Amazon Go

I love the concept of Amazon Go. It make shopping for some food essentials so easy. I was visiting from Australia go couldn’t download the Amazon Go app but had no trouble using my card. A few minutes after I shopped I received an itemised list of my purchases and asked to verify the purchases then my card was charge. The store stocks ready made meals, selection of fresh produce, snacks, dairy and pantry items. Definitely needed a restock as I went quite late in the day and lots of the shelves were empty. Also has a selection of beverages including alcohol. It’s definitely feels very futuristic.

We just want to experience what they say amazing technology, turned into a nightmare when we were charged morethan 60usd for the items worth lessthan 15usd. Amazon go staff present at that time was not even helpful to us.

First time experience.. it was WOW ! Took kids and my in laws , and they were amazed . But the shop can be better . Not much stuff inside . Wish they had more items to shop. They have some really basic basic stuff .. they really have to UP the inventory . Coffee was good . Some snacks were good but it was just for the store experience that we went . With so many cameras and systems in store , it is possibly better to hire someone in cashiers counters and pay them :). Nice try from Amazon but i really wished the store had more items and looked pretty . Overall a good experience 👍👍👍

Amazon Go made me feel that shopping can be easy and the concept is brilliant. A convenient, clean and well organized outlet. I can get used to this, take what you need and walk out without paying. Surprisingly, the meal deal has better quality than usual supermarkets. Price is competitive although choice can be limited. Staffs are friendly and helpful. Fun and futuristic shopping experience.

Next Level Fast & Healthy Food. Whether you agree with the technology or not, it’s here and is pretty awesome to literally grab what you need and go. No waiting. No checkout. It was perfect for getting drinks, snacks, even dinner one evening while we were on vacation without having to pay for overpriced items at our hotel.

Great shopping experience. It's basically a grocery store, but with a modern design and, obviously, no checkout lines. Its location is central, conveniently next to the Amazon headquarters. The staff are friendly and helpful, and there is a seating area for eating. Most importantly, the technology is very cool and the prices are about the same as elsewhere.

This is the future! I like the concept of the store, although unfortunately they don't have a lot of stuff there. Except for one small mistake, it worked well. I like the prices, also the place to eat food right in the store. Microwaves, sauces and cutlery are available there too. Overall, the store looks very good and could gradually expand to other cities.

This was such a cool experience! There was a wide variety of items to purchase. It felt futuristic walking out without going through a checkout.

This is a pretty fun store! Before you go in, download the amazon app and make sure it's linked to your account with a go-to credit card to pay from. You can walk into the store and pick up anything you like and put it back. After your trip, the sensors/cameras etc... know exactly what you bought and charge your account for the difference. Don't forget to bring a bag with you! IG: QueenOfAdventureNYC

Returning items? The 7th Ave location has now made it easier with a drop off bin (when entering it'll be towards the right / near the cold drinks and hot food area). Even if you're returning an item in a provided plastic bag, you'll still want to bag with the one that's provided at the machine. Scanning the QR code, you'll be given a return sticker to put on the bag, and after wrapping your item(s) you'll drop in the bin. If you have multiple returns, recommend trying to go when it's not as busy (ex: avoiding 7-9am and 4-6pm).

It's an interesting idea to visit the amz go in Seattle. We opened the amz app and scanned in. Took an iced coffee and walked out. There's a washroom and small dining area with cutlery and microwave.

Usually, I've been very happy with Amazon Go and their food products. Service is excellent and the store is always clean and neat. I've tried several of their sandwiches - all of which have been VERY good. Then of course there is the amazing prices for their food selections. But today, not so much. I ordered their cold BLT sandwich. The bread was so dried out that it crumbled as I took each bite. The contect not very filling - more lettuce and tomato than bacon. This was the leanest sandwich by far and the bread far from fresh. Not a good showing Amazon Go...not this time. I'd rather have paid the $9.99 for your club that is well filled with quality meat, etc. than ever order this tasteless sandwich ever again.

Next Level Fast & Healthy Food. Whether you agree with the technology or not, it's here and is pretty awesome to literally grab what you need and go. No waiting. No checkout. It was perfect for getting drinks, snacks, even dinner one evening while we were on vacation without having to pay for overpriced items at our hotel.

