Theresa F.
Yelp
I second all that Cleetus has said -- the two-day seminar entitled "The Zingerman's Experience" is not only great for small business owners, but non-profit leaders, and really, anybody in a leadership position in any kind of organization. I finished the seminar feeling inspired, re-energized, and full of new ideas and ways to make my own work better and implement positive change at my non-profit organization.
Zingerman's approach to business is mission driven, focused, with a clear vision, guiding principles, structures, and a passionate culture of people who are crazy about what they do. It's about believing in your work, doing all you can do for your clients (or customers), and making your people successful.
No matter what kind of work you are in, everyone can learn an incredible amount from these seemingly-obvious-yet-hard-to-implement ideas. What am I taking away from the program? A LOT. The concept of shared success and shared responsibility, open book financing, a brilliant new way to build a vision and road map for our organization, and much much more (including a new addiction to Zzang bars!).
I cannot recommend this program enough. If you have an opportunity to take any of their ZingTrain classes, DO IT!