Carlo M.
Yelp
I have been a pretty loyal customer at AP&P for almost 2 years now since I moved to Concord.
But, tonight, the night before school starts, I had to wait more than 70 minutes for a Pizza I called in and I kept hearing nothing but excuses.
I was told 25-30 minutes when I called in at 6:15pm. And after sitting for over 45 minutes, once I got there, and while watching everyone else eat, and simply waiting for 1 pizza, I was offered garlic knots for my trouble. That's it. Garlic Knots. The manager acted like there's nothing she could do and, when I pointed out how long it took from the minute I called until I actually walked out. She said "I'm sorry that everybody in Concord wanted Half price Pizza tonight". I was constantly told that the girl who took my phone order should not have said 25-30 minutes. How is this my fault/problem?
If I had known I would not have waited that long, I would not have ordered a Pizza and made other dinner arrangements.
Also half the staff seemed more concerned about someone's birthday that I believe works on the staff there than taking care of the issues that were occurring.
And then, after that, I got home and the pizza was very undercooked. We will never patronize you all again.
I'm not one typically looking for concessions or complaining. But this is just unacceptable.