Abbey Hotel Bath, a Tribute Portfolio Hotel

I stayed at this hotel from the 15th to the 19th of January to have a break from the busy life of London and to catch up with friends. The staff were all very helpful and welcoming no matter the time of day and the silly things I was asking for. Thank you to Martin who was on duty on Sunday night and was happy to have a talk about the hotel and Bath itself, this really added to my memories of Bath and makes me want to stay there again in the future. I also had the breakfast each morning with the staff there making sure all requests were met and that everyone was satisfied, the burger from the restaurant is also something I want to have again and again. I also believe it was Megan who upgraded my room which deserves a mention, I will definitely be choosing this hotel again for my next visit to Bath.!

Stayed here for new years with my partner and we had a lovely stay. The room was very comfortable, beautifully decorated and well equipped. The breakfast was also lovely and the service from everyone we encountered was excellent. The only minor thing I would say as a negative was the towel rail wasn’t quite enough to warm the bathroom effectively, so it was quite cold in there compared to the rest of the room. It was a particularly cold couple of days when we stayed though, which will have had an impact on this, so absolutely would not deter us for staying again. Overall very comfortable and welcoming stay, and we can’t wait to return in the future!

We booked a standard double room, when we arrived we found a small room with a small 4ft double bed, not suitable for us both being large people. They did upgrade us the next day and gave us a complimentary breakfast free. Staff were great as was the location. Please make people aware of this small double bed in future.

We are staying here at The Abbey Hotel in Bath during the Christmas season and have truly enjoyed our experience, especially breakfast in the restaurant. Our breakfast was included with our stay, and each morning it was made extra special thanks to our server, Daisy. Daisy was incredibly attentive, friendly, and welcoming from the moment we arrived. She took great care of us, anticipated our needs, and made us feel completely at home. Her warm personality and genuine kindness stood out and set a wonderful tone for our mornings. As visitors traveling all the way from Hawaii, that personal touch meant a lot to us, especially during the holidays. Daisy is a true asset to the hotel and a perfect example of exceptional hospitality. Thank you, Daisy, for such a lovely start to our days in Bath! 🎄🌺

Really disappointed! ||I booked a superior print instead of the standard print room for my wife’s 30th birthday really hoping for a romantic experience. The hotel looks fantastic on the site and through booking.com. On arrival the reception looks fantastic and staff were really polite and professional but when we arrived in the room. My heart sank! What I thought was the better quality room with the excepted four posted bed and spacious bathroom, ended up being a small room that looked exactly like the standard room I paid extra not to have. Room 111 The quality of the decor and finishes were really really disappointing! All the skirting was in such rough condition clearly due to the cleaners hitting the paint constantly and chipping the dark gray paint away with the hoovers. the shower base around the glass clearly hadn’t been cleaned for some time leaving a brown residue by it. Actual mould marks on the wall right next to the sink. Paint on the net curtains just ignored or left. A floor board underneath the carpet in front of the bed clearly broken but left un repaired ( seriously though and dangerous ) the mirror above the deck barely hanging at an angle because of a failed fixture. The bathroom door had what looked like dried mucus or facies next to the handle. The touch ups of paint all over the room looked so unprofessional and actually made the quality of the room look worse again. |The outside of the property ( the actual building) is stunning much like the rest of bath but it’s definitely pictured differently to how it currently is and does leave you really uncomfortable with first impressions due to the poorly designed and built outdoor seating area painted blue that’s very much had its day and looks a little rotten! We actually walked past it earlier in the day without realising it was the Abby bath hotel thinking it was a pub or hostel because of that so naturally I was seriously nervous when now taking my wife to her romantic hotel room for the first time. |||I also pre requested days before to have the birthday package and breakfast added to the room ( this stayed pending ) i received an email ten minutes before arrival with what looked like another automated email suggesting that I should add a birthday package or breakfast again which left me completely confused and let down because I was walking to the hotel with bags in hand knowing this was a complete fail and no surprise. ||I didn’t confront the staff at all about all the issues room related because I had to keep a positive mood and make sure that my wife enjoyed her birthday rather then turn it into an embarrassing situation by complaining in front of her, but I could tell she was so uncomfortable and underwhelmed by what we walked into and it’s safe to say I was so embarrassed and upset with the result! I felt so let down.

