Robert R.
Yelp
Our party of 6 grew up in Tidewater and we could have chosen any place to celebrate a milestone 50th wedding anniversary. Based on reviews, we decided on Amber Lantern. Our party brought anniversary gifts and a custom cake to celebrate the milestone. More on that shortly.
The service was good. Despite not being crowded, the hostess seated us away from the views of the water? Our server was gracious and accommodating. We told her that we were there to celebrate a 50th wedding anniversary. Folks at nearby tables congratulated our happy couple.
We had to ask a couple of times for another napkin and she did not bring spoons with the appetizers for the included sauces. The food was good as well, though some of the dishes were not hot. The pasta on the Tale of the Sea entrée was undercooked.
Now for the real reason for our 2 star rating. On the door to the elevator going up to the restaurant was a sign stating that you couldn't bring food to the restaurant (see picture). That is NOT mentioned anywhere on their website. We had a cake. After dinner, we asked for a knife to cut and serve it. We were told that we couldn't consume the cake as it represented a "liability to the restaurant." Most places we've been for celebrations have offered to keep a cake chilled, helped with serving it and even joined in the recognition of the special event.
We spent over $550 for our party. We were not allowed to enjoy our cake, AND, despite a robust dessert menu, they didn't even send out a complimentary dessert for the anniversary couple to share. We saw another couple get a slice of cake with a candle to recognize a birthday . . . our guests of honor were celebrating 50 years being married, a rare and epic accomplishment in this day & age.
So in summary, good service, good - not great food, and poor choices made by management. We will look elsewhere for our next celebration, they lost our business and anyone we tell going forward. There are too many choices out there for fine dining venues. Judging from the few customers there during prime time Saturday night dining, I would invite the owners and managers to reflect on their policies and customer service practices.