Great way to shop!! If you have an Amazon account or a (Canadian account then you need to switch to US account settings) then it will open the gates and you can start shopping. Good selection of items and even has alcohol if you so choose or in need of. It's fun to just use the technology and see your receipt afterwards. Don't forget to bring a bag if you are going shopping so you don't have to buy a bag or pay for a paper one. Only open during the weeks days.

First time experience.. it was WOW ! Took kids and my in laws , and they were amazed . But the shop can be better . Not much stuff inside . Wish they had more items to shop. They have some really basic basic stuff .. they really have to UP the inventory . Coffee was good . Some snacks were good but it was just for the store experience that we went . With so many cameras and systems in store , it is possibly better to hire someone in cashiers counters and pay them :). They also had beer and wine :) Nice try from Amazon but i really wished the store had more items and looked pretty . Overall a good experience

Sure this place is convenient but when we arrived on Friday around 6pm it was completely wiped out. No hot food, no mineral water, place seems a little in disarray with huge empty spaces on shelves throughout the store, ... maybe they only stock it once a day?... shesh. Took my parents here just so they could try the experience. Experience itself works great but selection was severely lacking. The system was able to accurately charge my account for the correct purchase. Overall are group got a lentil and curry bowl with rice (2 stars I've experienced better), gt kombucha, a turkey cheddar bacon wrap, take and heat spaghetti and meatballs, and a few donuts (1.99 each). Fun to try but definitely wouldn't come here at night if all the product is gonna be gone. Near the amazon spheres which was neat to see. Alcohol locked up behind a big wooden bar.

Right in the headquarters of Amazon, the AmazonGo store! Must visit in Seattle and very cool experience indeed! Must have an Amazon account and open up app and scan code and ready to shop in a matter of seconds. You pick up any item/s and you just walk out of the store and Amazon chargers your account automatically when you pick up something (keep that in mind). If your in downtown great place to spot by to grab some food on the go.

My first Amazon Go trip did not disappoint. Its a fun experience and a quick way to grab a drink or prepared meal. They now have $5 pizza meals. I do find the selection a little lacking and the prices are not cheap either.

Staff had no personality or social skills but for the convenience of walking in and grabbing what you need including alcohol is great.

Quick and easy! The breakfast sandwiches are a steal at $3 and plenty of other options. I really enjoy being able to skip a line

Are Amazon go's disappearing? I hope not! They're very convenient. Bartell's is gone now, too!

Woohoo! Welcome to the 21st century corner market. This fully automated Amazon grocery is the best thing since sliced bread IMHO, and further cements my tendency to make Jeff Bezos even richer. On a quick business trip to Seattle, I tried out one of these fully automated Amazon stores (the flight during CV19 was a trip, so to speak). I'd read about this new concept, testing since about 2018 and now opening up all over (Seattle, Chicago, New York, SF, Philly, NJ). Amazon is now the owner of Whole Foods (can integration of this tech be far off there?) They're also experimenting with buying and converting standard grocery stores to this methodology. The basic idea is you load an app on your phone which clocks you into a little gate at the front of the store. Everything is fully automated on your Amazon account and there's no need to check out or even self-scan. A couple of cities have passed ordinances that you must have a cash option, so a few of these stores also have a human checkout for Luddites, but most don't take cash or have any form human attendant. Wow: clean, fast, good prices and never a chance of a surly check-out dude. When will this concept come to Miami?

Easy to sign up and easier to shop. You can sign up in-store and it takes less than 5 minutes. However, it is better if you come in earlier if you want certain food items. Otherwise, it'll be out of stock if you shop later in the day. Our hotel was walking distance so it was a great place to get water, snacks, etc. during out trip.

One of the things I was looking forward to while visiting Seattle was to try Amazon Go. It's an amazing technology and I had to experience this myself. Amazon Go stores is like an upscale version of a 7-Eleven store where you can get drinks and snacks. It's great when you are on the go and want something quick. You start off by downloading the Amazon Go app and scanning it at the turnstyle to get into the store. Once your inside the store, you select the items you want and walk out. It will automatically detect the items you took and charge your Amazon account automatically within a few minutes and it is very accurate. It's a strange concept not to pay as you walk out. It almost feels like you are stealing.