I’m having a wonderful stay at this hotel in Bath. The location couldn’t be better — close to the city’s main attractions, yet peaceful enough to relax and enjoy the charm of the area. The staff have been consistently kind, attentive, and welcoming throughout my stay. A special mention goes to Deise from the restaurant, who went above and beyond to make our experience exceptional. She showed genuine care and patience! Her friendliness, efficiency, truly made a difference and made us feel incredibly well looked after! Overall, it’s been a delightful stay, and I would happily return. Highly recommended!

A Charming Bath Experience with Great Location *High Points: location, view from my room, spacious room; our Chinese Hong-Kong based team of kitchen and breakfast room staff looking after guests very well; cute restaurant and back bar decor *Low Points: the parts of bathroom and bedroom showing age like very dirty desk chair, chipped and rusted bathroom fittings; recycled decorative pillows that didn't seem very sanitary changing from guest to guest; space heater in the corner plug-in is always a sign that perhaps the heating isn't working properly; overall not a feeling of super-clean status based on the bedspreads and pillows that remain from guest to guest; conflicting info about when my room would be ready and finally restaurant manager checked and did it himself exactly at 1510. *Unique Points: pull-chain cute toilet; blonde manager of the restaurant and bar who took care of everyone in all sections of the place including back bar area to front area while we await our rooms

We have had an absolutely stunning first stay at Bath Abbey this week so far / our mornings have been so pleasing, especially because of the love and care shown by Daisy and Su at breakfast. Friendly, professional and completely dedicated to their work with a smiling face and politeness always. The hotel’s overall reaction and service mentality also shone through at several instances - thanks for eveything!

Nice property by Marriott. The issue is the pull out bed was not at all good. I get that the mattress is usually this? But if you sat on it? Your butt sank to the ground. Not at all what I thought we would be getting. Reservation said that the room sleeps three. It should say sleeps three but only two will get any rest. Marriott ?? Address the issue please. Thank you! Staff was very nice, but a bit dismissive before I told them I also worked for Marriott for 25 years. Then the front desk associate loosened up. Overall great location, but ask what the room configuration is before picking the location

Part of the Marriott hotels, this is a beautifully restored building, where we spent a night in a well appointed room. The staff was helpful, very friendly and accommodating to our needs. Only issue I had was being under the front entrance, so at times during the day it was a little noisy in the room, so we went wandering and the issue was solved. I will stay here again.

This is an old building and smelled musty and old. Otherwise everything worked and was a nice room and I slept well. Bathroom was well appointed and everything worked. Breakfast was good but busy at times and they wanted you to pick a time to come to eat.

Shower was a mess with no doors so the bathroom floor flooded after every use. The AC we complained about but we're told it had already been fixed however it still took about 12 hours of continuous running to get the room to a decent temperature. We even had to make a note to the maid to please not turn it off while we were gone. He/she did not but did raise the temperature back up on the thermostat. Thanks for that. Breakfast we were served two of the most dried out overcooked omelets we had ever seen. It was like eating paper or cardboard. Toppings missing and all. Apparently zero standards in the kitchen. Luckily we cancelled our dinner reservation the night before and had a great meal at Sally Lunn's just down the street. Avoid the hotel restaurant and don't plan on being comfortable in the room. Not only was the room an oven but the bed was the most uncomfortable we have slept on. The king wasn't even a king but two twins pushed together and covered with a sheet!

