Kayla Rodriguez
Google
Well this was an interesting coffee run. I stopped in and as I was waiting in line, the cashier approached a man asking him to leave or she’d call the police. Long story short the police come, the shop was packed and we all moved out of the way while the police point their taser at him. We all watched in silence as they eventually convince the man to turn around, and they arrest him and escort him out. It was pretty terrifying. The baristas kept working and no one said a thing. After the man was escorted out they just acted like nothing happened. I think the shop would have benefited from apologizing to the customers, maybe offering a free drink for their experience. I know it wasn’t their fault what happened but it certainly impacted the experience. The manager handled the situation calmly, and I got the impression this wasn’t the first time this has happened, but it definitely impacted the day for everyone in there.