Sara Muse
Google
I ordered a Somali sandwich steak with feta cheese and I made sure to provide all the details. While waiting, the staff told me not to sit at the table, but I was just standing close, leaning forward, with my backside touching the table. After some time, I received the wrong sandwich. When I approached the manager, she insisted I was sitting at the table and promised a refund, which I never received. Instead, she dismissed me and called security, who witnessed the whole situation and knew I wasn’t actually sitting. I felt disrespected in a restaurant that should uphold better values. We've supported Afro Deli since its early days, but it seems like customer dignity is no longer a priority. The manager recognized me as a regular who always orders the same thing, yet she didn't even offer to correct my order or let me wait for it. After spending 20-30 minutes on parking and waiting, I left empty-handed and frustrated after driving 30 minutes for nothing. I took their pictures because she refused to allow me to take picture of the food !