Michael D.
Yelp
OK... I read the other reviews and I have to say "chill bruh's and sis's. You're missing the point."
I grew up in Hillyard but I've lived in Spokane, Portland, Chicago, Grand Rapids, New York City (Manhattan for 8 years, Brooklyn for 2), and I now live in Downtown Los Angeles. And obviously I've traveled to a lot of cities.
Portland introduced me to novelty like VooDoo Donuts. Chicago opened my eyes to gourmet duck-fried fries and rattlesnake hot dogs at the now closed Hot Dougs. While in NY I worked in the fashion world and was treated to some of the best food you could imagine on sets and with clients - our catering on sets often had better food than 99% of the restaurants in Spokane or other cities. I'm happy to say I've tried a lot. But Zips is the #1 fast food burgers in any city and I'll explain why.
Let me explain this to tourists: Everyone who grew up in Spokane heard rumors that the tartar sauce was made in garbage cans. Is it true? I dunno. Does it matter? Who cares? It's ZIPS!!! ZIPS IS TRASH FOOD! It's GOOD Trash! If anything, you would WANT the tartar sauce to be made in a giant rubbermaid garbage can lined with plastic because it would make even more sense!
Go to New York and have some Shake Shack: It's expensive, small, fresh, and clean. But you talk to any new Yorker and they'll all say "Eh... It's ok. It's all we got." This is New York's #1 Burger place and nobody truly likes it. People go to SS just to please the dumb tourists. Shake Shack is publicly traded and your 401k is probably now partially invested in a burger place the locals dislike but nobody admits.
Now come to LA. Say to people "I want to go to a place with tons of fatty greasy foods at an outdated non-insta friendly burger place." They'll tell you "noo" and push to go to In-n-Out if you promise to take a good pic for the gram. Get to in-n-out and you'll see the food is REALLY great, the ingredients are ultra fresh, and the stores are clean modern kitsch. The fresh faced employees smile and have weirdly sparkling clean skin. It's constantly busy and may take you 25 minutes to get your food. All the customers look beautiful and healthy. You pay $10 for burger/fries/soda combo and can get all the "Animal Sauce" you want for free. You walk out beyond full and ready to puke because the fresh ingredients just filled you up soooo well. I love In-n-Out BUT... it's NOT Zips. Zips beats In-n-Out.
Why do I love Zips more? Because I hate myself enough to allow myself to make bad decisions but love myself enough to indulge in "Bad-Bad, not good-bad."
A simple way of looking at it is seeing it like Goldilocks: the 1st fast food place is too healthy... the 2nd is not as healthy but not as bad for you... but Zips is JUST right and is perfectly bad for you.
The 1st fast food restaurants is too clean and perfect... the 2nd is insta friendly but sucks... but Zips is JUST right because it doesn't give a F. And so on...
And that is the thing: Zips IS Spokane. Spokane isn't Seattle. It isn't Portland. It isn't Boise. It's this city where people are trapped in a time machine 10 years ago.... AND IT IS FINE LIKE THAT. It doesn't need to be trendy when it has a freak'n waterfall rushing through downtown, when it has a 45 year old goat that eats your trash, and when Idaho and Canada are RIGHT THERE. Just like Spokane, Zips is trapped in its own time and world and we are ok with that!
Zips and Spokane are a lot like Weiner Circle in Chicago. If you aren't familiar, Weiner Circle is this place that sells hot dogs to drunks in Wrigleyville. The employees are from South Chicago and there is always a verbal fight between the customers and the employees. The food is good but nobody cares because you get to experience something you will only get in a city like Chicago. Chicago and Weiner Circle knows they are not New York or LA. Spokane and Zips knows it's not Seattle or Portland (or even Boise...). And that is why the locals love it. The food fits the city.
For those of you who are expecting something nicer, you're dumb. Zips represents the laid back, fatty, greasy, good food loaded with bad calories and carbs you can't get in pretentious cities. The food is really good if you plan to eat bad food from a local place that hasn't changed since it added a drive thru window. You can't get greasy burgers and a tub of fries loaded with the fattest vat of tartar sauce anywhere else. And you can't get the special charm of the people of Spokane anywhere else.
Don't like the taste if your burger? Dip it in sauce. Need more sauce? Get out of your dumb rental car, sit in the restaurant, and fill up the soufflé cups like a local. Hop off your phone and read the Inlander or one of the other random magazines sitting by the door.
So for the tourists giving this place 1- star and complaining: Just go and eat a bag of Dicks. (yes, I'm serious... go to Dicks on 3rd and eat a big bag of dicks. It's like Zip's little cousin).