Assia B.
Google
This experience was completely unacceptable and honestly felt like a scam.
I paid a large amount for my birthday table and paid for ALL my guests, which I reconfirmed four times. Despite that, my guests were stopped at the door and forced to Zelle security to be allowed in. This was humiliating, dishonest, and completely unacceptable.
My birthday cake was ruined (melted), and the candles I personally brought were lost. The service overall was extremely poor and disorganized. I also brought my own flowers, which were handled improperly before my event, although I did eventually get them back.
I paid premium money expecting a premium experience, not this level of negligence and disrespect. My birthday was completely ruined.
This place is extremely overrated. We were first in line, but we were pushed back in a very disrespectful way just because a blogger arrived with a large group.
Extremely angry and disappointed.