I genuinely can't remember if this was the place where I could use my palm as an ID to walk in but I'm assuming it's this one. I'm really conflicted. I hate how Amazon is ruining local small businesses but this concept is brilliant. There is no wait at all. I love the technology but I'm also still a bit creeped out. I registered my palm ID with just my cell phone number and a credit card, yet somehow Amazon connected that information with my prime account. I did not consent to that but my god they are smart. It's a pretty cool convenience store but they are pricey. If you're a tourist, consider getting the Seattle Chocolate. They're priced at $3 and everywhere else they're pretty expensive ($4.50 at whole foods and $5 at SeaTac airport). I would like to bring attention to Brian H's review since apparently both the food quality and selection have gone down. They also used to highlight local food instead of Amazon brands... Amazon please do better in corporate responsibility!!!!

If you are Seattle you have to check in out if you are an Amazon person (even if you aren't they will MAKE YOU ONE - one day). Like everyone says you download the app & have your phone on you. Walk into the store and scan your phone to open the gates. Shop around and pick up stuff and then just walk out. A little later you will get a receipt of what you purchased. This store is quite small and imagine a 7-11 type of place. It also could be because there were so many people in store too. I would like to have one of these near me but there are only 19 stores in Seattle, Chicago, San Francisco, New York. I'm sure if there was a store that opened in SD it would be in downtown.....

Deplorable. The absolute rudest most insincere clerks I have ever met. Should have saved my money for Kale at Safeway. It felt like I was disturbing a coffee break, as if I had stumbled upon a flock of seagulls in a parking lot still looking for food that was not there. Was it too much to ask for a little help? Why so rude? The Chinese restaurant that preceded this place had better service and more willing employees. Sorry for disturbing you Amazonians during your workday. It looked like an empty Food Bank inside. Workers were more concerned with other things than informing me of how to get my bin. Classic Amazon. Never again. Why so dirty inside? Why are all the employees on cell phone breaks?

Signed up for the Amazon one which made my trips to Amazon go even more efficient. A convenience store that allows you get a quick lunch with their fresh options or frozen options along with seating area and microwaves.

I stopped by Amazon Go this morning to pick up a drink. Be sure to set it up in your Amazon app first so that you can just scan a QR code and walk in. I've used one of these at the airport before and I am always impressed at the near "black magic" they use to somehow know what you walked out the door with.

Convenient and just plain cool technology! They have some cool deals at times like $5 for a personal pan pizza and any size soda.

The new age of shopping. It was convenient. I like the little seating area to lookout at the street.

Today I popped into the new Amazon Go on 132nd in Mill Creek. I purchased a turkey & Swiss croissant sandwich as well as Melt in your Mouth cookie from Alki Bakery. The sandwich was decent. The cookie tasted old. I looked for an expiration date, did not find o e. But what I did find was the date the cookie was packaged...01/29/22! What?!! I just purchased a cookie, from a brand new store, that was packed 4mos ago?!! Pretty disappointing Amazon. Things were over priced in comparison to a grocery store or even a small convenience store. I thought it might be worth it for convenience once in awhile but not when you have to sacrifice quality. Amazon failed again.

Fraternizing with the enemy or scoping out the competition? Either way, I needed a couple groceries for a birthday party later that night and I realized that I had never been to an Amazon Go store before so I wanted to check it out. To get started download the app which is what you will use to enter the store. You just pick up an item and somehow it knows to add that to your cart. And if you put it back it knows to remove it from your cart. Then you walk out without needing to talk to cashiers or dealing with lines or paying. You just leave! I was skeptical about how accurate my total bill would come out to be and the employee I talked to told me if there was a discrepancy I could dispute it on the app itself. I got an email not long after containing my receipt and it was accurate. I really felt like a kid in a candy store in terms of the technology used and how everything worked. I didn't catch if there was any noticeable price difference between this place and normal grocery stores. Most of my time was just figuring out where everything was so it made for a quick shopping trip.

