blueb0x
Google
Since A Cut Steakhouse moved to its new location, I had been eagerly awaiting the opportunity to savor its Michelin-starred steaks again. Today at lunch, I finally got the chance to experience it.
Firstly, the new location is very convenient, and the ambiance and decor are excellent, creating an elegant and comfortable dining environment. The steak, as always, was of high quality, perfectly cooked, tender, and juicy. The overall taste of the meal was outstanding, making it a delightful experience for the taste buds.
However, the dining experience was not perfect. The attitude of the staff was disappointing; they lacked the expected friendliness and smiles, making me feel like I owed them money. Additionally, after the neighboring table finished their meal, the staff immediately started cleaning, which is normal. But they sprayed a cleaning agent or alcohol-like substance while holding their hands high, completely disregarding other diners. This not only disrupted the dining atmosphere but also caused the unknown liquid to drift onto our table, which was quite uncomfortable.
I strongly suggest the management review the surveillance footage to assess the service behavior around 2:40 PM on 05/24/2024.
Overall, the food at A Cut Steakhouse is still worth recommending, but I hope the management will take steps to improve the quality of service, ensuring that customers can enjoy both great food and a pleasant dining experience.