"A complimentary station lounge in major hubs that provides a comfortable place to wait between connections, with couches, snacks and even a children’s play area — a particularly handy option for families during layovers. Staff assistance with luggage and access to station amenities (including showers) make it easier to refresh than using moving-train facilities, though very long layovers may encourage leaving the lounge to explore nearby options." - Travel + Leisure Editors