Fast,convenient and economical. Service is decent and the place is tidy. Seemed like some staff were despondent, but I feel like it was the lack of human interaction. Probably more complicated than that... but I guess thats how I would feel if I worked there.

Amazon Go is basically a tourist attraction now near Amazon Headquarter. It first virtual shopping. You can download the Amazon Go App before you walk in. Then they track your movements around the store. You can pick up the items and return the item to same place. One important thing is not pick up the item and pass to next person and return to the place. This will count against you as a buy. You can find the chef or work cutting and assemble the fresh food on the window. They have full components kitchen to bake, cook, or made the fresh food of the day. If you have go app, you walk in and get the Amazon go bag free without buying anything. Basically it is a good promotion for many who carry Amazon logo. The store has very limited selection brand. But it does carry enough items to convenient supply your need.

It was a long time before I got round to visiting an Amazon Go and it was a sad little place with poor stock and workers too busy talking to each other to help out on app instructions. I deleted the app. Perhaps this place worked when they started out, but they've laid off thousands of workers, and the focus I presume is still on reliable deliveries, not the walk-in stores. I dunno if I'll visit one again but since I'd have to download the app again, probably never.

It is a go--- honestly I was confused at first. It was my first time in an Amazon Go so I didn't know where or how to pay for the water, batteries, and snacks I was getting. Maybe they could use a sign? Nonetheless, pretty simple process of grabbing what I needed and jetting off. Things are a tad overpriced but that was expected.

The original Amazon Go store, located next to the Spheres, is as much a tourist attraction as it is a grocery store. On one of my recent visits to Seattle, I remembered that it was open to the public so I had to take a look inside. Assuming that you already have an Amazon account, all you have to do is download the app and setup a payment method. I brought my own tote bag, but if you don't have one, they are complimentary tote bags available. I took one as a souvenir. I made a quick loop around the store and was surprised at how small it is. The food options consist of prepared foods, packaged foods (e.g. chocolate), and drinks. I guess that makes sense because it's supposed to be a grab and go store. I ended up buying something just because I wanted to see if it would charge me for the right item (it did). I picked up an Amazon Go branded Theo chocolate bar, 70% dark chocolate, with sea salt. I didn't like it.

This place has changed my life. I'm definitely coming back. Ask for Jp. He's the best!!!!

We were in the area to check out the Amazon spheres as they were under construction my last visit to Seattle. Amazon Go is conveniently located in the shadow of the spheres in Amazon building Day 1. It was a no brainer to pop into the store to check out this novel shopping experience. Welcome to the future! You do have to download the Amazon Go app to enter the store but thankfully just one person needs to download it and sign in as you can tag in friends prior to entering yourself. There's a friendly worker at the front entrance that can guide you through the process. Thankfully no line when we went! They had lots of goodies available inside. We found a good selection of pre-made sandwiches perfect to take to the airport as a snack as well as some Caffe Vita coffee to bring back for my sis as a Seattle souvenir. It's a good thing I don't live nearby because if I did, I would be here on the regular. It's so convenient to just walk in, grab whatever you want, and walk out. It takes a good 15 minutes or so after leaving the store for your receipt to finally show up but when it did, it had captured our order perfectly. If you look up at the ceiling you'll notice a ton of cameras/sensors that are what they use to figure out what you end up buying. Pretty amazing! If in the area, def recommend checking the store out and giving it a whirl! There is also one public restroom inside, some limited window seating, as well as a phone charging station.

This is so Amazing. Scan in via app and anything you pick up is automatically charged. No checkout. No wait. A must see. They have free reusable carry bags if you need one. The store has fresh yogurt, parfait, sandwiches and fruit cups. They even have a wine and beer section in the back. If you cook, they have pre-made meal kits. There are a variety of drinks. The lavender flavored sparking water (soda) is very good. They also have a few selections of the thin Fran chocolate bars.

Will never use it again. Bought a beer $11, and nacho $8. I was charged $43. I tried to find customer service and couldn't find any, so I had to call my bank and refunded the balance of my total.

