Cokoa Ki E.
Yelp
My family & I order a couple items for a baby shower, we ordered over the phone & agreed for it to be ready by a certain time & picked up, when I got there my order wasn't ready, which created an issue as I need it for the baby shower, when I arrived for my order it wasn't ready, no on e could find my order, i kept being asked when I made the order, what time I called all for it to have not been prepare, I had to wait for the food to be prepared & after all that, after them not fulfilling what we agreed to, I had to wait & still pay full price, they "gave me" a small foam to go bowl full of the red onions! like... I asked for a discount & had to go back in forth with one dude about why I should receive a discount & he was really trying to tell me why they couldn't which was all reasons that HAD NOTHING TO DO WITH THE CATERING ORDER, we ordered & all to do with THEN TRYING TO GIVE EXCUSES FOR THEIR F UP! The chicken is always the best thing they got going, it was dr meaning they just cut the chicken we ordered up without drizzling some of that bomb chicken gravy/juice/sauce whatever tf you want to call it & the empanadas was dry asf!!! it was embarrassing when we served the food. We're disappointed with Alex Chimis as we are reg customers for years now but this will be our last time catering, possibly supporting as the service didn't reflect going above to assure we were satisfied after not being fulfilled as greed upon.