Zur Kaiserkron

Not often do you get told that, because you are not Italian, you might not enjoy “al dente” pasta as much. I actually didn’t enjoy the pasta because it was actually raw. The fettuccia was extremely hard and chewy, while the inside tasted doughy. The “catch of the day” fish was bland and overcooked as if it was frozen. Unfortunately, for a restaurant that advertises its Michelin recommendations for the past couple years, I have to really question the validity of those inspectors. The execution for most of the dishes were very average at best while some were worst than basic home cooking. The pacing was awful for a la carte, with 30-40 mins gaps between dishes. There’s really no point in staff asking why you didn’t enjoy the dish if nothing is done in response to a criticism of the dish. If pasta can’t be done right … at a restaurant in Italy, we definitely have major problems here.

Are there more than 5 stars I can give? The food was phenomenal, and the service was beyond expectations. Our server gave us great recommendations for both food and wine. I would recommend this restaurant to anyone who loves unique and incredible dinner experiences!

I hate leaving negative reviews, but I'd be remiss to not mention how disappointed we were with the quality and taste of the food. Some of the dishes looked visually appealing, however, nothing looked as fantastic as what is posted online, and the flavor (with the exception of maybe the veal cheek) was consistently lackluster. I expected more from what some people have previously said was "the best restaurant" in Bolzano. Food also came out exceptionally slow at more than 30 minutes per course, which was especially jarring since the night before we had incredibly paced, quality food. Perhaps it was a mistake ordering a la carte instead of the degustation menu, however if a dish is not up to the same quality it should not even be offered. Atmosphere was a typical Michelin adjacent affair, rather formal with the majority of the tables filled with couples. Service was good and attentive, albeit I found the showmanship with the white gloved servers and cloche reveals ill matched with the mediocre food. Given the abundance of excellent restaurants in Bolzano, I do not see any reason to visit this restaurant especially at this price point. Unless of course you like looking at your food more than eating it.

Excellent food and service for realistic price! Highly recommend to have dinner there. One of my all time favorites! From now on every visit of Bozen will be accompanied by a dinner there!

Excellent service, but the food had a lot to desire for that price and service level. The non freshly made pasta was under cooked and the meat was chewy.

It was an exceptional experience from start to finish. The ambiance was warm and inviting, with a perfect balance of elegance and comfort. The staff was attentive and knowledgeable, providing excellent recommendations from the menu. The food was the true highlight—every dish was beautifully presented and bursting with flavor.

Magic was made in the kitchen with the food and served with passion and kindness. I’m not really a lunch fan but this was just outstanding.

Very elevated dinner. The food and service were outstanding. We had the degustation menu (chef's tasting) with wine pairing. It was an autumn themed meal and it was like you were on a journey through the courses, as each of the courses were connected by certain ingredients. Everything was absolutely delicious. Each course was cooked perfectly and the wine pairings were adventurous at times yet they all complemented each course perfectly. We were quite happy all the wines served were Italian and many were fairly local and from small producers. Tons of thought and artistry went into the design and plating of each course. The wait staff were knowledgeable and very friendly, plus they were good English speakers, perfect for putting up with Americans who only had a rudimentary knowledge of Italian. We would 100% recommend this restaurant. It is money well spent here. I was told this restaurant could earn a Michelin star and I would not doubt it. Excellent experience!