Kevin H.
Google
Had a reservation on Valentine’s Day 2/14/2026, right when they opened at 5:00pm. We were, I think fourth, in line and were seated a little after 5. The couple in front of us didn’t have a reservation but were seated at the bar, seemed like no big deal but more on that later. We were seated right next to the front door by four other tables, odd spot for an empty restaurant but we didn’t make a fuss. A couple that came in just after us was seated 2 tables down, and asked if they could switch to one further from the door (it was pretty chilly) the hostess politely but sternly turned them down - seemed like they had a system for seating which is fine if that helps the back of the house.
For the night they had a mandatory pre fixe menu, $132 per person with 2 fixed courses of appetizers, followed by 2 entrees you choose, and a dessert you split.
After we were seated, our server was quick to take our order and the first three courses came out within 25 minutes. The lasagna my wife had (first course after appetizers) came out cold, pizza I had seemed burnt and still under cooked/flimsy, like the oven temp was too high. Despite this, still both fairly tasty dishes I should note.
This is where the dinner started to fall apart. By this point the rest of the restaurant had filled up. Someone came by to box our pizza and clean the table. Our server came to put down new silverware and then left for the next 30 minutes. When she came back she took off our silverware and put down dessert spoons, which we had to point out to her we hadn’t had our primary course yet. She apologized and then disappeared for another 15 minutes. At this point it was approaching 90 minutes into the dinner and about an hour since we had our last course. We had other plans for the night so we told the waitress to just box our remaining courses and take the check. She was kind and apologized for the night, but clearly the kitchen was very backed up.
The couple next to us got their first appetizer and from what we saw nothing after that. The other couple who sat two tables down when we did, also never received their mains.
Our final check of two diners, one drink, came out to about $350. When they got around to boxing and taking care of the check we were about an hour and 45 minutes into the dinner. To top it all off, once we got home we noticed they left out the dessert. Get that it’s Valentine’s Day and you should expect restaurants to be slammed, but really they needed to do a better job of managing the reservations and seating walk-ins especially if they aren’t able to turn tables at that capacity. Really ruined the night for us and the others around us.