What an interesting concept. I could certainly get behind this as I now discovered that going to the grocery store for work lunches is easy, convenient, fast and offers more options and is cheaper than going to a restaurant. If I was working in the area, and it looks like Amazon Go is located at the heart of the Amazon complex/campus, you can just walk in and walk out to grab your lunch, snacks and drinks and not stand in line. Almost like a cafeteria at work, Very cool. Very interesting.

First timer I was in Seattle WA and I live in Oregon and I wish we had one! Ok any who so this was the coolest experience ever! The store is like a mini market with Whole Foods vibes. Everything looks delicious and quality ingredients. We got to talking to the employee who explained how everything works. You literally just pick up your items and it's added to your amazon and paid for that's it! No lines no registers. Use a scanner to enter and these sensors follow you through the store and grab what you want and walk out.

Cool place to grocery shopping. Very busy on weekend. Many good cakes here Portland Style cheesecake. Marion berry and coconut are recommend.

When you grow up in Brooklyn NY, everything in your gut tells you that walking into a store, tossing stuff in a bag and walking out without paying is probably a bad thing! It was surreal, there is no way this is going to work! Yep it works, We walked in (wife and I using just my phone to check us both in) walked around, showed each other stuff, put stuff back on the shelf, put stuff in the bag, took it out etc. Then we walked out.......... About 25 minutes later a message pops up on my phone, here is your receipt and it is PERFECT! Spot on, 100% accurate! So impressed! Hope to see these everywhere soon!

I realize that this is supposed to be a place to do your actual shopping, but for me it was a tourist attraction. And honestly, it's a great tourist attraction. On a recent trip to Seattle it was my favorite place I visited. Much more fun than the Space Needle or Pike Place or the other more traditional tourist spots. You wouldn't think that this setup would need many staff members, but there are an awful lot of them standing around. Mostly just to answer questions, I think. The young man I talked to was extremely patient answering all of my many, many questions, and didn't get the least bit upset as I ran around trying to trick the system. And I'm disappointed/happy to report that I wasn't successful. Despite numerous attempts to fake pick up/really pick up/fake put back/actually put back/put back in the wrong place, I checked out with exactly what was in my bag. If you're in town, I highly recommend a visit!

This store reminds me a lot of 7-Eleven minus having to pay with credit card or cash. Before entering, you must download the Amazon Go app and sign into your amazon account. Then you can enter through the electronic gates by scanning your phone. Once you're in, go get yourself a free orange Amazon Go reusable bag to put your items in. I said it reminded me a lot of 7-Eleven because it sells a lot of drinks, snacks and various food items. However they do sell prepackaged meals as well like Blue Apron. It is a very tech oriented story and once you put all your items into your bag, you can simply walk out and several minutes later you will get a detailed emailed receipt of all the items you purchased.

I am not sure if this Amazon Go is really cost effective. But from the looks of it, the purpose was not to save on labour cost. I noticed that in such a tiny store, there were 6 people working. Its pretty cool that you can pick up things and walk out without dealing with the cashier. Its handy and its fast. Definitely a gimmick. 500 square feet store with 6 employee (could be more inside). Operating cost would still be high. Prices were not bad. still reasonable. Amazon Go, for some reason has become a tourist attraction spot. This place is pretty cool.

The store is clean. Very little interaction with staff (that's the idea) but those I've met are friendly and helpful. However, selection is very limited. The hot case was a welcome addition, but the sandwiches aren't great - overcooked and very difficult to eat since they aren't cut in half. Not recommended. It's very frustrating that there are never bags available. I can't pick up things for coworkers, so I'm limited to what I can carry or cram into my pockets. The drink selection has diminished since the latest revamp. Disappointing for sure. A lot of empty shelves and cases, so there is potential.

came here in opening day and it was busy! Thankfully there were employees prepping people and explaining the process before entering the store. I was shocked with the variety of pre made food selection. There was a small area for medicinal items, and dinner kits to take home for $20. Most of us felt a little awkward walking out with our items, but recieved Amazon receipts immediately after leaving the store. Swipe for the option to return or report a problem. We were impressed with how quickly we received a reply to our questions. Well done Amazon, WELL DONE!

