Zuccarini Importing

Very knowledgeable, accommodating and family feeling store. Once we got in we were treated almost as family, which is also how the people working there seemed to interact. They listened to our needs and explained (with a lot of patience, I must say) about the different options. We chose one and went home, but got cold feet after a few days, and went to talk to them again. We had the best experience during our second visit. George re-checked our needs and concerns, and put us at ease. We bought an espresso machine for our gallery, and got not only an explanation about the grinder and the machine, but also a lesson (in my words: a lesson for dummies) on how to... We even received a phone call, after few days, to check how we are doing, and video calls to help with some instances of "what are we doing wrong?" OMG, never before, even when I bought more expensive items, did I encounter such an amazing, hands on and truly caring bunch of people, who are so passionate about what they do. And: GEORGE - thank you!!!

I had an excellent experience purchasing my new Izzo Alex espresso machine from Zuccarini. Edward and George were incredibly helpful throughout the entire process. They guided me towards purchasing a better machine and we are very happy with it. Their pricing was very fair, and what really stood out was the hands on experience that they provided and the lesson on how to use the machine before we picked it up. The customer experience here is truly outstanding — they made sure I felt confident and informed. Even after the purchase, they have been consistently available to answer any questions I have without any delay. Zuccarini Imports is probably the best place in the GTA for espresso machines, combining expert knowledge, great service, and their passion for coffee. Highly recommend!

I invited a friend to do a latte art class with me, and did not expect to have such a good time. Our instructor George was knowledgeable without being a coffee snob, and the lesson upped my latte game. The space is cozy and stuffed to the rafters with beautiful espresso machines - so much to admire!

George and Edward provided amazing service, spending lots of time explaining the differences in machines and grinders with lots of practicing and taste tests. We are very happy with our espresso machine and grinder, it feels like we made exactly the right choice with their support. George has answered all my post-purchase questions, and the instruction guides that they wrote have been very helpful. Highly recommend!

The folks at Zucarrini are amazing! They greeted me with a smile and patiently answered any questions I had. They took their time to talk to me and find out where I am in my coffee journey. I couldn’t be happier with the Eureka Mignon Zero grinder that they gave me. Thank you, Zucarrini Importing for the wonderful experience! Now I need to upgrade my espresso machine. 😅

Superb store with a huge knowledge base and support. Recently did some barista training with George and I left with a wealth of knowledge, and individual training. My understanding of strategies to perfect taste and produce a beautiful latte has expanded tremendously and it took place in a supportive and welcoming environment. I can’t say enough to express my gratitude and support for the owners of Zuccarini Imports and those that work in this amazing store.

George at Zuccarini Importing helped me with my purchase of a new home espresso machine. Zuccarini has a wide selection of espresso makers but it was easy to narrow it down to 2 based on my anticipated use of the machine, and some counter space constraints. In the end, I purchased the Bezzera Hobby because of its compact design. George provided me with some excellent tips on getting started with it and followed up after my purchase to see if I was satisfied with it.

Excellent service from my first initial visit to my subsequent purchase, and beyond. I came in looking for a specific machine, and after many hours of discussion, realized that it was not the right one for me. Edward and George actually steered me into a slightly CHEAPER unit, which shows their dedication. They spent time walking through every detail of my new machine (Izzo Alex PID), including lessons on latte art. I really could not be happier and more pleased. Thank you again. Everyone else, you are crazy not to use this store for as special a purchase you are about to make.