Louise W.
Yelp
WAIT YOUR TURN
I like their pizza, their attitude(s)...not. We drove from Temple Terrace during rush hour for an Italian sub and pizza fix after work on a Friday, going through tons of traffic.
So they are busy when we get there, OK. I wait in line to order our food to eat in, there at the restaurant. Everybody else is picking up take-out orders. We are planning to order a mini pizza and a cold sub to eat before we go on out for the evening. It's my turn now, I step up to the counter.
"I want to order for here"...I would like a mini pizza..." Counter woman yells to the pizza man--"Honey, are you doing minis now?" Pizza man says, "yes, but it will be around forty minutes". Counter woman says to me "OK, it will be around 40-45 minutes; we are really busy with the other orders..." I just give her an incredulous look, and think about it for a few seconds. Very calmly handed her back the menu and said "we'll go somewhere else to eat, thanks." And we walked out.
I was really amazed that they would not make us any food to eat there before they felt they had to go through all of their take-out orders! REALLY?! To not slap a mini 10-inch pepperoni pizza together and assemble a cold meat sub for customers who want to eat it there-- a few minutes to prepare and then a little more time for the pizza t bake in the oven. Nope, they have to wait 45 minutes. No way to run a business. I realize that they don't need the business, they are busy enough. But they just lost a regular customer for all time. Too bad for me, I guess.
Upshot is that we went across Bearss Ave to NY Times Square Pizza and had our planned meal; although I had a calzone instead oaf a mini pizza, since they don't offer that. What a pleasant experience, and that evening that pizza place gained some regular customers. The food was delicious, and the dining room was pleasant (nothing fancy--utilitarian). Even though they were busy with calls and take-outs, our order was placed, prepared and cooked for us as eat-in diners like any other restaurant. The manager, Lauren, was very pleasant and chatted with us for a few minutes as we ate. Nice!
So,if you are reading this review, you can make up your own mind... Wait your turn, *or* be welcomed a valued customers...