5* Terrace Abbey Hotel 1 North Parade Bath BA1 1LF United Kingdom Nice wine and coffee on the terrace of the hotel Friendly food service Super delicious tzatziki with baba ganoush and pita chips Nice bathrooms

Summary based on a two night stay as a tourist: --very good location, near principal sites and variety of restaurant and cafes --ok prices --easy to book from the US. Part of Best Western chain. --overpriced breakfast, but easy alternative 2 minutes away --quiet except for church bells, which weren't a real problem --ok temperature control --larger than usual bathroom --slow, small lift --friendly frontdesk staff

This review is for the Abbey's Après-ski pop up chalet bar outside the hotel. What can I say. LOVED LOVED this ski bar. Could Bath get any more beautiful? Well yes if you have been in this bar. Walking down around the streets we spotted this festive pop up chalet which belongs to the main hotel. Drawing in mixed crowds, the place was busy with families, hipsters and even a few grand parents all getting into the Christmas spirit. Although small the decor inside is magical, packed with faux deers heads, knick knacks, polar bears, washing lines full of colourful socks (you had to be there) and all things Alpine and Christmassy. There is plenty to keep you amused while you chug on your mulled wine and hot whiskeys. As the hotel motto says...who needs snow!

I've given the hotel a 5-star review. This is an old building that has apparently had a pretty recent update. In many ways our room was modern and comfortable, and we certainly felt at home. Still, this is an old structure, with the squeaky floors and noisy plumbing to prove it. If Yelp made it possible, I'd probably give a 4.7-star review - very good, but not perfect. There are a lot of different aspects to a hotel stay; we'd break them down like this. Staff - Super friendly and helpful. We can't say enough about how sweet everyone was who we came across behind the front desk, in the restaurant, and in maintenance. Room - Perfectly adequate; comfortable bed. We had some minor issues with temperature control and with a slow-to-drain sink, but not a huge deal. We could hear our neighbors move around. It is an old building. (Bath is an old city - that's why we went there to visit!) Food - We only ate breakfast at the hotel, but we ate there each day. The food was good to very good, and service was friendly. Always a pleasant experience. Location - Fantastic. We walked to everything. The city center and main tourist attractions are pretty much just around the corner. We walked south to Prior Park NT and north to the Royal Crescent - both about a mile from the hotel. Northeast across Pultney Bridge to the Holburne Museum, even closer. Parade Gardens and the River Avon are right across the road. Even leaving with our luggage, it was an easy 5-minute walk to the train station. We were close to everything.

This hotel is ideally situated for a weekend visit to Bath, slap bang in the centre of town, just adjacent to the Abbey itself and just around the corner from a reasonably priced car park next to the police station (£12 per day). Part of the Best Western chain and classed as a 3 star I found it overpriced for the facilities but considering its location I suppose it was reasonable. We paid £174 per night for a twin room en suite with breakfast. On arrival we were greeted very warmly and the check in procedure was smooth and speedy, we were also told the room was ready even though we were 2 hours earlier than the suggested check in times. The room was spacious and clean with an adequately sized bathroom, flat screen wall mounted tv, coffee/tea making tray, hairdryer, ironing board and iron and a couple of useful and interesting magazines about Bath. The only downside was that the view from the two huge windows was uninspiring - unless you find interest in a brick wall? Never the less it was fine. The bar was small but perfectly formed, well stocked with the usual optics and beers and with the added treat of Fentimans soft drinks, you could also order from a classy and interesting variety of bar snacks and get hot drinks too. The service was outstanding, the bar staff were polite and efficient and even took the time to recommend a choice of gins! I also liked the array of artwork on display, from large Warhol-esque Marilyn canvases to sculptures. Breakfast was excellent, a full continental spread of the usual fruits, yoghurt, meat, cheese, baked goods, juice and cereals and then the choice of a hot breakfast ranging from the delectable pancakes and thick cut smoked bacon with maple syrup, to a full English complete with a perfectly seasoned and crumbly black pudding....yum yum yum! They brought plenty of hot toast and large pots of good coffee with hot milk too. Contrary to the review by Ron M. I found the wifi to be very reliable and a good strong signal, and there is a computer and printer available in the lobby for guests to use free of charge. We did not get the chance to try the food in the Allium Brasserie, but from what we saw, it was popular and the food looked fantastic. There was also a lovely outside patio for those balmy summer evenings(!) and for the smokers amongst us who like to be comfy whilst feeling like an outcast!! All in all it was a great two nights and I will most definitely return to this hotel if I can get a good deal or someone else wants to pay...???

