3Eleven

I’ve been living at 311 for two years now, and I can confidently say it has been an excellent experience. The management team is extremely helpful, responsive, and always available whenever something is needed. The staff is genuinely friendly and welcoming, which really makes a difference in day to day living. Shout out to Adam, Dave and Kadeem! The building itself is modern, clean, and very inviting. There’s a great sense of community here. Residents are friendly, respectful, and it truly feels like a comfortable place to call home. The amenities are outstanding. The common areas are beautifully maintained, the gym is top quality with great equipment, and the pool area is amazing. On top of that, the views from the building are absolutely fantastic. Overall, 311 offers a perfect combination of great management, top tier amenities, and a warm, welcoming environment. After two years here, I’m very happy with my decision to live here and would highly recommend it to anyone looking for a high quality apartment community.

Not a good apartment complex. The concierge (Adam) that works here is very nice and helpful. The maintenance (Dave) is very knowledgeable and quick to respond to fix any issues. The biggest drawback is that there is a low of weed smell throughout the building and the office doesn’t really do anything about it. We even have a video with our neighbors smoking . They also allow for dogs to pee in the elevators and all around the building. It also a bit noisy due to the construction and lack of parking in the building. Also, the noise from the helicopters is relentless. You can also hear the trains all the time. Another big challenge is the lack of schedule control for the service elevators.

Adam at the front desk is the best! Always helpful and finds solutions. Dave is also amazing, and was always at my apt within 30 minutes any time I put in a service request. Our experience moving out of the building was incredibly disappointing as we reserved the freight elevator correctly and the female at the front desk told us we had to wait to use the elevator which would delay our moving process and told us there is "nothing I can do" to help us. Very lazy and unhelpful to say the least. Additionally, the management company is terrible. Nobody is ever in the office when I tried to contact them on the 7th floor in the leasing office, and even when they are, someone was on the phone scrolling, and not working. From our experience, management seemed to be "out of the office” on more than one occasion with no additional point of contact to expedite the process. For the type of money you spend to live here, the management does not fit the price point. Be prepared to not have a fluid move out process when you leave. I hope Clinton management gets their operations figured out.

The team is so accommodating and amazing!!! Response times are very reasonable and everyone is so friendly. You don’t feel like a burden for asking questions or sending emails. I love it here. Living here is worth every penny. Shout out to Eric Perry especially!!! What a superhero!

It’s the little things that make living here feel like home. I was looking to get a storage unit and Eric was so kind, and professional, that he even took the time out to take me on a little tour of the space as I didn’t know exactly where the storage was in the building. We were in constant communication throughout the entire process, and even though this is over something small it was still a great experience. So thank you Eric much appreciated :)

I really love 3Eleven. I got the fantastic view of Empire State Building. The staff are awesome and responsive, you are always be welcome and respected. The most important thing is that safe ! The team really check everyone into the lobby . The amenities are amazing, cowoking space, library, swimming pool, gym, meditation room, music room, kids playroom, etc. I highly recommend this place. Show respect to this building and the team. Yunrou

I’ve lived in nyc my entire life (50 years old) 3eleven by far is my favorite place I have ever lived. When I read some of the low rated reviews, it really makes me shake my head. I don’t usually leave reviews, but I felt I must this time because the truth must be told. This place is run perfectly!! 10 out of a 10! The staff, management are top notch and extremely friendly! The neighborhood is so awesome and only getting better. If I had to complain, it would be about some of the entitled tenets that live here and think they can do whatever they want because they pay a high rent. Follow no rules. Example: they will let their dog pee right in front of the door to the building so everyone who lives here has to walk through it. Puddles of pee daily. A girl that lives here lets her dog pee on the flowers every morning and actually video tapes it. It’s truly disgusting. You can be relaxing on the roof top / pool and someone will come sit right next to you and start blasting music from their personal boombox. Or how about using the hallway as their personal closet to store water bottles. SMH Building gets a 10. Small amount of tenets that live here get a 0.

I've been living in my building for almost 2 years. I love it so much. It's a family building. In my building, there is everything. Clean building, door man and security. Lounge, pool, gym, entertainment room, playroom for kids, and a section for the dogs, mailroom, and a rooftop. If anything breaks in your apartment, you can make an appointment and they will replace or repair your item, right away. They even have themes and parties for the tenants and friends. What else can you ask for. I would recommend this building to everyone I know and meet.