A Concierge at a Famous NYC Hotel Shares Insider Secrets - AFAR

"Tucked between Fifth and Madison Avenues on the Upper East Side, the Mark is a luxe, design-forward hotel whose Jacques Grange interiors and doorstep location—minutes from Central Park, the Metropolitan Museum of Art, and the Guggenheim—define a quintessential Manhattan stay; its standout asset is chief concierge Maria Wittorp, a Stockholm-born hospitality veteran who, after starting as a butler in 1991, now crafts highly personalized, behind-the-scenes New York experiences for guests (rooms from $1,250). The hotel arranges everything from private after-hours museum access and Jean-Georges picnics in the park to sunset sails aboard its vintage 70-foot Herreshoff and VIP shopping moments, all calibrated to individual interests and often requiring 48–72 hours’ notice." - John Wogan