Limited choices and not clear what the process is Also not apparent how you handle food that needs heating Kind of a crappy customer experience

What a cool concept that works really well. Can you imagine never waiting in line at the grocery store. I can't wait till this goes full scale. Super easy... download app; easy if you are already an Amazon Prime Member or otherwise you will need to set up an account. Swipe app at store to open gates, enter and grab well priced items and leave. Get a receipt via email. Thank you Amazon!!

Had to stop by and check out this concept! Thanks to Yelpers who advised us to download the app first. On our way out, we saw a bunch of people standing outside on their phones, supposedly trying to download the app first. :) So we were able to skip the waiting because we had already downloaded the app. For some reason I imagined the place to be bigger. But after taking a loop around the store, I realized it's pretty limited. Just some snacks, to-go foods, desserts, sodas/drinks, and some knickknacks like mugs. Prices were pretty high, in our opinion. But I figured you're paying for the experience or the convenience. At first, we weren't sure how everything worked. Like, is it okay if my husband carries stuff, if we're using the app on my phone? (They said it was okay if he carried stuff too). Do I have to keep my phone out? (I don't think we do, because nobody else seemed to). Fascinating to see all the cameras in the ceiling. One of these days I'll have to read more about how it all works. Such a unique experience and I just kept giggling after we left because it was so different. Felt so strange not going through a checkout counter! After a few minutes, an email with our receipt arrived in my inbox. Fun times!

I've been meaning to try out Amazon Go after hearing So much about it, and I'm still pretty mind blown with the technology behind how all of this is implemented. They have WiFi at the store, which allows people to download the Amazon Go app before they enter. Once you have the app opened and signed into your Amazon account, you scan your QR image and walk right through the gates. Sort of like a subway station. It's really small inside, you literally make three turns and you've finished browning it's entirety. They offer bright orange reusable bags or paper bags where you can browse around and place things directly in your bag. The set up is relatively simple, much like a convenience store, except they have a large wall of sandwiches and ready-to-eat food, which is decently priced. Definitely convenient to come in and grab a quick snack or lunch. afterwards, you simply walk right out of the store and they send your receipt within a couple minutes. I came here after work at 5pm, which means naturally everyone else in downtown also got off so the store itself was incredibly cramped. It's kind of amazing how the sensors work so smoothly to identify that you, and only you are the sole purchaser of the items you select, and not mistaken you to be someone else who grabbed the same thing off the shelf at the same time. In short, technology is fascinating and I'm a grandma who needs to adapt to exciting changes coming to our world!

Fun experience to just walk into a store, put your pick in your bag and walk out. Right now, it is still limited to little grocery items, can't wait for it to expand.

Amazon Go could be the future of shopping. You scan your phone when you enter the store. You grab stuff that you want to purchase. And then you leave. No checkout. No lines. No awkward conversations with cashiers. Currently, there are five Amazon Go stores in Seattle, four in San Francisco, six in Chicago, and three in New York City. The technology behind Amazon Go is both impressive and frightening. Sensors and hundreds of small cameras see everything happening in the store. Store shelves have weight sensors to detect which items a customer takes. If you pick an item off the shelf, put it back, and decide to purchase something else, Amazon's technology is able to track all of that. If you take an item off the shelf, it will be added to your virtual cart. Similarly, if you place an item back on the shelf, it is removed from your virtual cart. The store's machine learning and computer vision are impressive and state-of-the-art yet a little scary. As far as prices, I think they are comparable to (or maybe a tad higher than) similar convenience stores. Space is limited so they don't have everything you'll find in a Safeway or a Fred Meyer. There are at least two staff members at all times. One of them helps new customers get in. The other one is stationed at the liquor area. There must be a couple other staff members who restock supplies. Aside from being a tourist attraction because it has pushed the boundaries of customer shopping experience, Amazon Go mostly benefits people who work nearby and are always on-the-go. The sandwiches and meals are decent, so I could see why somebody who's in a hurry would prefer to grab a quick bite from Amazon Go, and not from a restaurant where they have to wait in line to order and wait again for their food to arrive. I was pleased with my experience at Amazon Go. Check it out! And when you do, don't forget to look at the ceiling! ;-)