irrelevant to the matter at hand. As a business owner, your proper response should have been an apology or an explanation for the early closing, not a personal attack. Your reaction only serves to confirm that my low rating for 'Service' was fully deserved. I will not be revising my review, as it accurately reflects the poor customer experience provided by your business, both in operation and in customer relations.

These pizza's were unexpectedly good. The dough is airy and bubbly, but the tomato sauce is what makes them stand out. They are also large, which is a pity, because none of us had room left for desert. The staff is really welcoming and very nice. If you stay at Canary Wharf or you happen to be near, then you should pay a visit.

Zia Lucia is by far one of the best pizzas in London. I've been there several times, and their Arianna sbagliata and Leonardo vin-cheese are my favourites. The staff are friendly and always helpful. My only gripe is sometimes the pizza base comes out a bit burnt - could be too much flour in the oven or the pizza maker needs to fine-tune their technique. If you spot a burnt base, they'll replace it with no drama. But for delivery customers, getting a dodgy pizza after waiting 30 minutes is a bit of a letdown. My advice? Do a quick quality check before sending pizzas out. London pizza prices are sky-high, so it's worth tossing a less-than-perfect pizza to keep customers happy. One bad review can really hurt. Still, Zia Lucia is definitely my go-to pizza place whenever I'm around Canary wharf.

I had the pleasure of dining at Zia Lucia last weekend. It’s a quiet local spot in Canary Wharf, just off the river, perfect for a business lunch or a dinner date. The service is quick and friendly and, perhaps most importantly, the pizza is excellent! The head chef, Romy (who happily accommodated our preferences and made some great suggestions) takes obvious pride in his work and it shows in the presentation.