Adam M
Google
I have lived in West Half/1205 Collection for 4 years now and the consistent problems with management has left me leaving a negative review.
I do need to start with the reasons I have liked living here: the apartments themselves are very nice and big, the people at the front desk are very helpful, the amenities are great, and the location is perfect. Unfortunately, the management has made every other aspect living here extremely difficult.
Firstly, the positive reviews left below are clearly written by the building themselves to cover up bad ratings.
Second, once you live in the building, management (Patrice and Tyler currently) refuse to answer any emails, whether it is about resigning a lease, looking to move into a new apartment within the building, or any issues you may have.
The most important reason I am leaving this review is because of the recent car break-ins and stolen cars from the garage (which the police have confirmed started in February 2023). While this has been happening all over DC, we pay $300/mo for private parking, and over 50 people in the building have had their car either broken into or stolen from February to September, and the building absolutely refused to do anything until September (where they have taken limited action). The building actively didn’t alert the residents when these events took place, refused to answer emails, and whenever they did answer phone calls refused to answer questions directly. The managers in the building responded to this by saying “this is the new norm”. Because of this, we contacted corporate and spoke to Gary Kulash, the Senior Regional Manager of JBG, who responded with “If I were in your shoes and unhappy about how the building is handling the situation, I would just not park in the garage and break the lease”, instead of trying to fix the problem. They also refuse to answer any questions about the break ins, after the residents provided evidence of multiple doors malfunctioning and ways to get behind the private gates, and suggested to talk to MPD. The police detectives said the building has every right to share the information we are asking for but also the right to not share, so they are choosing to not be transparent with their residents.
Really a shame that such a nice apartment is being managed by managers who actively hide transparency and don’t want to help their residents.