Stayed for 2 nights in the "Hobbs" room (3 beds) Pros: - reasonable price - awesome location - my breakfast was included (arranged by conference management), I enjoyed the bacon and eggs -clean and modern bathroom Cons: - crappy free wifi that cuts out every 2 mins - no amenities (no pool or fitness centre) but you can't really expect that for the price you pay - you can hear people walking around on the floor above - carpet is is in pretty rough shape

The exterior of the hotel is charming. It is an easy walk from the train station. Our room was in the basement with mold and filthy carpet and a broken security lock (deadbolt) on the door. We were hastily denied any change of room without even a check to see what might be possible. We made the best of the evening but would never stay there again, or recommend it to anyone.

Terribly disappointed with this hotel. Hard to maneuver luggage through narrow hallways and various flights of stairs needed to climb in order to get to lift. Parking is not convenient for those with cars and restaurant left us unable to eat half of our dinner. Our room was old and musty while the bathroom had a hole around toilet piping making critter access easy. Great that The Abbey is aged but Interior need not be, especially for room rates required. The only real benefit was the young lady at front counter that went into the rain to help us with our luggage...she gets five stars!

Oh dear, have to admit not the best hotel I have stayed in Bath. Part of the Best Western chain who are generally pretty good. However this one leaves a little to be desired. Room rates are reasonable but rooms are unclean and uncomfortable. Food in the restaurant is not that impressive either. Would not recommend this hotel personally.

"Bathing Costume - Not Swimsuit!" Outstanding desk personnel! They knew exactly how to solve my problem - I came to Bath to take a bath and forgot my swimsuit! (Or bathing costume, as I was informed by the utterly confused clerk whom I asked when I went into a nearby shop to purchase one. We stared each other down after I said "swimsuit." Another clerk nearby called out to the confused clerk, "She wants a bathing costume!" Ohhh! We both got it. And she gestured to where the sale rack was.) The hotel desk staff said that happens to guests all the time and they gave me good directions to the nearest store that sold bathing costumes for, like, under 10 dollars. Anyway, they showed us a shortcut to our room that led us through the restaurant, through a door and down a secret hallway. Our room was great, the lobby area was beautiful, and the bar was filled with gorgeous art glass and paintings. We chose this hotel because it was the meeting place for the Mad Max Tour we went on later, so it was very convenient. Well worth the money. Room Tip: Ask for a room down the secret hallway.

Note: This review is about the afternoon tea offered in the tea room of the hotel A nice spot in Bath for afternoon tea, the finger sandwiches and scones were fresh and a wonderful treat after a full day of walking around the city. Service was great, ambiance not that of a 'traditional' afternoon tea (a bit more modern) but cozy and comfortable nonetheless. Very enjoyable! One thing to note is that afternoon tea is served in a lounge area, rather than the restaurant in the hotel (cause a bit of confusion for us!)

This is a great little hotel in Bath. You have to park your car in a public lot and there is no air conditioning in the room but we knew all of this before we got here. The staff was fantastic. I look foward to a return trip.

The outside is charming, but the check-in staff was quite unfriendly. The rooms are clean but not nearly as charming - it was more like a motel. Not a worthwhile value for the money

Great location in the heart of bath. The rooms are comfortable if small. Friendly staff, I would stay again. I did not have a car, you can just walk all of Bath from this hotel easily.

My husband booked this hotel for 2 nights for our family trip around the U.K. We booked two rooms. Didn't mind the parking was in the lot around the corner. Staff was friendly. Rooms clean, yes a bit dated but expected that and the bathroom in our rooms were actually renovated. My problem is this town is a ghost town after 7pm except outside our hotel rooms. We were in rooms 204 and 205 on Tues-Wed nights. There is a bar on the main floor with live band right outside our hotel. If there was a time I wished it was raining it would be now. The band played until 11:30pm at least and the partiers were out until at least 1am both nights of our stay. There is no drowning this out. Traffic noise is 24/7. I wish I had read the reviews before booking. This is not a hotel for families or anyone who wants to actually get some sleep. Great location which is probably why there is a gathering here. I feel this hotel (or any hotel for that matter) should let patrons know their rooms reserved are not quiet so you have an option to move. Severely disappointed. Giving 2 stars only because I didn't do the research. Did not eat at this hotel so cannot comment on that.