Sarah G.
Yelp
The new owners of Zinc Cafe have absolutely RUINED THE MENU and everything that was so great about this place.
Me and my friends and family have been regular customers at Zinc for over 10 years. This place had many regulars like me and from the looks of all the recent reviews, they all feel the same as I do.
I can understand why someone would want to buy Zinc. They had a great concept, presented in a unique way, but most of all the menu items and recipes were cultivated over many years to please their customers.
What I don't understand is why someone would want to buy Zinc and then get rid of everything that made Zinc great? The entire deli section that used to have fresh and healthy items, grilled to perfection? GONE. Most of the menu items that we loved? Either GONE or changed into less unique and less healthy dishes that we don't want and that you can find anywhere.
The new owners should definitely change the name, since it is an entirely different menu and experience. Than we would all simply be sad at the loss of one of our favorite spots in CDM.
But by still using the Zinc name, and entirely gutting the menu and adding so many meat items and less healthy options, people are feeling duped and betrayed.
My advice to the new owners is you have two options.
1. Go back to the menu, recipes and experience that you bought from Zinc. Start there and then communicate with long time regular big-spending customers and find out what we want, what is important to us and how you could give us more of that? You could easily start an email list for feedback, polling or market research and also use social media.
2. Watch your customers slowly disappear, as tons of bad reviews and word of mouth will certainly have a major negative impact on your long term business.
I really really hope the new owners will consider what so many of your loyal, long time customers are saying.