Amazon Go

I’ve never been more uncomfortable walking out of the store feeling like I haven’t paid. LOL the fact that it was so easy to walk in and grab what I wanted and walk out knowing I had already paid for it, is amazing. Let’s face it, this is the future of shopping. At some point there won’t even be human beings there to restock the shelves robots will be doing it. I this is shopping simple the food choices are good. I chose a Vietnamese style salad today which is pretty big considering the price. There was a gentleman there stocking the shelves named Christopher that handed myself and my coworker a chocolate candy bar and welcomed us into the store. We probably stick out like sore thumbs first timers. I think it’s pretty cool to be able to use your phone to walk into a Store and you don’t even have to ring things up. Simple. Efficient. AI technology. Mark Bezos has the game sold up

Update: 9/1 this store is getting worse by the day. They now have armed security at the front who are very aggressive and unwelcoming. Also they now have limited their hours even further. This store is on the decline for sure…..sad just sad. The hours don’t match the area. Two building with tons of people off Saturday and Sunday and they are closed those days. I go to work near by Saturday and I hate on that day I can’t get my favorite items and have to go to bartells across the steeet.

The least-convenient convenience store ever. Selection is fine, prices are decent, and not having to wait in line is nice... when the store is open. And that's not often. You'd think that not having cashiers would make the place easier to staff, but apparently not. It closes at 6:00 PM on weekdays, which is ludicrously early even compared to Seattle's normal "shut down as soon as it gets even the slightest bit dark" culture. It's also closed on weekends. And holidays. And not just major holidays when everything is closed like Christmas or Thanksgiving -- all of them. Even the ones that banks and the Post Office stay open for. Memorial Day? Closed! Arbor Day? Closed! Jeff Bezos' cousin's dog's half-birthday? You'd better believe they're closed! And sometimes, they're closed just... because. Apparently at random. Maybe there's a sheet of paper taped to the door with "we close at 3 today sorry" hastily scrawled on it, maybe there isn't and the door is just locked for no obvious reason at all. There are places in town that are almost certainly nothing but fronts for illegal casinos that are more interested in doing business than the Amazon Go store is.

Lillian was suuuper rude to me. Went there to return an Amazon package but the machine was broken, so I asked Lillian for assistance but they said they couldn't help me because they were too busy. It was ONE item, a single return. But they said food was about to expire so they couldn't scan the ONE item for me 😑 And the rudeness was after they closed the store for more than half an hour, unannounced, resulting in me and 2 other customers having to wait outside for them to reopen the store. Randomly posted a piece of paper on the window, be back in 30 minutes, at 3:00 pm on a Thursday afternoon? This place is a joke. And so is Lillian. Terrible customer service.

Open despite the construction and wow, very convenient. It was weird being part of the future. 😄 My first time ever and one of the two staff members I saw, was patient, kind, and helpful.

What a great place for a quick fast and go kind of thing. Got a refreshing soda and a yummy snack 🤤. The store is like super organized 🤩! Love love love it 😊

Have visited this location several times during their posted business hours. 3 of the 4 times they were closed with a note on the door saying they were closed early (at 1pm) or just closed that day. The one time I did get inside, their returns machine was broken and I had to walk to Whole Foods instead.

The very limited weekday schedule and not open during the weekends defeats the concept of this store. A better essentials selection could easily fill the void left by closed down the Bartell.