Sun
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I got injured at 1 hotel in Florida and reported my injury. However, both the hotel and this insurance company were not responsive in dealing with my injury claim. I fell from the bed platform, landing my knee on the floor in the middle of the night not realizing that I was on top of the bed platform. It is about 10 inches above the floor and the bed is on top of the platform. The insurance adjuster did not called me back when I called numerous times and 6 months later, I got a document from Zurich that if I don't want to report my injury, by the law, they need my sign back that I am giving up my claim. Very sneaky way and discouraging way for the claimer to give up their claim if the injury is not significant. I would not recommend this company.